This place does excellent work and can get it done quickly. I highly recommend having Palmetto…read moreAwards do what you want done!

Awesome and always professional service. We've gone to them several times for our awards needs.read more

Spectacular service, amazing customer care, incredible quantity and variety of threads and monogram…read morechoices. My orders are always ready on time, and if there is ever a concern, they go out of.their way to make things right. Great pricing too!

If I could give 0 stars I would. I took a short in to have a monogram on the cuff. I provided a…read morephoto of exactly what I wanted. When I picked it up, it was it centered the way I asked and the gal at the counter said it was her fault and apologized. Fine. The quality of the embroidery was very poor, you could see the white shirt through the blue thread in several areas. In addition, the lower case "j" was dotted but not the lower case "i". When I pointed these two things out, the employees (not the one who apologized) got rude and belligerent as if it was somehow my fault that rules of writing small letters exist. The gentleman kept asking me what I wanted him to do about it. I replied, I just want you to fix it. He threw up his hands and stomped to the back room. This left the poor lady behind the counter looking embarrassed and I felt terrible for her. She looked at me and said I am not sure what to do. I told her a good start would be to refund my money which she did, again with an apology. When I got home, we realized that the monograming was so off center it was in the back of the cuff so would not be seen by anybody and again, terribly off center. I am not clear how when a customer shows you a picture of exactly what they want, you do it so horribly wrong. The shirt is ruined as, if you take the thread out, the shirt will have hundreds of holes. I reached out to these folks and suggested that they replace the shirt and have heard nothing. Perhaps they feel that since they are the only game in town they can afford to treat customers this way. Perhaps they are just rude people. I will not use them again (there are other games in town) and, I will never recommend them. Do yourself a favor and do not use them. Not only is the work shoddy, the people apparently are as well.

Professional and quick. We ordered some embroidered Turkish towels for wedding gift for our guests…read moreand they arrived with the wrong date. We were doing a destination wedding in Charleston so I got online to see how we could get it resolved. B Picky has a great resolution and got it done with a smile on their faces.

Highly recommend!! Our office was looking to have our logo embroidered on jackets to gift our staff…read morefor Christmas. Provided our logo in digital form via email. The woman at B Picky were able to perfectly replicate the logo and stitch onto the jackets. The job was complete within a few days with plenty of turnaround time before Christmas. Beyond pleased with our results.

Every year we do a large order for a public safety department in the area. Every year multiple…read moreitems are missing. For what they charge for the quality of work that is done, you are better off going anywhere else.

This is my second time using Charleston Cotton Exchange and I highly recommend them. I have used…read morethem in the past to make shirts for a girls trip, and just today picked up another order for a small batch of shirts! Micaela, Colin and Steffi were awesome to work with and super helpful and friendly. Love what they produce!

Brian is very friendly and personable. He set up my ikea furniture with much care and precision…read morejust like it was his own! He came right on time when he said he would and finished at a very reasonable time. I would def recommend him again and he also builds other furniture that is not ikea.

I really wanted to love this service. I had a few issues with this service. They really need to…read morework on their operations. First, they were not able to deliver until 8 days after the original delivery date given. They were also 40 minutes late upon delivery (although the guys were nice and fast, and did a good job putting together the sofa). Bryan is really slow on email, and still hasn't followed through on the promised partial refund. This is such a big opportunity, and I hope they figure out their operations!

I have used O'Connor Embroidery & Apparel on three recent occasions. The first two transactions…read morewere simple monogram embroidery requests; both were successful. However, my most recent experience was far from acceptable and could be better described as gross incompetence. To make the story short, for any sort of skilled embroidery work O'Connor Embroidery & Apparel is not up to the task. The longer version of this story for those who are interested can be found below. As a Christmas gift this year for my dad and brothers, I designed some custom jean jackets. On the back of the jackets there is embroidery work depicting an eagle with American flag wings, which was done by a friend (NOT O'Connor Embroidery & Apparel). I have collected vintage ski patches from around the world over the past 20 odd years on trips taken with friends and family. I decided to add these ski patches to the right sleeve of the jackets for every trip taken by the corresponding family member. I brought the patches and the jackets to O'Connor Embroidery & Apparel. I spent the better part of an afternoon working with the staff to carefully place the patches in a desired collage and pinned them to the jacket to ensure the chosen location on the sleeve, which was agreed upon by the staff who took photos to guarantee the request. The four jackets were designed so the trips my family took together would have a patch in the same location on each jacket sleeve. I returned to pick up the jackets and found that O'Connor Embroidery & Apparel had taken creative liberties on the placement for all the patches. The staff completely ignored the agreed upon location for each patch. What was a thoughtful collage of sentimental ski patches organized by geographic location of the ski resort and chronological date of the family trip, had become a haphazard attempt to complete the order. The patches were not only embroidered out of order, but also lacked all symmetry and understanding of parallel lines. None of the four jacket sleeves match the others. Patches were intentionally moved to ease the embroidery task requested of O'Connor Embroidery & Apparel. At no point did anyone from O'Connor Embroidery & Apparel think to call me to consult on changing the design. The requests for my order were clearly ignored, but what upset me most was the prepared list of excuses O'Connor Embroidery & Apparel stood ready with when I entered the door. The order was placed seven days prior to pick up, and at no point in time did I receive a phone call to say there were some concerns with the order. When I suggested we consult the pictures taken during the design phase they decided to acquiesce that the patches were intentional placed out of order to simplify the embroidery work. After a conversation with the staff it was clear that for each of their excuses, there was a simple solution that they either chose to ignore do to the time constraint they placed on themselves, or missed as a result of their own incompetence. I would strongly recommend seeking another vendor for your embroidery and apparel needs.

Great place to have items embroidered or logo'd. I had 50+ specialized shirts logo'd and O'Connor…read moredid a great job at a great price. It only took a week to complete and the folks working there are very friendly and nice to deal with. To top it all off, they have a sweet office dog you can pet. Great experience and will definitely continue business with them.

I had my wedding ring and band resized in this store and was blown away by the awesome service!!…read moreThese folks treated me with an abundance of kindness and patience. We discussed some heirloom pieces for a while... and I was so impressed with their thoughtfulness!! What kind people work here:). I have been all over the world and seen all sorts of businesses... but this location stood out for their excellence and professionalism... as well as their kindness and knowledge. So wonderful to see a place get it right!! Support this business when you get the chance. What a gem of a place . We will be back in the future, but I had to post a review bc I was so impressed!

I love this jewelry shop! It's nice to keep my money local instead of giving it to Kay or Jared or…read moreBlue Nile. Prices are reasonable and online with my experience elsewhere. Staff is extremely helpful yet non-intrusive. I love the variety and style here, it's not all old geezer fuddy duddy stuff, much of it has a youthful vibe while being classy too. I have been here a number of times and will continue to shop here! J.Ja

Kudos to Peter and Sons luggage repair! They repaired my High Sierra Duffel Luggage. I was…read moresurprised and well pleased with the efficiency and quality of their craftsmanship. Located them through the Samsonite Store in Charlotte NC. It was under warranty and the turnaround time was unbelievable. THANKS! JANET

Peter and Sons luggage repair to the rescue!…read more I have a larger size Samsonite Strarium case (from Japan) that unfortunately lost one of its wheels. I tried looking everywhere for it, to no avail. Even more difficult was trying to source a replacement wheel (since it's an Asian market product line), but thankfully the suitcase was still warrantied by the brand. Peter and Sons were extremely fast with the wheel replacement; in fact I counted 9 days from the time I dropped it off at the local Samsonite retail store to when the suitcase was mailed back to me at my front door. Props to them for a fast and no-cost repair!