We will never take our Travel Trailer to All Around RV again! We took our trailer in to have damage to the back repaired and decals replaced as well as de-winterize it. Took several weeks to repair and I had to call them for status. Once it was finished, we picked it up without looking it over which was our fault. When we were ready to take our first trip, antifreeze still in the lines, rod left unscrewed and out of water heater and water line bypass still on. They didn't do anything to de-winterize it. So we had to do it as our trip was already planned and reserved. I noticed on the bill they charged us for the service. When I called and asked for owner or Manager, Randy he wasn't around but was told they could de-winterize it for us, but we already did it and wanted our money back. Guy I talked to said he would leave a message for Randy to call us back. Never did, and I left a 2nd message with no resolution or call back. Won't deal with a Company that charges for a service they don't complete and than leave retirees on a fixed income out in the cold.
Beckie Skinner. read more