I'm currently 7 months pregnant and had sore feet, so I tried this place for a 30-minute foot…read moremassage. I called ahead for the 30-minute foot massage and they were able to fit me in, which I appreciated.
Unfortunately, the experience wasn't great. The front desk lady was nice and was also my masseuse. She lie me down and started with my temples and shoulders instead of my feet which I thought was weird, but it was my first time there so I went along with it. The room was humid, the water temp was hot, and her massage technique felt rushed, fast massaging, and inconsistent. It started with loud talking back and forth between her and another masseuse, the phone kept ringing, and she even left the room mid-session to answer it.
Turned out she ended up giving me the 1hr body + foot massage, which I didn't request. When she realized the mistake, made me worried, and then told me there was nothing I could do and kept going. I was left concerned and uncomfortable for the next 30min.
I had specifically asked for a foot massage, but the pressure was focused on the tops of my feet, not the soles where I needed relief. When I told her "lighter", she acknowledged it but continued with the same pressure.
When the session ended, she left the room immediately without offering assistance. Being 7 months pregnant, I had to roll to my side, carefully sit up and slowly help myself off the high bed to grab and put on my socks and shoes, which was a bit disappointing.
At the end, I was charged for the full hour. When I didn't leave a tip, she asked why, and I told her the experience wasn't good and I wouldn't be returning.
On my long drive home in this heat and traffic, she texted me--after tracking down my number--to apologize and offered a $10 refund, but asked for my credit card info to do it and sent me 2 pictures. My phone dinged after another, she kept messaging, asking why I was dissatisfied.
This is the reason why I was dissatisfied.
Overall, I left more uncomfortable than when I arrived. The experience was unsettling, especially receiving anonymous texts afterward asking for my credit card information. I would not recommend this place, particularly for pregnant clients looking for safe, thoughtful care and focused relief.