They had some trouble getting parts because it was an 07, but they worked at it and got it better…read morethan new. They kept me informed throughout the entire process and worked well with my insurance. Made a stressful situation much easier. They were fantastic and will definitely recommend them.

They were professional and did a great job. My car was falling apart (literally...the bumper was…read morefalling off) from a accident 2 years and with a faulty repair. Next gen got the insurance company to re-open that claim so I didnt need to pay. They them did the repair right. I am very happy with the job they did. I traveled a bit further to reach them based on their reviews and I am glad I did. With the insurance re-opening the claim, I didnt need to pay a thing. Great value and customer service. Highly recommend

After a deer crashed into our truck, we were left to find a repair shop after the one our insurance…read moreco. sent us to would not accept any vehicle that had to be towed in. Another impact of Supply Chain interruptions. Gary answered our call directly and his demeanor eased our distress. He was professional, articulate and easy to understand. There were no surprises. He delivered what and when he told us to expect. With all the incumbent stress of a major crash, Gary Holder was all that we could wish for. He was easy to talk to, confident and he delivered on all that he promised. Thank you!

wouldn't use this place , terrible Communication this place is really slow took 2 weeks to fix…read moreminor damage!! couldn't imagine how long it would take them to fix major damage.

My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Called them to set up an appointment for a car inspection but ended up not needing their services…read more Nonetheless, they were very professional, knowledgeable, and helpful with the information they shared.

Steve is very nice and offers outstanding service and repairs. All the folks there are amazing and…read moresuper friendly. We had a wonderful experience and hopefully I don't but if I ever need body work again, I know exactly where I'll be going! We are beyond thankful for Steve Dodgen and his shop.

Steve Dodgen has always done a great job when our vehicles have needed repairs! He and his family…read moreare such pleasant and helpful people. We appreciate their help so much!

Brought my Porsche in for some front end repair and chose this shop to have the repair done. More…read morethen perfect under the Covid circumstances! It took a bit longer then I expected, but the work was absolute perfect and so we're the two people I delt with at the shop. Thank you very much! I highly recommend your shop and thanks to my friend who suggested the shop for repair!

This was the worst customer service I have ever experienced in my life. He soon collision has no…read morepride in their work ethic and have made mistakes on my car that could have exploded my radiator and god knows what else. Parts were not assembled correctly and I do not recommend trusting this business with fixing your vehicle. Employees lie about what is going on with your car and arrival dates for car parts. I had to call industries myself in order to get get my own car parts.

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

Sandy, the owner is a top notch professional who does excellent work. I had sap on top of my car…read morefrom a tree and he was able to remove all of it in a timely manner and fair price. I highly recommend him for any paint and body work you may need to have done on your vehicle.

Sandy is a dedicated, hard working, genuine person who takes much care in his work. He quoted us a…read morevery reasonable price for an auto body bumper repair and had the work completed in a very timely fashion. He did an excellent job but most of all, I appreciate his sincerity in his work. I'd highly recommend him

I took my car in because of a mystery "damage" to my car. Everyone was very professional and well…read moreorganized. Scott came out to give the estimate for "damage". We all had a good laugh when it was discovered it was just bird poop and not "damage". Imagine my embarrassment. However, Scott was not condescending for my foolishness, but cleaned my car to reveal no "damage" at no charge. Thank you.

Myers saved our vacation! A rear end bump to our Honda Odyssey was just bad enough to prevent our…read moreliftgate from opening. When you travel with dogs who ride crated in the rear, the liftgate function is essential. Myers had me operational for the rest of our vacation and we didn't have to leave our dogs in NC! Thankful for caring, honest hardworking people who are willing to help someone in need! Beth & Dean Myers are THE best.

Absolutely rude called for an estimate about my vehicle, I had moved it from a different body shop…read morefor a personal preference I have tried everywhere. I called them because someone recommended them. The guy on the phone was so unprofessional and rude. Told me I should've chose them from the start and hung up the phone.

Easy people to work with. Knowledgeable, and friendly. They did a great job of keeping us up to…read moredate with everything happening with our car when it was rear ended and suffered severe damage. They were kind and honest throughout the whole process.

These nice folks have repaired and painted two vehicles for me and both times have went way above…read moreand beyond.Excellent craftsmanship and customer service.I highly recommend them for your next project!

Over the last six years, I have had my Chrysler 300 fixed by them 3 times. Each time the car has…read morelooked as good as new when I picked it up. Two of the times were for minor body damage where they had to match the paint color. When I picked my car up, I couldn't tell where the damage had been even though I knew where it had been. The third time I was hit head- on from the driver's side to half the passenger side hood. Again, they did an excellent job. The car looked great! They are also very reasonably priced. My insurance company has accepted their estimates without question. Just as important, they have never talked down to me in a condensencing way. They are very courteous and polite, even when other men are gathered around. I will take my car back to them anytime it has a body problem. I also recommend them to anyone who needs to a body shop.