Very thorough. The inspection came with a pdf copy and pictures of everything they found that may…read moreneed future attention even though it's not enough to fail an inspection. This is epic service and creates a more open dialogue compared to most mechanics that will just look at the mileage and blanket suggest repairs or service based on that. Just got my oil changed recently. Great customer service and VERY flexible drop off and pick up times. I'm a 9-5 m-f'er so weekends are big days for me to get stuff like this done.

Called and made an appointment for an oil change, but also mentioned I had a slow leak in one tire…read moreand I also wanted my brake pads checked. They were able to get me in within a day or two. I pulled up 5 minutes before my appointment and they were ready. Took my keys and started working right away. They did a full synthetic oil change, replaced a broken lug nut, resealed my tire, and did a courtesy inspection. I was there for about an hour to an hour and 15 and the bill came to $165. Sherry at the desk was polite, friendly, made a personal connection with everyone who came in, and was able to print me out a summary along with detailed notes and a quote for future suggested services. They didn't pressure and seemed to genuinely care about what needed to be done vs. making an extra buck.

We won't take our vehicles anywhere else. The service is always quick and reliable, and they're…read morejust genuinely easy to work with. They're honest, dependable, and make everything feel simple. Every time we need something, it's smooth and stress-free, and we're back on the road in no time.

We have been customers for many years. Owner Ron is a great guy. Service has always been great, and…read moreif there are any concerns it is explained and taken care of. Trustworthy establishment!

Ben is very helpful and knowledgeable. He has always gone out of his way to help my Mom, who is…read moreelderly. His pricing is also very fair. We have always had a good experience.

They were highly recommended by a good friend. She was right. Friendly people, excellent mechanics…read moreand fair prices.

Their repair work they did seems to be first class. Car looks like it did before the accident and I…read morehave had no complication since. Personal service was pleasant, but communications was weak. They have what could be a decent app, but it really doesn't give you any valuable information, and was not updated on a real time basis. That created a number of problems at the end stage. The app had great potential if used real information.

I cannot say enough good things about my experience. I had a nightmare of a time with my insurance…read morecompany. Kelli and David were so calm and patient, keeping me updated continuously. They made sure me and my car were taken care of throughout the entire process. I was stressed the entire two weeks and the only time I felt better was after speaking with them. They worked quick and did an amazing job on my car.

Absolutely unacceptable and dangerous…read more I paid $950 here for new tires and trusted them to do a basic, critical job correctly. They didn't even tighten my wheels properly. After leaving, I started hearing noises and had to pull over -- turns out the lug nuts were loose. I had to stop multiple times and tighten them myself just to make it safe to drive. The tires needed to be replaced urgently, which is why I chose this place. They also tried to upsell me on additional repairs, but I stuck to just getting the tires done -- honestly, I'm glad I did, because they couldn't even get that part right. This isn't a small mistake. This is how people get seriously injured or killed. For a shop that charges this much, failing to torque wheels is pure negligence. No professionalism, no attention to safety, nothing. If you value your life, go somewhere else.

Monro Muffler 3145 West Liberty Ave…read more Shop 565 Pittsburgh, PA 15216 On August 13th, I visited Monro for my annual inspection and emissions. I got a phone call from an employee from Monro. They said I needed rear brakes and rotors needed replaced. I said to do it. On the invoice replacing the brake pads cost a total of $199, including labor. Brake rotors cost $350, including labor. All in; 549.99. At the beginning of September when driving to get groceries I noticed a very loud clicking sound coming from the rear of my Jeep. I decided not to take my Jeep back to Monro, I called a local car repair shop near my home and had my Jeep at his shop later that week. After inspecting things, here's what he found: The right rear lower caliper bracket bolt was missing. The other bolt was loose. Monro installed all of my old hardware. I was missing two shims on the left rear side. There was plenty on lube on the bolts. No locktite was used. The rear driver side bolts were loose. The left rear upper guide pin was dry and no lube was used. All of the pad shims were not aligned to the pads. Overall, the cost was $251. On Saturday September 14th I decided to pay a visit Monro on West Liberty Ave, Pittsburgh, Pa. I met Manager: Ray. I asked him explain to me what work was done to my Jeep in August. He stated rear brakes and rotors were replaced, and the Jeep was inspected and emissions test was done. I showed Ray the invoice from the other shop. I then pulled out the old pads that showed the misalignment of the shims. I then asked Ray how can we make this "right". Ray's comeback was " if I wouldn't have waited a month before coming back in". I let Ray know that I work from home and I rarely drive nowadays. No apology, no responsibility taken; not even a "I'm sorry for your inconvenience. Quite sad.... He said he filed a complaint with corporate. I will be calling them next week. Beware of this place!

I had a wonderful experience with Calfo's! -- Very transparent, low-prices, and super friendly and…read morepersonable. They completed the oil change within a day as promised. Just a heads up, this place is more like a drop-off. Although they have chairs for customers to sit, the environment isn't very conducive for a long relaxing wait. Otherwise, I highly recommend Calfo's for all your auto repairs and maintenance!

I park in an uncovered spot in Oakland for work every day. I couldn't get my moonroof closed this…read moremorning and in a panic called around to see if any shops could help me. Calfo's let me come over right away and had it fixed in 15 min. So nice and helpful and very very reasonable on the price. I will definitely use them again and appreciate their help!!!

Good honest mechanic who isn't looking to gauge. Makes sensible affordable recommendations and…read moredoes great work. Thankful I decided to start taking my cars here when we moved to the area. We plan on being customers for life.