I found her - the best dentist in Boston!! Dr. Rebecca and her team have shown me nothing but kindness, expertise, and professionalism. Invisalign treatments have been running super smoothly, and I am satisfied to see the results so far. I couldn't recommend her more to any of my friends/family in the Boston area! read more

TLDR: They botched a "minor" filling. Then they ignored my many emails and calls for a month while an infection spread in my tooth, which led to massive necrosis and the worst pain I have experienced. $1,000 and 3 months later, my tooth is still healing and I'm still in pain. They turned my 2016 into a never-ending nightmare. I've been with Dr. Paglia for a long time, since 2009. My Invisalign experience was ok. It didn't correct all of my problems, but I was fine with it. At the end of 2015, Dr. Paglia said I had a tiny cavity on one of my front tooth that she wants to fill. It apparently wasn't even visible to the eye, and she said she saw it on the x-ray (my endodontist later wondered if there was a cavity there at all). Little did I know that letting her fill this cavity would lead me to spend much of 2016 in pain and over $1,000 in expenses. I got the cavity filled on 1/8/2016. The tooth was sensitive for a few days, as expected. But then, a week after the procedure, it started to hurt like a toothache. I knew this wasn't how fillings were suppose to feel afterwards. After all, this was a "minor" filling, right? On 1/19/2016, I emailed the office telling them about the continued pain and inquiring whether I could schedule an appointment for them to look at it. My email went ignored. Meanwhile, the tooth pain steadily increased in duration and severity. I called the office on 1/27, 1/28, and 1/29. I left voice mails on 1/27 and 1/28. On 1/29, their voicemail was actually full! I called many times that day, but no one picked up. I sent yet another email on 1/29. By this point I was suffering from bouts of mind-numbing pain that came and went several times a day. As I later found out, an infection had been slowly spreading in the pulp of the tooth. The pain was my nerves signaling that they were dying. While Align Dental was busy ignoring all my calls and emails, the bacteria they introduced were busy multiplying and turning the insides of that tooth into bacterial soup. Eventually, on the night of 1/31, the nerves and blood vessels necrosed. Necrosis, which I've learned about in text books but never had the pleasure of experiencing until now, happens very quickly--it's basically a chain reaction where your cells die in violent explosions and cause their neighboring cells to do the same. As the cells exploded, massive pressure built up in the tooth, and I experienced The Worst Pain of My Life. I spent the entire night delirious with pain, which spread from that one tooth all the way up my head and down to my lower jaw. I managed to call my university's emergency services, but there was nothing they could do but direct me to the dental emergency services the following day. I'm also allergic to pain medication. The only thing I could do was stuff my mouth full of ice, for 14 hours. My husband was extremely distressed and close to tears because of how much pain I was in. When dental emergency opened, the dentist there took one look at me and directed me to get an emergency root canal. The endodontist said that if treatment occurred even a few days earlier, necrosis would not have occurred. He pulled out the sad, putrid remains of what was left of the insides of my once perfectly healthy tooth, and had to leave a gaping hole there for a week because so much pressure had built up. Hilariously, Vanessa finally decided to email back *after* I had the emergency root canal. Her entire message was, "Hi Joy, we will have to take a look. That kind of filling shouldn't be causing you such great pain." No actual scheduled appointment. No apology. After I told her I had to have a root canal done, she was surprised that it was the tooth they filled, and offered "Im so sorry you had trouble with that tooth." No admission that they messed up, and no explanation for why I was ignored for an entire month. Today, this tooth is still healing. My new dentist mentioned that for really bad cases such as mine, the tooth might never heal, and I might still need future operations. Align Dental's mistake cost me over a thousand dollars, immense pain and emotional distress. Failed fillings are a leading cause for root canals, and you want to get them done with a professional who knows what they're doing, and actually cares about the wellbeing of their patients. read more

While visiting the dentist is rarely a great experience, Dr. Rebecca Paglia the team at Align dental are the best you will find! They do cleanings and checkups with the newest technology that make it as painless as possible. In addition, Dr. Rebecca makes Invisalign simple and easy. The results have been fantastic! All in all, she is the best dentist I could have ever hoped for!!! read more

SOOO... I haven't actually gotten treatment hear... YET. But I am. I found Dr. Paglia on Yelp and I went for a consultation. Vanessa sat with me and discussed from A to Z what this experience would be like, asked me what my expectations were, and made sure I understood 100% how the process would go. She was kind and warm and extremely well versed. She made me feel so comfortable. Then I met Dr. Paglia. Also the kindest sweetest woman. She brought to my attention a concern she had with my gums. Although she agreed I would be a great candidate for Invisalign and was excited to work with me, she was concerned that the Invisalign could have a negative effect on my gum health. She advised me to get it checked out by a Perio before we moved forward. Now, I've had Invisalign consultations with THREE other doctors. Not one of them ever mentioned this to me. Not one of them cared to. Dr. Paglia is truly a considerate, kind woman who has her PATIENT'S best interest at heart. Had she never mentioned this to me, I may have just gone forward with no idea that this was an issue. But with these guys, it's not about the money- I'm not just another patient. I'm a person that they care about. I can't tell you how much I appreciate that. I have a consultation with a Perio next week and so long as he says we're good to go, I'm moving forward with the treatment. I can't thank Dr. Paglia and Vanessa enough for the experience. I am looking forward to seeing them more! read more

This will be our second Invisalign treatment in the family! Align Dental provides such great service, the staff is so inviting and friendly. The office is small and cozy. Our Invisalign coordinator, Vanessa is the best!!! Always makes conversation and isn't like the typical dentist where they just ask you about your teeth. The cost for your Invisalign treatment is definitely less than at other places (after doing my research). Highly recommend this team to anyone! read more

Small little office in an old building. The Invisalign "procedure" was awesome. For anyone who has questions or is unwary about it, it went great for me. It is really nice to be able to eat/chew/drink whatever you want during treatment, plus the pain is very minimal for me. Only time will tell if my teeth hold up from my short treatment. Vanessa and her team always did a great job explaining everything in detail the whole step of the way. Couldn't have gone smoother, and my smile looks great. read more

I hope anyone who reads this takes my review seriously. I have had dental problems since I started braces at 16 now 10 years later I can say that Allign Dental is by far the most friendly, cordial and efficient orthodontic and dental practice that I have ever been with, my orthodontic hell has passed. With my straight perfect teeth I will scream from the roof tops that if their is any dentist that you should use it's this dental practice- I consider them my friends as well as a much needed service- oh and btw (get ready for this) I miss seeing my dentist and her team- yup I just said that- THANK YOU LADIES FOR EVERYTHING. My teeth look radiant! read more

I debated getting Invisalign for a while and I'm so glad I did it through Align dental. Rebecca and all of her staff were so friendly and helpful throughout the process. I'm very happy with the results and would gladly recommend them to anyone looking to get Invisalign. read more

Dr. Rebecca and her team took great care of me during the 1.5 years it took me to complete my Invisalign treatment. From the beginning, they were friendly, professional, caring and best of all affordable. They helped remedy all sorts of things that happen during treatment - from getting a whole new set of aligners printed after I had to get last-minute dental work, to fixing imperfections with extra trays at the end. I looked forward to visiting the office every time and was always impressed with Dr. Rebecca's knowledge about Invisalign and orthodontics, while her and her assistants made the experience as enjoyable as possible. I couldn't recommend Align Dental enough, you guys were the best and I'm so satisfied with how my teeth look over a year later! read more

I really don't believe you could have a better dental experience anywhere other than Align Dental. I went for invisilign and the entire staff (specifically Vanessa and Dr. Paglia) have been overwhelmingly professional and caring. They went above and beyond for me and I can truly see that they take pride in what they do. I highly recommend them to anyone looking for dental work of any kind. Other than that it's a great setting right in the heart of Boston and they continuously are easy to work with as far as scheduling your appointments. Go there and you will not be disappointed! read more

I got Invisalign with Dr. Paglia and the results were amazing. Even when I had doubts or questions, she explained everything that was going on and made me feel good. Invisalign was one of the best decisions I've made and the experience was great thanks to an awesome dentist. read more

I just finished 13 months of Invisalign and couldn't be happier. Dr. Paglia and her staff are very kind and professional. Office visits were always pleasant and scheduling appointments was easy. If you're considering Invisalign, I highly recommend going to Align Dental. read more

Never had a problem here. Staff are always super friendly, and they make sure you walk away satisfied.

If you're looking for an Invisalign practitioner look no further than Dr. Rebecca Paglia and Align Dental. I researched several offices in the Boston area and none made me feel as comfortable as Align Dental did. Their price for my treatment was also less then other practitioners. While other offices have flashy flat screen TV's in the waiting rooms and an army of assistants, Align Dental practices lean methodologies from a charming Back Bay brownstone office resulting in a more cost effective and pleasant patient experience. Once you shop around, it will be clear that Align Dental is the place to go for your Invisalign treatment. Dr. Paglia takes a personal interest in your treatment and isn't satisfied until each tooth is perfect, no matter how long it takes or how many refinements are required. If you're reading this and you don't have perfectly straight teeth, don't wait another day to contact Align Dental. You will be happy you did and even happier with the results! read more

I love my new smile thanks to Dr. Rebecca Paglia. She is the best!

Dr. Rebecca and her staff are wonderful! I started invisalign about a year ago and I couldn't be happier with the final result. Dr. Rebecca made the process simple and painless and the pricing she offers is much less expensive than other practitioners in town. If you're considering invisalign, go to Align Dental. It's the best money I've ever spent! read more

I had thought about getting Invisalign for a very long time. I investigated and researched and ultimately made the choice to go with Dr. Rebecca Palia. It was definitely the best decision I had made. I cannot say enough wonderful things about Dr. Rebecca and her practice. She is kind, empathetic, knowledgeable and talented. She always made me feel my concerns or questions were her priority and she worked diligently to get me the results we both wanted. She took into consideration what I wanted to get out of my treatment and she did not stop until I got to where I was happy! She knew what was important to me and made sure to get my teeth looking exactly the way I wanted them. I am a bit of a perfectionist and I wanted my teeth to be perfect or very close to it. Dr. Rebecca wanted me to be happy and would not end treatment until I was happy. If you are thinking about getting Invisalign, I highly recommend Dr. Rebecca. I know several different people who have done Invisalign with other doctors and I can honestly say I was surprised at their results as they were subpar. Dr. Rebecca holds the bar high! I get many compliments on my teeth and I am just so happy with my smile. Thank you, Dr. Rebecca, this is something I dreamed of my whole life! read more

After reading previous reviews, I was eager to start Invisalign treatment with Align Dental. Unfortunately, after calling several times, leaving two voicemails and sending an email, I still haven't received a response. I find their office to be extremely unprofessional and will definitely be pursuing treatment elsewhere. read more

Dr Paglia started my Invisalign treatment a year ago. Before I made the investment in the treatment, she walked me through all of the pros and cons of the treatment. She made sure I understood the commitment and the potential issues that could arise if I wasn't diligent in wearing my trays and cleaning properly. Although my teeth were not straight, I wasn't bothered enough by them to get real braces in my 30s. She made sure I was fully aware of the commitment. Throughout the whole process, I have found Dr. Paglia to be both professional and friendly. When I wasn't as diligent with my Invisalign treatment (forgetting to wear my trays) as I should be, she was very honest about how it may slow the process. Even though I still have 6 months left until I am finally done with the treatment, I am very impressed with the level of care Dr. Paglia provides. I was very surprised with the negative reviews on yelp as I have been very impressed throughout numerous visits. read more