Cancelled 30 minutes prior to scheduled appointment without any explanation. TERRIBLEread more

I can't speak to the quality of work -- it might well be excellent -- but I had two missed…read moreappointments here. No calls, no emails, just no shows. After the first, I called and chalked it up to a missed signal (the detailing appointment was made by someone else as a gift), and so we rescheduled. The day of the second appointment came and I sent a text when they didn't come at the time we'd agreed on. Ten minutes later, I called and left a message. An hour later, I received a text that they sent a confirmation email, didn't hear back, and had to do "snow removal" instead. We'd received about an inch of snow the day before. I double checked and did not have any email, not even in the junk folder. I asked which email address they had but received no response. I have asked for a refund.

Had an appointment set more than 2 weeks out for a $440 service to do everything. Ceramic, wash,…read morewax, interior. They decided to pull up on the side of the house, and send a text which was never seen. Waited out of sight on the side of my house and then canceled the appointment 20 minutes later instead of knocking on the door or even calling the phone. Next available appointment is another 2 weeks away. I respect people's time a great deal, so it's unfortunate time was lost, but being dodgy and avoiding knocking on a door when people ready to receive them and open the garage for them is sad. I'm not in the habit of leaving a prized possession in the driveway. He decided to just cancel the appointment without properly notifying me of arrival, and moved appointments up from tomorrow, instead of working tomorrow or asking to reschedule to that, he decided it was a family day now. This business does not notify you of them being at the worksite, and they don't care about their customers because if they did they would knock. Or call. Or light a fire and use a blanket to smoke signal. I can not recommend this business as they don't respect or value their customers time, and since they have plenty of customers available, they blow off whoever lands on the day (scheduled week out) that they want to take off, or easy jobs.

Douglas is my go to guy for detailing. The pictures he puts…read moreon his site dont do his work justice. He does an incredible job. Some people may think he take long to detail a car but he will leave that car without a spec of dirt. He cleans the places you never knew got dirty. He is extremely passionate about the work he does. I've recommended him to my co workers and he's always early to the appointments.

the owner charge more in the bill than what he initially said it was going to cost... my car was…read morewet inside and smell bad for a month because the shampoo this unprofessional guy did in my car. I won't repeat the experience... way more better places in Boston to waste my money here

Always a great job! Highly recommend! Have been going there for 5 years, for our three vehicles…read more Cannot say enough about the quality of the finished product!

Scam alert!! Please be aware!! Also, very sketchy requests!…read more I never leave reviews, but would like to try to save you the headache of booking this service. I booked an appointment online through Lux Mobile Wash website, paid for my deposit, and got immediate confirmation that it was confirmed and that I would receive a call soon to also confirm. I asked my roommate to stay at home for the day I had scheduled. I never received a call to confirm, which I found unsettling. I called the number and left a voicemail, and immediately got a call back! It turns out that they had another appointment scheduled for the time I had booked, and could not detail my car, so they would cancel the appointment and refund my deposit. I appreciated this, but asked if we could instead reschedule. Here comes the sketchy part. He agrees to reschedule, offers a 3 pm time slot. I said, my roommate who I arranged to be their during the day can't be there, but I live in a safe neighborhood so could leave my car open. He says yes, but asks me to leave my keys for him in case he gets locked out while detailing. ... Seriously? He expects me to leave my keys in the car??? I agree (but was not planning on it, figured I'd just run home if he got locked out). Anyways, he promises to call again as it gets closer to 3 pm, and as you may expect, he never does. It's now been almost a week with me calling every other day asking for an update, a call back, or my money back. No reply. Left multiple voicemails. Thought, despite all my misgivings about his sketchy behavior as above, that I would like to try to support a small local business? However, enough is enough. This is a total scam, if this is a legitimately run business then my only verdict is that it's an extremely poorly managed one. I am now working with my credit card company to try to get back my deposit.

Michael came to my house and did interior details on 3 of my vehicles. He took his time and didn't…read morerush even though it took a good portion of his day to get all 3 cars done. He was on time, friendly, and most importantly - all 3 cars looked and smelled brand new at the end. I'll definitely be using Lux again next time my cars need to be freshened up. Side note: he was able to get rid of cigarette smoke in one vehicle and an ink stain on the seat of another...I was impressed!

Heard about Shine Show through a postcard in the mail, and I couldn't be happier with the service…read moreand outcome. I called their number 617.538.1188 and talked with Joe the owner and scheduled my interior detail for a few days later. I received a text confirmation the day of service, and the employee arrived right on time to provide the interior detail at our home. Our Chevy Tahoe wasn't in terrible shape, but between two little boys, we had a nice covering of dirt, leaves, and food that was enough of a mess I couldn't clean it properly myself. With the car in the driveway and mobile detailing station outside, two hours later our car was transformed. The interior honestly looks better than when we bought the car, and I'll be calling Shine Show again in the future. Definitely recommend!

excellent service! I have never seen my car this clean! It actually looks better than the day I…read moredrove it off the dealership! Highly recommend!

Terrible service, what Kelly's review from 4 months ago says is totally accurate. Will steal your…read moremoney and not respond to you for weeks. Job was supposed to take a couple of days to one week tops. Matt had my car for over 3 weeks and stopped responding after the first week. Didn't get my new grill put on, paint correction was not done , did maybe one coat at most of ceramic coat and even that was less than half done. Asks for you to pay up front in full. He even input my email incorrectly so that I didn't get a receipt for the transaction, thankfully I paid with a credit card. No contact info on his website for a reason! Buyer beware.

TOTAL CAR MAKEOVER!! Thanks to the talented team at South Coast Industries who completely vinyl…read morewrapped, chrome delete, tinted windows and even added multicolor honeycomb tail lights! I am so happy with my before and after and I have Evan & Matt and the others at southcoastindustries to thank. They also without me knowing did a complete interior detail and a protective spray for my wrap! They gave me a FREE bottle of detail spray to help me keep my car looking so fresh n so clean! HIGHLY RECOMMEND!!

Pros: 1. Great communication - gave me a text informing me…read morehe was running a little late and showed up promptly at the new time. 2. Very professional and flexible - I have a small driveway and wasn't sure if two cars would fit, but he managed to work around that. 3. Independent - John made sure everything was all set before he started working. The only time I had to go back outside was to move my car because he finished. 4. Very thorough and detail oriented. My car looked and smelled brand new! Cons: n/a

John was a no show three times! Extremely poor communication from him although I tried contacting…read morevia various means. I have a gift certificate for an interior/exterior detail job. Not sure if he doesn't want to honor that or is a total scammer. I see many red flags including the validity of rating, reviews and info on Yelp. He never returned any phone calls at all! Have had zero communication since last no show!!!!!!! Yelp shows 50 min response time 100% rate???

Andy and Sheng did an incredible job on my BMW and GV80. Very professional and both cars look…read morebrand new. Highly recommend PMC to anyone looking for mobile detailing. Great service and hard working guys!