This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

Went back a second time and noticed that they topped off all the fluids including the hybrid…read morecoolant. They also can clean and oil my KN air filter for a $20 charge. Very nice and very fast and efficient. They even have freshly baked cookies.

They were very nice and eventhough they didn't have the filter they changed my oil anyway.read more

I was heading to my usual place for an oil change and a few other things, but they were packed, so…read moreI kept driving east and ended up at Take 5 Oil Change. I got in immediately. The staff were really welcoming, walked me through my options in a way that actually made sense, and they worked fast. The cost wasn't too bad and I'm glad I ended up here. The only downside was they couldn't actually change my oil because my regular shop had done something to the oil plug and Take 5 would've risked damaging it if they tried. They were honest about it, showed me what they were talking about, and didn't push anything unnecessary. I had them do everything else, then went back to my usual place for the actual oil change. Not their fault, just annoying.

Personally think it's a little pricey compared to competitors. They did do 25% off for military…read more The nice part is it's just drive through service. You don't have to leave your car at all. Which kind of makes it a bit slow too. Because they do the others bays all together before getting to you. Staff were friendly and helpful. I got an oil change only.

I took my girl's 2012 Hyundai Sonata Hybrid in for AC service and was treated so well! The service…read morewas VERY quick and I was very satisfied with the result. Communication was top-notch and quick as well. The tech and manager walked me through every step of the process and were very transparent with the pricing, which was also very good. They were willing to work with me on my other vehicles with AC issues, one with an issue diagnosed by another well-known shop in the area that turned out to be false. 5 stars, would give more if I could and I'm not normally one to leave reviews. I was thoroughly impressed and will bring my business to this shop in the future, I just selfishly hope they don't get too busy to handle my cars.

I took my truck for an easy fix, but after 6 months of waiting and replacing useless parts, I gave…read morethe truck to them to cover costs and after a couple days, I see it for sale and running without a problem.

I needed a high mileage synthetic oil change, but I asked them to check the front suspension as…read morewell because there were some noises going on while driving. The oil change was fairly quick since there was only one person in the lobby around 10:40 AM on a Thursday. Synthetic oil change was more expensive, but they seem to be around the same rate as other shops around them. They also said the suspension was fine. Nothing to be concerned about. -Full Service Synthetic $86.99 -Full Synthetic 5W20 5.9 gal $11.66 -High Performance Oil Filter $3 They also have a checklist that they provide as well while checking your oil. I'll leave a picture attached. There was a jokester at the service desk that was hilarious and made me feel at ease immediately. I appreciate people like that. Only been here once, but I will be back.

Oil change? Come here…read more Don't wanna be pressured into the sleazy salesman thing with the up charges/up selling? Come here Support local businesses? Come here Need a lawnmower/gun/bike/suitcase? Come here (across the parking lot) Five stars all day right off 35 in WVC

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

So I requested an estimate on a 2009 Lexus RX350 that I recently purchased. This auto needed the…read morelower control arms replaced due to wear and tear. I had originally been quoted $3,000 from a Toyota Dealer (which was pretty steep) so I asked Yelp for help and as always they came through!!! Kasyn was on time to our appointment and was very knowledgeable with Toyotas/Lexuses so he got right to work!! He was quick, efficient, and way under budget. All together this project should have run me at least 1,000 anywhere else, but Kasyn only charged me $250 plus I purchased the parts for $160 so from being quoted $3,000 to $1,500 to only spending $410 with Kasyn, you can imagine how happy I was. I would highly recommend him! And will be using him in the near future!!

Great service will be contacting him again for any mechanical needs great guy and easy to talk too!…read moreMade everything simple and came to me for the service thanks again!

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues

The best service!! He was super quick on diagnosing what was wrong and helped get my boyfriend's…read morecar fixed so fast! Definitely gonna recommend Jake to everyone!

Came in for an oil change- only one other car present. Have been here over an hour. Have never…read morespent so long waiting for a simple oil change and there's no end in sight. This is a horrible location, very loud, noisy and slow as molasses.

Jackson did a great job! Car's running smoother. Polite, efficient, reasonably priced. Thanks!read more