This review is for the follow up customer service I received from Omer. I appreciate how he took…read moreaccountability for the oversight of cleaning the roof portion of my dryer vent however, neither of them going in and getting the inside of the house portion. I'm very happy with the customer service I received and communication was excellent. I will not hesitate to use them in the future.

Everything from start to finish was top notch. From the beginning they got back to me right away,…read moreanswered all my questions, and when the technician arrived he explained everything. I only had our dryer vent cleaned and some hose replaced but he still went into the attic to inspect the line. The only thing I wish they would have done, was removed the lint filter and cleaned as well. But would definitely use again.

On a Sunday (after 7/4/26) Bladimir came out within 30 minutes of being called. Found the problem…read moreimmediately. Had the part on-hand! Within 20 mins., unit was fixed. Had outside unit double checked also, no problems. They are definately my go to company now. I will tell all my realty/realtor friends.

They came on time and fixed the AC in reasonable time. They charge reasonable prices.read more

Three years ago, they had a two-person crew come to clean my air ducts with a vacuum and brushes…read more It was a great quality service and I called them again this week. On Tuesday, a guy named Ron from Clean Air Pro came with a drill-powered chimney sweep kit that costs $40 online. He refused to use the proper equipment, claiming a chimney drill power kit is how they "always clean air vents." The online statement on clean air pro specifically says "we use specialized equipment - vacuums and rotary brushes, among others-to complete our tasks." And it was very different from the top notch service I received 3 years prior... Their office first said they'd get back to me in a day, but then the owner, Ben called and did his best to make it right. Ben managed to find a team that could make it out the very next day (which is very short notice, so was much appreciated) A crew including Alex from Houston came to do a "fix" - and they did a phenomenal job! They not only put plastic to cover surfaces and protect from dust, they washed the registers and primed them, they vacuumed (see pic) with the proper equipment, got so much dust out , they sealed off the sides of my register boxes since attic dust was coming out (such great attention to detail!), they even cleaned out the box under my AC that I thought was beyond hope! So grateful to the company for making it right, to Alex and crew for the hard work, and to Ben (who's following up with more training to ensure his team follows exact same procedure as Houston).

Had a technician come out to evaluate our air duct system and give us an estimate. The technician…read morewas out here roughly 10 minutes at most, checked two attics and told us we had mold and that it would require a major cleaning and sanitation. He first showed me the picture he took of our downstairs attic and then the part that to me was very hinky was when I asked to see the picture of the second unit, it took him several minutes of scrolling through his phone to find another picture that showed a moldy unit. (If the picture was just taken it would've been right there next to the first picture.) Estimate was over 3K. I had another company come out two days later and they said we had no mold and the estimate $1100. I'm going with the second company who spent 30 minutes going over everything and making sure that they provided an accurate estimate versus the service we got from Clean Air Pro. The other major negative was the person didn't even put up the stairs back to the attics and left my back door open to the garage.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

Maribel's team is the best. They have been doing biweekly cleanings for us for several months after…read moreour longtime cleaning service dropped our home off the schedule in error and couldn't accommodate the required day. We were selling our house so it was crucial to have the home cleaned on a particular day least likely to interfere with potential buyers. Maribel's Home Cleaning could accommodate the day, had a better price, and the team of three professionals did an amazing, thorough job every time. And they were FAST. Finally, they performed a move-out deep clean for us. We were so confident in their abilities and trustworthiness, we were able to hit the road to our new state without waiting around to inspect the property. You will not regret hiring this company!

We hired Maribel's Home Cleaning for a move-out clean of our 3-bedroom, 2-bathroom home, and…read moreoverall, we were very pleased with their service. The communication was good, though I was a bit surprised not to receive confirmation the night before or a message confirming when the maids had finished. That being said, they did an excellent job with the cleaning, and the price was extremely reasonable. The only reason I'm not giving five stars is that I had requested carpet cleaning but wasn't informed of the additional cost upfront. It turned out to be $150, which was fine in the end, but it would have been helpful to know in advance. Despite that, I would absolutely use them again based on the quality of their work and their affordability.

We had just purchased our house, which had dirty tile and grout, and we wanted them cleaned before…read moremoving in. Jerry & Rudy arrived on time and did a great job. When I returned to the house the next day, I noticed tiles had popped up in the utility room. I texted Jerry & the owner, David. David immediately got back to me & came to the house. He said in all his years, he's only seen this one other time. Fortunately, I had spare matching tiles for David & Jerry to put down. David did a great job matching the grout color. It wasn't Harts Steam Cleaning's fault that the tiles were poorly set, but thankfully, they are insured & can make everything right. David's prompt response really put me at ease. Fantastic customer service!

I am very impressed with Harts Steam Cleaning. On time and right price. Jerry did a great job…read morecleaning my grout and tile floor. It looks as good as the day it was installed twenty years ago!