Trusted them with my vehicle to get a wheel alignment after installing brand new tires, they recommended to replace faulty parts on my vehicle to make it DRIVE SAFETY, which I agreed to, and THEY ordered the parts to make my vehicle safe on the road, little did I know what was coming, they only ordered and replaced expensive and labour intensive parts, to only make more money.
At the end of fall when I came to change my few month old summer tires ,and put the winter tires on, my back two tires are worn unevenly bald on one side.
When I went back to them to ask why my tires are worn unevenly after an alignment, I was told that they only replaced the important parts the keep my car driving safely on the road, not some $10 seized bolt that they noticed and left on without replacing. After telling me they replaced all the parts to keep my car safe on the road and not having a tire fly off. I proceeded to explain to JAY the owners son that a tire falling going 100KMH is just as bad as a tire blowing up going at that same speed. He just couldn't understand, why would someone pay to do a alignment for just there front tires and not the back, because that's what I got with my alignment.
He then tried to SCAM me again by telling me now we need to replace the whole lower control arm which is $170 each, when before it was just the$10 bolt they didn't replace to do the back alignment, and told me if my car was brought in June the could have done something about it, but the service was done on may 25, this is foolish how many times have you done this.
As a business owner I don't know how you can scam people in such a way putting them at risk driving their vehicle's every day, as a business you should be shamed of your yourselves.
I'm not here to play some type of victim, but least they could have done was own up to your own mistake. Please don't fall for the same fake reviews and learn from my mistake taking my vehicle to alignment king auto service read more