1. On time 2. Very fair price…read more3. Installed new Microwave that had some internal problems they fixed no xtra charge. 4. Owner of company came with his employee ment much to me! 5. Took away old microwave. 6. Very knowledgeable. Highly Recommend them

Technician did make the requested repair and allowed me a few minutes to clean under the appliance,…read morewhich I appreciated. The problem was that a follow-up visit was required (tech accidentally left something disconnected) and they never showed the day we expected them. It took them 2 days to show up resulting in a warm frig and food loss $$$. He never looked for the problem, just checked the temp and declared it "working fine"! Since they only accept cash or check, we had little leverage to get a refund. Essentially, this is a very "old school" man working with a younger technician who actually does the work. George S. can be gruff, grumpy, forgetful and can't be bothered with this new-fangled "customer service" stuff. We will no longer work with vendors who do not accept debit or credit cards. Finally repaired by a different company.

They sent someone out quickly to address or washer issue. It was fixed that day and we are back at…read moreit again!

Great work as always! They have helped with quite a few projects. Definitely recommendread more

I highly recommend Atlantic Coast Appliance. Their response time is great and the price for the…read moreservice call and repair cost competitively priced. Plus, I love to support the local businesses. Thank you, Eric Viola, for your help here.

Amazing service and communication. We purchased a commercial dryer and washer for our business and…read morehave been very pleased with the product and the service we received

Do not use this company. I am a very fair consumer and value service. I cannot remember a company…read morethat I used prior that has left me more disappointed. Their technician dressed as if he was going to a nightclub took a look at my stove. made a simple assessment that I needed new burners. He told me he had the burners ordered and would be back to install in two . days. I paid my 129 service that would be deducted from the repair cost. A full week went by with no communication. I had to make several calls over two week period could not get a straight answer. We are now one month later and they simply do not return my calls. It is my fault. I should've asked to see their licensing. The gentleman that arrived appeared to have no idea what he's doing yet We paid him as we were in a rush to get the repair done. I suspect he has no licenses. This is a unqualified business that pays to be first on a google search. Scam do not use this company.

Keith is very knowledgeable and diagnosed the problem with our washing machine very quickly. Showed…read moreup the next day and changed out the part and now everything works like its supposed to.

Great prices, friendly, knowledgeable and will definitely do business with them again!read more

Bill Sullivan provided excellent service at a most reasonable rate. He was able to diagnose the…read moreproblem just listening to our dryer turn round. He was correct, had the part on his truck, installed it in less than an hour and greased the functioning rollers as well. Great job and would both highly recommend his business and would hire him again. 1st choice for us for sure.

Elizabeth was nice enough but didn't know about the washers & dryers when we asked. We found what…read morewe wanted. It seemed they were a little overpriced but we were willing to pay extra because it was supposed to be quality equipment, professional people, & warrantied equipment. We ended up getting 0 out of 3 on that one. We asked for delivery but when she found out that we lived on base, she said "the delivery guy wouldn't like having to go out there". Not our problem if we're paying for delivery. Delivery day comes & he's a no show all day. We called them to find out where he was & they gave us his number. Said that we needed to contact him. Not our job. We paid for delivery, they should contact him. I called him at 5pm because they wouldn't in order to find out where he was. I told him that we had clothes to wash, that they were going to mold because they're wet, & he laughed at me. He doesn't show until 7:30pm. We had to go meet him at the gate because he didn't have base access. We were not told this until he arrived. He was nice enough upon delivery. The dryer was broken & would not even start. I contacted Elizabeth the next morning & she said that it ran when it left the store, that they test all of their equipment. She stated that it was a problem on our end. It wasn't. It was a broken dryer. After speaking to my husband, she finally agreed to send another out to trade ours out. They didn't show up until 7:30pm the next night to trade them out. Because of everything that happened, Elizabeth reluctantly offered to extend the in-store warranty by 30 days. Ok, but we have no way to return the equipment to the store if there is a problem. She refused to refund any money. The washer began squeaking on spin cycle within 3 days. Instead of contacting them, which obviously was a dead end, we YouTubed it. From our research, it appeared to be a problem with the belt (all of this should have been replaced before they sold it). We bought a special oil to spray on it. We sprayed under the washer, where the belt is located, & it stopped squeaking. We see a new washer belt in our future. This is not a business looking out in the best interests of their customers. Obviously, they are looking to make a quick buck. Buyer beware - you have been warned by others & myself - not to do business with these people.

Sean and his assistant did a great job swapping out my dryer. They provided quality customer…read moreservice. They stand behind their products and value their customers.

27 January - About 9:43 AM: Phoned A-Aaron Appliance…read moreService & Repair [Blaise]. Reviewed Refrigerator/ Freezer history and current issue [ice buildup on exterior of pullout freezer drawer]. Blaise set up an appointment for 1/28/26 @ 8:45 AM. 28 January - About 8:33 AM, we received a TEXT from Blaise which indicated he was enroute, and should be arriving within about fifteen minutes. About 8:50 AM, Blaise arrived. We discussed our perceived issues and he examined the freezer drawer [Whirlpool refrigerator/ freezer]. After he examined the freezer drawer, he ensured the seal was functional and then reglued it to the freezer door. He then then ordered a replacement "rail support rod" for the freezer pullout door unit. Before his departure, he scheduled a return visit for Noon, Feb. 6, 2026, About 9:32 AM, Blaise departed the house. 6 February - About 8:26 AM, we received a TEXT from Blaise, which indicated that a truck issue [nail in tire] will cause a delay in expected arrival. About 1:50 PM, we received a TEXT from Blaise, which indicated that he was enroute, and would arrive in about an hour. About 3:15 PM, Blaise arrived. He quickly installed the new "rail support rod" for freezer pullout door unit. After checking that the installation was correct, he ensured that the pullout freezer drawer operated as expected. He also rechecked the freezer drawer seal, to ensure that it was still in place. About 3:40 PM, Blaise departed the house. Blaise is an exceptional service/ support representative for A-Aaron Appliance Service & Repair. He is: personable, professional, knowledgeable. He listened to our perceived issues, examined the refrigerator/ freezer, and then provided a clear explanation of his plan to correct our issues. He knew what he was doing in regard to our refrigerator/ freezer. We felt comfortable with his obvious expertise, and would seek his support again if the need arose.

Was having issues with my Whirlpool dishwasher. Called and they picked up right away. Talk to their…read moretechnician blaze, he was very polite professional. They were a little bit late for my appointment but he kept me informed due to traffic which you can't fault in jacksonville. When he was outside he was able to troubleshoot the issue pretty quickly. They ordered the parts got them in two days and came back and installed it within 25 minutes. My Appliance works better than ever. Highly recommend.