I often hire town car service when I travel to different cities in the US. Seattle STS Town Car and…read moreLimo Service is definitely among the best I have ever experienced! I picked them because of their yelp rating, and it was spot on! We booked 3 different rides with them in September for our Alaska cruise out of Seattle. Communication was prompt and clear, all done through yelp message. Booking confirmations were sent immediately via email, and I had requested to add 20% tip. My friend and I were traveling from different part of the country, they tracked our flights and luckily we arrived pretty much around the same time. Roman, who ended up being our driver for all 3 rides, was in touch via text while we waited for luggage. Pick up was prompt, car was clean, everything is so smooth. On the last day at Port, pick up was just as easy and painless as the other two rides. So glad we have picked STS to handle all our transportation needs for this trip. I will definitely use STS service again whenever I find myself traveling to Seattle!

Are you looking for a comfortable and easy way to get from airport to downtown Seattle hotel? We…read morechose Seattle STS based on Yelp reviews and it was a good choice. Easy to book. Pick up curb side. They track your flight and are ready to pick you up as soon as you get your bags and exit to curb. Smooth ride. Nice, roomy, clean SUV.

Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

Updated review - as the service was actually completed now. My mom's flight was delayed but they…read morewere actively tracking her trip. She received amazing service and they were waiting for her right when she landed. She said the driver was very nice and the ride was great, will definitely use again!

We've been using Eli's services for over 5 years now! Simply put every aspect of his business is…read morefirst class all the way. Totally reliable on-time pick-up every time! Thanks Eli!

My driver was amazing and patient. My flight was very delayed yet he kept track of us and ended up…read moremeeting in the airport since the holiday traffic was wild that night. Clean car, easy access, and a polite friendly driver made for a good experience.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

They do not offer phone service any longer and I have sent two emails to their reservations email…read morewith no response. Hard to get new business if you don't respond to people. I have a multi day transportation need with special circumstances that require a longer explanation than what I can put in their online booking services. I will take my business elsewhere.

Absolute best car service in Seattle. Impeccable service, always on time, beautiful, modern fleet…read more Can't ask for anyone better.

Great experience! Amy's Limo Service is one of the only Limo services in the Seattle area that…read moredoesn't require a 4 hour minimum when booking a Limo! We got a stretch Hummer for an hour and half, at a very reasonable price. I was nervous about them not showing up, because of other reviews. So I kept in contact throughout the week and day of. Our driver T was super sweet, personable and professional. This was a very positive experience for my daughter's 15th birthday. I might have to do this every year now! Tips for booking a reservation: It seems that their website reservation request form and email is not a good way to get in touch with them. I recommend calling, you might have to call a few times to get through, but be persistent. Once a reservation is made, you should get an email confirmation right away. If you don't receive one, call back.

Asked for a quote weeks ago and no response. Called twice and went straight to voicemailread more

Not only was I kept informed about the car's whereabouts, then arrival, they gave me the drivers…read morecell # and I was able to let him know that we'd be there in a few minutes. The car was perfect - roomy and clean. The driver was an experienced and friendly guy. A pleasurable experience in all respects.

The driver arrived early to pick up Elders from Seattle Indian Health Board. The driver was…read morepatient, respectful, and friendly. A&A Limousine & Bus Services website booking process was smooth. simple and easy to use. The Administration's response time was timely, and excellent customer service. I would recommend A&A limousine services to family, friends, and others.

I can't say enough about the quality of service and integrity of the man behind it. Brent is one of…read morethe highest class of small business owners. I had left my purse in the back of the caddy and he not only called me back after I panicked but made a point of brining it all the way back to my home (several hours later), when I offered to litterly meet him ANYWHERE to pick it up. When I tried to offer a reward he refused. Brent will always be my first call whenever I need this type of service in the future.

Leery about leaving feedback here as reviewing other reviews in Google, the owner tends to get…read moredefensive and not show remorse or necessarily apologize. Not sure customer feedback is taken seriously. We have been regularly using another transportation company in Kitsap with personal door-to-door service. We thought we would give this business an opportunity. We booked and paid for a Cadillac Escalade for 2 with 4 large luggage pieces and 2 backpacks as we were headed out of the country for a few weeks. 15-minutes before pickup we received a call from the owner of the company telling us the Escalade was being repaired and a transit van was picking us up. At the time the driver was supposed to be at our doorstep, they called and told us they were running late because they had to fill up the vehicle with gas. They were 15 minutes late arriving. When we opened the front door to haul our own luggage out with barely any help, noticed it was a panel/passenger van that had the most unprofessional and ugly Space / Cosmic wrap around it. Definitely not the beginning we thought we paid for to start our luxury vacation. The driver nonstop talked the entire drive to the airport. I am not kidding when I say they barely stopped to take a breath. We got to hear a lot of personal life stories which certainly don't mind a personable experience, but it was definitely TMI. Then there was the jumping off the offramp to skirt ahead of slower traffic only to jump back on the on-ramp after the overpass, speeding with a near miss. We took our own luggage out of the van ourselves with the driver joking, with gratuity in hand, that they have learned to not rush to the luggage because most male customers would pull the luggage out themselves. Nice. A few weeks later, it was the night before our international flight home. We are nine hours ahead in London at our hotel, in bed, getting ready to sleep. We receive an E-MAIL (not text or call) from this company, office receptionist, that they are unable to pick us up the following day. We are literally overseas the night before our morning departure without a lot of time to find another service. The office clerk who emailed wanted to know if we wanted a refund or to leave a credit with Semperfi for future use?! They also indicated that they had "tried to find a driver" but were unsuccessful. If anyone has been stuck overseas in a different time zone, hours before their flight back home without a service to pick them up, they will understand the complete frustration and unprofessional service by this organization. At a very minimum Semper Fi, should've contracted with Uber to send us home from the airport. Stay away from this company, for us they were unprofessional, unreliable and did not deliver. Oh, one final concern is that the driver bad mouthed our other transportation service and gloated how great they were. Truthfully, and in the future, we would rather use Uber Black, or another personal chauffeur service. That night, when we thought we were stranded in London, we contacted our former transportation, chauffeur service, and without hesitation, they agreed to pick us up the following morning, thank goodness!

We always use ABE for our airport transportation, but this week for the first time, we utilized his…read moretown car service for a dinner reservation. What a great experience being picked up at our north Seattle home, and driven to a restaurant in West Seattle during the busy World Cup time. We arrived all relaxed to meet our friends and for the return trip home, there were no worries about driving after enjoying drinks with dinner. As an added bonus, Abe planned ahead by bringing a step stool, making it a snap for me to get in and out of his comfy Chevy Suburban. Thanks Abe! We look forward to using this in-town service again!

These guys were great. On time, helpful and courteous. Unfortunately we had some crossed wires…read morewith two flights arriving and them needing to wait a bit but they were very professional and solved the problem quickly. I appreciated that because it's not just when things go right but how they pivot when things go wrong (on our side).