Eric is always my to go to person for anything that needs to be fixed, especially my older appliances ! I'm so happy to have someone that knows how to fix my older appliances as I invest in appliances that are long-term! My refrigerator was purchased in 2000 so it's 25 years old, but Eric has maintained little fixes here and there and I'm able to keep this fridge for 25 years! My dryer is also one that was purchased in 1995! Still in great working condition! I invest in quality appliances and I'm able to keep them running because of Eric! Thank you, Eric for being a very conscientious business owner and technician! read more

My drier finished the first load but, on the next load, there was no heat at all. I called All Area App., they came out that day and, within an hour, Eric had replaced the element and it's working perfectly. I've used the company several times over the years and, each time they are professional, friendly and able to help. They are very knowledgeable, show up on time and the price is right. I recommend them highly. Jean R. read more

Eric was friendly and attentive to my description of the problem with the refrigerator. He offered solutions and fixed the problem. Thanks for the great service. read more

You won't find better service. This is the only appliance repair service that I will use. Customer service is top priority and the prices & services are always great. read more

I had an issue with my dryer making a weird noise when starting a cycle. I reached out to All Area Appliance Service on 3/5/21 and they responded right back to set up an appointment on 3/6/21. I was told anytime between 12 to 4 pm and Eric who came to do the service communicated the estimated time he would arrive. He came in and found the problem in minutes and had it replaced shortly thereafter. He was also very informative on the cost before anything was repaired so I would know and if I wanted him to go forward with the work! I will definitely use them again! read more

Avoid this company at all cost. We had them come to look at a refrigerator that was tripping a breaker. They came out, spent 2 minutes looking at the refrigerator and told my wife to try another outlet. He watched as she pushed the appliance by herself. His diagnosis according to the receipt was a bad compressor without him ever spending any time on the appliance. He then said here is your bill for the service call. In my opinion, he did not earn the money at all. We will never recommend them to anyone. We never received an estimate to fix anything and again the tech never touched the appliance! He never opened the doors nor looked at anything as the company representative states in her side of the story. One big waste of time and money! read more

Once again All Area saves the day. Our fridge wasn't making any noise and the temp was dropping. Calling and asking for ASAP, I was told "tomorrow between 8 and 10". Terry called at 830, arrived at 900 and my blower was replaced and fridge running by 930! How in the world do you beat that! Everyone involved was wanting to make sure I was taken care of and happy. You see too many bad comments-but that certainly WAS NOT my experience on this and past occasions with All Area. Local and wanting to make you happy! Use them!!! read more

I can't say anything about their service because I never had the opportunity to hire them. This is because they don't respond to service requests submitted online. Don't waste your time submitting a request online because they will not be answered. read more

Contrary to what the Fed, HGTV, the banks, the guv'mint, your parents, and your neighbors tell you, owning a home kind of sucks. Even taking out of consideration the crappy housing market, what few people talk about in reference to home ownership is that you are now responsible for a very finicky, very expensive pet. Sure, it's all warm and snuggles when it's good, but when it's bad, when it needs a bath or a walk or, say, an entire set of new windows, you're a 6-pack away from reenacting the final scenes of Ol' Yeller. Yeah, yeah, SOME people get all Yankee Workshop and live for the DIY; they craft snazzy hutches and neat-o additions and "hey, look at this walk-in closet I made from a 2x4 and Ikea furniture scraps!" Fucking overachievers. Meanwhile, the only thing *I* can make is a phone call. So when my fridge iced over like Victoria Beckham's vagina, I knew I needed to call in the cavalry. Appliance repairmen? Honestly, Yelpers aren't big into appliance repair. Sure, they'll go on for 200 reviews over whether burger is best served on a Kaiser roll or not and whether it's worth that extra $1, but reviews about some of the most expensive things in your life? Nada. Still, I posted a talk thread. A few kind people answered but it was Stephie Z's advice that I took. And dammitall, was it good advice. First of all, All Area Appliance is billed as 24/7. I never took them up on it, but when I called on Sunday afternoon to change the initial contact number on the work order from mine to my wife's, someone answered and cheerily changed the number. They quoted me a seemingly fair price. (It was cheaper than a new fridge, so that seemed fair.) They have coupons online which the repairman immediately honored. They gave us a 2 hour window for arrival and actually showed up at the beginning of said window. Finally, when we showed the repairman how one of our ignitors on our stovetop is out, instead of pressing for another repair (which we would've gone for), he taught us a workaround. He added, "It's not worth getting them fixed until 2 or 3 of your ignitors go." Holy crap. Professional? Reasonable? On time? To quote Tracy Jordan from 30 Rock, I love All Area Appliance so much I want to take it behind a middle school and get it pregnant. Five stars! read more

When my washing machine suddenly decided it wasn't going to drain water, I did a quick internet search and discovered the culprit--a defective lid switch. Now, I'm normally a pretty handy kind of guy--my long history of taking apart my childhood toys has given me a basic understanding of how many things work; so I tried to apply said knowledge to the lid switch, which I promptly broke off of the washer housing. Well, the switch was still working, so I tried to fiddle with it to keep it working... and then broke the electrical components inside. And thus, I called All Area Appliance for help. I placed my call at about 8:30am or so, and the kind person who answered the phone took my details and the details of my washer. She then said that she should have someone out "before noon," which, in the age of scheduling cable appointments and waiting-all-day-for-Rooms-to-Go-to-deliver-a-damned-mattress, was refreshing. Even more refreshing was when the service tech, David, showed up at 10:20 or so, especially after All Area had to call me back to fix a transposed telephone number. David would then go to fix the washer in the most reasonable way possible after asking me a few questions, determining that excessive repairs wouldn't be cost-effective for the eleven-year-old appliance. And aside from the time savings, that alone is worth five stars--that an appliance repair service would go out its way to save me some money is definitely worth repeat business when my things inevitably fail. read more

I used their service in August for my broken Dryer. The service guy was great and I did not feel pressured to pay for anything I did not want. Overall, it was a good experience, good pricing, & would use them again. read more

Not recommended. Arrived at my place late, made several rude and condescending remarks and did not fix my appliance... but of course charged me. Pick this repair service only if you are looking for the 'All Area' service... An appliance repair (maybe) that also comes with few free insults. read more

My less than two year old washing machine suddenly decided to develop a mind of its own, so I called All Area Appliance. Kerri worked with me to find a time that fit my schedule, and Tony showed up to figure out my apparently super complicated LG washer. After a bit of diagnosis, he realized that an electrical surge had fried part of the control board (side note: who knew my washer was more complicated than my college desktop...) The part had to be ordered from overseas, but showed up within 4 days and Tony returned to install it. Long story short, I'm thoroughly pleased with Tony, his professionalism, and his actual desire and interest to figure out what was wrong. He had never encountered several of the different features on this washer (therefore making repair a bit more challenging), and it was refreshing to see someone genuinely interested in their craft. It's not often that you encounter people who sincerely care about their work. I can't speak to the negative experiences of others because mine was all good! read more

After having 3 other companies with good ratings on Yelp and Angies List do inspections and estimates of repair on accubake Whirlpool gas range, I called Terry - 770 707 1614 . https://terrysappliancerepair.com Found his ad on CL - yep, I use it. The other 3 said, bad control board, bad gas valve, nothing wrong. So 3 different diagnoses. Ugh!! hate to let go of my lovely gas range - too fond of it. Atlanta home. Terry said the accubake ovens are well known to be problematic; expensive to repair; he actually advised me to go shopping for a new range rather than to repair it. "I've been doing this for over 30 years Ma'am, and I'm telling you not to repair it", "go shopping for a new one". He said that Frigidaire makes a good range, GE and Whirlpool too. Honest, no-nonsense - what a breath of fresh air. Wish I would've connected with him first! Saved his # in my phone. Ordered a Kenmore from Sears, made by Frigidaire, which is made by Electrolux (go figure) - I had a coupon. Oh well. read more

Tony Tony Tony! He was amazing! He came to fix my undraining washing machine and did so quickly and cleanly! It was a mess! Then I had another malfunction....NOT RELATED!!!!!!!!! He came back this morning and was sitting on my porch waiting on me to get back from taking my daughter to school! WAITING ON ME? How many times have any of you said THAT! He fixed the second problem and I love this company!!!!!! Call them for all you Appliance needs! ASk for TONY! He's great! 770-707-1600. I MEAN IT! :) read more

DO NOT use this company!!! Find a company that Honors their work!! Had a repair on my freezer not getting cold less than 6 months ago and now they want me to pay to have them look at it again. Great Customer service, really !!!! Well we all know how this goes, they will tell you it's something else to charge for which makes sense why they have a very short window warranty!!! Their warranty is only for 30 days labor and parts are only 90 days!!! Their a joke find a company that honors their work! read more

My dryer starting making awful noises. I called them after dinner hours and they came out the next morning within 45 minutes of the suggested 3-hour window. My technician, Eric, was friendly, engaging, and very knowledgeable. He was able to diagnose the problem, repair it, and even helped me earn good husband points by letting me vacuum and sweep up behind the dryer while he had it moved out. The pricing was fair for the work done and he did not oversell me or try to talk me into something new. Just straightforward and honest dealings, completed with a handshake and well wishes after a job well done. While I keep hoping I don't have to use them, whenever something bad happens, I know I can rely on them to make it right in an expeditious manner. Best company of this kind out there! read more

Don't call this company asking any questions. We are a Real Estate/Property Management company, and was asking if they would be able to get a tech to a rental home within 3 days. After their first response that "we don't bill", was taken care of, I was informed curtly, that she couldn't guarantee repairs could be made in a required time period. When I said "thank you for your time" I was abruptly hung up on. If this is the kind of service you get when you are looking for an Appliance Repair company, I can't imagine what it would be like when they already have your business. read more

Called All Area Appliance Service on 31 Jul 2018 just before 5pm. Made an appointment for 0800 01 Aug. Eric came out and found the problem. Had to find the part, which was on the other side of metro Atlanta. At 1630 he returned with the part and my dryer is up and running! I am very happy with their service and will recommend them to all my friends. read more

This has got to be the worst repair service in Atlanta...After charging me $236 to replace my defrost heater we discovered the our freezer light bulb went out... it was working fine before the technician worked on it. We followed his instructions to defrost the fridge and not use it for 2 days and we are still having the freezer not cool intermittently and when I called the company up... 1. They could not help me without my invoice, they have no way of looking up your acct by name or number! 2. When I did call back with the invoice I kept getting their voice mail. Even after leaving 3 messages no one called me back and the lady Kerri had the audacity to tell me I never left any!! 3. I had to call using my out of state cell before I could get her which makes me think the company was avoiding my call. 4. For a front desk person this woman had no customer service skills whatsoever and kept insisting that since the service call wasn't for the light bulb they were not responsible for any cost associated with it even though it was working before the company technician worked on that section of the fridge. If I could give zero stars I would. 5. All they could agree to do was send the technician out again tomorrow between 11am -2pm so if they resolve this in professional manner I will redo my review but for now their service and attitude suck! read more

I don't want to go in to specifics (I'm an idiot), but I had All Area Appliance come out and fix my fridge again (I'm an idiot). Eric called about 10 minutes before the window of time closed to let me know he was on his way and would be a bit late. I think it took him another 20 minutes or so by that point. Once he arrived my fridge was magically working (I'm an idiot). Eric was cool about it and the lack of brain cells only cost me $10. read more

IN MY OPINION, I've experienced better customer service. AAA completed a repair on my washing machine. I posted a review about my experience. The owner responded to my review, accusing me of defamation. I just received a letter from her lawyer demanding that I remove my review and addendums. I have obliged. But again, in my opinion, I received better customer service from Lanny Adam's Appliance in East Point. Apparently, posting your opinion of your experience with a company via an online service whose purpose is: To connect people with great local businesses (as taken directly from "About Yelp") is only acceptable with this business owner if your experience was positive. read more

Eric was awesome! He fixed my ice maker problem, as well as a refrigerator fan problem I didn't even know I had (which will save me LOTS of money on energy bills). He showed up on time and was very personable. If you live in the Atlanta area, I highly recommend All Area Appliance! read more

Same day service and only a $9.95 service call fee. The guy came and inspected my fridge and showed me what was wrong and told me how much it would be to replace, and agreed that is wasn't worth it so I just have to buy a new one. Then he showed me what to do to get it to "limp along" for as long as it could and it worked! And I only paid $9.95! YAY! read more

What an excellent company!! We had originally called Maytag to have someone come out to fix our broken dryer. Two weeks and 300$ later, the technician they sent never showed up. I called All Area Appliance Services on a Saturday and the owner came out that afternoon. Honest and less than the Maytag promise. I will be calling this company again. You don't find honest people anymore and especially ones who won't charge you an arm and a leg to fix your dryer. Highly recommend them! read more

Our washer was not spinning. I had no idea what to do and after calling All Area they came out quickly and calibrated our washer. After that wasn't the fix they came right back out the next day! We found out we needed a new part and that was installed within a few days! If you're looking for someone fast, efficient, professional, and with reasonable prices All Area is the way to go! I love giving my money back to businesses in the Henry County area. read more

My five year old oven needed it's first repair, and I did not know who to call. I found All Area Appliance Service on line and it had excellent reviews. I would like to add my satisfied experience to the list. I called the office and Kerri was very polite and patient with me as I explained the problem, she was able to order the part that was needed. The next morning, David, the repair man, called to let me know his arrival time within the two hour window Kerri had given me and showed up on time. His demeanor was pleasant, he fixed the problem and explained what he was doing. He even gave me some tips to keep my appliance in good working condition as long as possible. I liked the $9.95 service call fee, which I didn't have to pay for. I will be calling All Area Appliance Service for my next repair. read more

I had to call All Area Appliance again to work on my 10 year old gas range. He had been here about a year and a half ago to fix the oven. This time, he checked it out - determined it had various problems and gave an estimate of repair - which did not make sense to follow-thru with - but even so, he did offer to come back if we felt it was too costly to replace the stove. He charged a minimal service fee but his advice was far more valuable than the service fee! We have had nothing but great service from this company and would recommend them. Loretta T. read more

I own a property management company in Alpharetta. We ALWAYS need reliable vendors for one maintenance item or another and the two that are hardest to find are general handymen and appliance repair contractors. Thankfully I have found both and All Area Appliance is my "go to" appliance repair company. We were referred to All Area by another client several years ago and they have been handling our appliance calls ever since. They are prompt, reliable and a fair price for the work they do. They have completed over 50 work orders for our company and I can't remember ever having to send them back twice for the same job. My tenants always have good comments about their experience with them as well. Kerri and Eric go our of their way to save us money by suggesting alternatives to repairs, workarounds, and replacement vs repair when repair cost is less cost effective than replacement. That's what I call good customer service. I have no problem at all recommending All Area Appliance for any appliance service. I wish all my contractors were this easy to work with. read more

Tony was within the time window promised, friendly and got right to work. The company made it easy to book an appointment that worked with my schedule and honored my time. My machine is back to working effectively! Woo-hoo! read more

I have used All Area Appliance multiple times over the years and routinely receive wonderful service. Recently my ice maker was not working. They came out quickly and on time, diagnosed the issue, gave me a loaner while they obtained new part and had the replacement installed when the part came in. The repair people are always friendly and explain the issue. I hope I do not have to, but will call them again for the next repair! read more

My washer was full of water last Sunday morning and I was in a panic to have it repaired. I looked this company up on yelp and read the reviews....I decided to call them and someone came out the same day and fixed my washer within minutes. I highly recommend them if ever you're in need. The staff was very professional. read more

This company is great! They were very friendly and honest. They were very helpful in explaining the issue with our oven, communication was awesome. We got everything fixed quickly. Really appreciate the help and great customer service! Highly recommend this company to anyone that needs appliances fixed! read more

I read good reviews about All Area Appliance from Kudzu and Yelp and I liked that they had a $9.95 service call fee. But I did not have a positive experience. The technician did not have the parts and he wanted me to pre-pay for the entire job before he ordered the parts. Finally he agreed to accept only the service fee for now and remaining payment at job completion. Then he said 'that works better for me because if I find some other problem while I'm in there, I'll just add it on'. They may be fine technicians, I can't rate their competence. But I won't find out because I'm not planning to do business with them. read more

This company customer service quoted my staff for $ 39.99 to come to check the refrigerator but will refund the fee when we get the service/full repair from them, but when they send the service man to come, it became a separate fee. The person was rude and yelling at my staff. When we try to call back they said if we don't pay right now, they will call the police. I don't think they know what is the custom service, I went ahead pay $ 39.99 for a terrible lesson, but I want no one fall into the victim of their service. read more

I had this service company come out and repair my refrigerator. The technician was at my home for 30 minutes and only had to replace a start relay. The suggested retail price on a start relay is $80. This company charged me $238.00. Website advertises $9.95 service call without repair and free with a repair. When I called their office, the woman COULD NOT give me a break down of the parts and labor - says they weren't price structured that way. I had asked her several times for the hourly rate but could not get an answer from her. STAY AWAY FROM THIS COMPANY, THEY WILL RIP YOU OFF! read more

Had leaky fridge and they came out in the designated time and fixed the water line on site. Charged me less than $100 when everywhere else quoted me $120-$150. They handle all appliances so I'll be sure to use them again. Eric came out and assessed the problem, fixed it, and even left me with extra pex tubing in case I needed to replace in the future. I tried Delta Appliance Repair previously, but their work led to the leak (they replaced the line 15 months ago and refused to repair). From now on I'll use All Area instead of Delta. read more

Outstanding! After being completely stood up by another company, I called All Area Appliance Service. They got me their first available appointment (which was 8-10 on a Sunday morning). Eric called us when he was about 20 mins away to let us know. When he arrived, he asked what was going on with our fridge/freezer. My husband started describing it and didn't even need to finish. Eric finished the description for him. He knew exactly what was wrong and fixed it in no time. It probably took him longer to drive out here than the time it took to fix it. It's been 24 hours and we're back in business! They were fast, professional and did a great job. I will definitely use them again if anything breaks down around our house. I will also highly recommend them to friends and family! read more

My fridge went out and I went online to search and came across these guys. I absolutly LOVED the tech, he was fast, funny and efficent. Seemed like family lol. He fixed it within 30 mins and Ive had no problems. Even had a issue that was not on his work order but when I asked him to look at it, he was more than willing to give advice. I work in Customer Service and this Customer Service was amazing! THANKS SO MUCH and I will call these guys anytime I have an issue with appliances read more

My refrigerator stopped cooling. I tried to schedule an appointment through GE but they said it would be five days. Five days without food in my fridge? So I Googled repairmen and fond All Area Appliance. Kerri arrived in a couple of hours, figured out the problem quickly (my frost-free refrigerator had ice buildup in the freezer) and replaced a part. They charged $226 total, which seemed reasonable. Kerri was friendly and knowledgeable. I recommend All Area Appliance to anyone in the Atlanta area. read more