Huge shoutout to James with All Pro Plumbing and AC for going above and beyond to help us get a hot…read morewater issue resolved for our tenants. He really took charge of the situation and even coordinated directly with TECO to make sure everything got handled the right way. Because of him, our tenants have their hot water back and are taken care of. I'm truly grateful for his effort and professionalism, and so are our tenants

I needed an estimate to get my shower ready. It needed to be moved to a from a tub to a center…read moreshower. A young man came from All Pro Plumbing he took pictures and said he had to show them to his boss. I don't know anyone who could look a picture and give me accurate quote. He quoted more than two and a half more than another company. The other company spent time with me telling what was involved. He went over what it entailed step by step this, company is coming to do the work. Steve

We had our septic tank pumped. Price was fair, invoice was exactly as quoted. I have a special…read moreneeds child and the guy wasn't even phased by the stuff they found in the tank! The service person showed my husband where our drain field is, sadly quashing my husband's dreams of a separate garage. I will definitely call them first for future needs.

Steer clear!…read more Purchased a home with a septic system this company installed (5 years ago). I wanted to get the tank pumped and figured I would pay for an inspection to make sure everything is OK. So naturally I reach out to the people who installed it. The crew shows up an hour late. The first thing they say is "how bad the system is set up", "why was it done this way", and "I would have never done it this way". (Reassuring considering this is the same company that did install this system.) Instead of opening the exposed and accessible septic cover, they proceed to literally dig up, as in covered in dirt and grass, the abandoned tank and start pumping it. After scratching their heads for some time they figure out that they are pumping the abandoned tank and start taking a look at the active system. Poke around at it for a few minutes and proceed to tell me "I don't really know what's going on here. We pumped the abandoned tank half way and stopped because it can pop out of the ground if we pump all the way out. I'm going to go back to the office and try to get more information and then have someone call you with info. I also am going to try and not fully charge you for the pumping as we didn't pump your active tank." I pay them by check for the full amount assuming this will still be completed. Service was the 5th, I had not heard anything by the 18th so I called and was told "the person that needed to go over the report was on a job and would take a look at it first thing". Next day another call that the person that need to look at it got busy and will look at it by end of week. Weekend comes and goes and still having heard nothing, on the 24th I emailed that I had no confidence in this company and would like a refund. Magically I am emailed a report that says everything is all good. I receive a call where I am told "The owner was actually on vacation since the new year and only just returned to look at the report". So at no point was anyone actually going to be reviewing this report as I was told. I'm also told "Everything was completed correctly during the inspection and everything is fine". They want to send the tech out again to "check the levels again". I let them know I did not wish the person to return due to the conflicting info and "The report is useless to me since I don't trust the information on it. At this point I would prefer a refund because I cannot trust the company." They have stopped responding.

All Pro helped walk us through our options after a botched drain field replacement that another…read morecompany, which I won't name, had completed just two years ago. The previous company was unprofessional, which I wrongly assumed was to be expected in this line of work. But Brandon and Kendall of All Pro were helpful, honest, and respectful. We hope THIS drain field will last for decades to come, as opposed to the two-year lifespan of the last one! (True, we had some user error. Homeowners who are using a septic system for the first time need to be educated on proper usage, something that Brandon and Kendall understood. They spent time talking with us, both on the phone and in person, figuring out the most economical way we could move forward. They also helped us troubleshoot a problem that the previous company surely saw but never mentioned: that we had a constant flow into the drain field. We learned through All Pro that a reverse osmosis water filtration system can flood a drain field.) While we hope to not require septic services again anytime soon, we know who to recommend wholeheartedly to others! Be sure to ask about their unique and money-saving TerraLift service. That's what attracted us to their company in the first place.

They were prompt arriving, and answered the phone when called, but that's about all the positives i…read morecan say about the customer experience of getting septic system / filter cleaned out. They pulled the ol' bait and switch, quoting one $price on the phone, but when time to sign they jacked up the price. They damage your sod more than expected compared to others that have worked on site. They are licensed and bonded which attracted me to them. That was another bait and switch, because when i requested there insurance information after watching them damaging my underground landscape wiring system, they flat out refused to provide it and then speaking to the office their son even does a countdown as he hangs the phone up on you. That's when one sees a clear picture of this Mom and Pop company. Untrustworthy, I'd heavily advise to go elsewhere.

Not only did I have a terrible experience with Chris's... not only was I left with a shoddy…read moreinstallation... not only did we have to have the Sheriff's deputy out to resolve the issue... now these guys have the gall to call me today since I was a past customer and let me know about their HVAC service!! You've got to be kidding me. Save your time... save your money... and never call call Chris's Plumbing.

They came out fast, gave me an honest and transparent price, and solved the problem with my water…read moresoftener. This was not a one off, I had heard some bad things originally but apparently they have new ownership and had assisted friends and colleagues of mine that raved about them. They were right!

The Drain Team are my plumbers forever. William is always very prompt to complete any request I…read moremight make. I live in a 100 year old wooden house which William has attended to beautifully. He just installed a brand new kitchen faucet I really like and also quickly resolved a hot water issue in my shower. It's reassuring to know that William will always do an excellent job. He is extremely personable and so patient with me and all my questions. Give the Drain Team a try and you too will find a plumber for life! Be sure to ask for William, if he's available. He's terrific. Happy Plumbing!

We have needed a plumber twice in the past 3 months. Both times they showed up right a way. Both…read moretimes we were lucky and had Josh as our tech. Both times fixed and not ridiculously priced. We will go with the drain team every time we might need one. Josh you did a great job and thank you.