I moved to the local area back in 2006. I have used Jay's Certified Auto for every car repair since…read morethen. My last visit was March 2018. There is nothing Jay's can't do. I have trusted Jay with everything from engine overhauls to simple brake jobs. If the work takes time it's because Jay's is a popular shop and they do it right. You can trust Jay's 100%

Was going there till i got lied to My son was with me and he…read moreknew the part wasn't damaged. He mentioned it and the guy looked at my son then at the ground like showing someone there broke it off. Can't trust that.

Dave did us a solid. My wife drove to work and reported car incidents. First, she got stuck…read morepulling into a parking lot (she got herself unstuck because she's a crack winter driver) and, second, car was now vibrating at speeds over 50. Hmm. I suspected a broken belt on one of her tires. Found this shop on Yelp and picked it because it was right across the street from my wife's work, had good ratings and installs tires sent to them from the Tire Rack. I had new tires picked out when Lacey called to say, after having the car less than an hour, Dave called her back to report she had frozen snow in three wheel wells. He removed the wheels, cleaned it all out and charged only $28. Isn't that the right way to do business? I can't wait to meet him. Thanks Dave! We'll be back! We're back! 40k service and state inspection. Done to perfection. Thank you!

Great place, people are nice, work is always done well and at a fair price. I go there for all the…read morecar troubles!

I came in the other day (June 2020) to buy a used car. Ended up not finding anything that worked…read morefor me, but the process and people were great. Of the car dealers I've spoken with in the past week, Exit5 is the one I'd most want to do business with.

I had used Exit 5 previously with no error, until I needed my parking brake fixed. I took my…read morevehicle in for service and they told me it needed 4k in repairs, and that the warranty would cover 3k. Days after its in the shop, they call me and tell me THEY broke a bolt and that they cannot finish the work until I paid for the new part myself. They then OFFERED to put back in the BROKEN part if I did not want to pay for the new part that was "covered under warranty". Awful Customer Service, Corey the "Part Owner" shows no sympathy nor intellectual thinking. AWFUL business and a terrible way to retain customers.

Couldn't choose no stars or I would have…read more I was having brake issues, so I posted on a neighborhood page in FB to see if anyone could recommend a local garage that was reasonable (the dealer wanted $1000). I got several recommendations, but I also got a message from a guy who seemed sympathetic and said that $1000 was way too much. He told me he had a garage and could do the work right away. That should have been a sign. I talked to him on the phone, and we talked details of the job. Bottom line was that it would be between $200 and $300 if I didn't need rotors. I wasn't feeling any vibration, it was just rubbing, so I figured I wouldn't need rotors. He was reasonable on the prices he quoted for pads, so I figured he'd be reasonable if I needed rotors too. When his mechanic looked at the brakes, he said I only needed 2 rotors. Good news. I figured it would be another $150 for the rotors. When the job was finished, I was presented with a bill for almost $700. The owner wasn't there, so I had to pay to leave. I contacted him to let him know that I wasn't happy. He said that I must have misunderstood the prices he quoted. I pointed out that if he had replaced all the rotors (like the dealer was going to do) and used OEM parts (like the dealer was going to do) his bill would have been over $1000, which he had originally agreed was way too much. Meanwhile, I had to have new tires installed and the tire company had to replace all of the lug nuts on my car (at a cost of $200) because the mechanic who did the brakes had not put the lug nuts back on properly. You need to use a torque wrench, which the owner said was used. (I was sitting outside the garage while the work was being done and the mechanic was using a regular impact gun.) He also said that the lug nut problem was caused by the tire company not knowing how to remove them properly. After a couple of conversations with the owner, it was obvious he wasn't going to accept any responsibility for any of the issues he and his mechanic caused. He offered me a free oil change. No way will I trust this garage to do any work on my car!

Shad W has a screw loose. And he left my drain plug loose after a simple oil changeread more

Excellent Service !!! He put strut in my van as soon as part came in was done in a few hours !…read moreWon't be losing his number for sure !!!

I can't thank Wens enough! He has been a God send and is the best mechanic hands down! I had a flat…read moreand needed my tire plugged and donut replaced. He came to my home on time within the window provided. I was able to keep working and not interrupt my day to have to bring my car into the shop. Most importantly, he trust worthy! Quality work is important to him and I appreciate that the most. There has been times before where he told me I didn't need work done that previous shops had tried to pressure me to get done. His prices are super reasonable as well considering he comes to you! Being a single mom I'm glad I have Wens to help me keep my car on the road.

I think that you would be hard pressed to find an auto repair shop run as honestly and effectively…read moreas Gil's Garage. I have had my fair share of negative experiences with a variety of mechanics and I can confidently say that the employees at Gil's make it a point to do honest, high-quality work. While many auto body repair shops operate on a flat-rate system, paying their technicians only when there is work to be done, Gil's pays their employees a salary regardless of whether or not they find anything wrong with your vehicle. This ensures that they do not unnecessarily look for work to perform. I dropped my car off to have a wheel bearing replaced, as well as rear shocks and a new set of tires. The work was completed promptly and at a fair price. I did have a minor incident when I picked up the car and I was able to work with the owner, Paul, to resolve the issue. I do not have enough good things to say about Paul. He is a value driven man that recognizes the importance of building a relationship with his customers. When my car needed additional work beyond what we had discussed originally, he was willing to defray part of the costs of the repair because he and I both felt that it was an issue that should have been detected initially. In all of my years of owning a vehicle I have never had an auto repair shop take that stance, regardless of whether or not they were at fault.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

The only guys I trust around, these people have never let me down. I've been servicing my vehicles…read moreat McKay for years, and I wouldn't think to go anywhere else. I recommended them to so many people who have also had very positive experiences. When you find a mechanic like this, consider yourself very lucky in life.

This shop will take your money without completing work. Had my spark plugs "changed" back in…read moreNovember. Fast forward to the day before New Year's EVE and I break down in Boston on the interstate, car shaking violently out of control. Took it to a different shop and they told me there was NO WAY they were changed, they were clearly old. Called McKay's back and the best they could offer was to maybe refund the parts. Told them there was no way I was driving back to Boston for garbage spark plugs and they refused to help me since. They did not touch my car while they had it, I even picked it up in the exact same parking spot that I left it in. AVOID THIS BUSINESS AT ALL COSTS. They will 100% steal your money if you are going in just for maintenance. I will be filing a charge back with my bank.

I had my vehicle towed in without an appointment. They were able to get me back on the road ahead…read moreof schedule and stated within the quoted price. Everyone was friendly and helpful , from the front desk to the advisor. Technician did a great job... fixed right the first time. I recommend them as a great place to do business with.

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.