Love this place! Just walked out of there with a few items. The gal there was so awesome - she was…read moreattentive enough to offer diff sizes and help whenever I needed, and otherwise was just kind and hung out while I took my usual loooong time browsing and trying things on. I walked out with a few things that I LOVE. this is totally a super cute chic little boutique that I recommend!!

Absolute worst customer service I've ever had to deal with I purchased several items spent a lot of…read moremoney and within less than 24 hours the ankle bracelet that I purchase had broken so I went to the store at the beginning of the day immediately with my receipt to do a simple exchange since it was less than 24 hours and it was the same cashier and no one would help me out I got turned away I got told that the manager would call me back never emailed me never called back I ruined a day of vacation having to deal with this issue and rudeness. The employees literally said that they can't make any decisions or else they'll get fired I think that's absolutely pathetic. Why hire employees if you can't trust them to make logical decisions to keep clientele. I'll never shop here again. The owner/manager finally wrote back to place fault me and say they will do me a favor by repairing the item and mailing it to me free of charge. Being sold a faulty piece should be exchanged and is a reasonable request especially within 24 hrs of being sold... the ankle bracelet broke in a place I couldn't break and my ankles are not at all big ... picture included of ankle bracelet. I'll be dropping it off in the morning. I will be following up on this review to give everyone an update how long it takes etc to get back. Customer service is how you keep business & gather more. This experience has been absurd.

I have never walked into a store and felt such negative energy from the people working. I've lived…read morein the grove for 3 years and have always been interested by this store. Finally walked in today and will never go back. Terrible terrible customer service and every one of my questions was answered with the nastiest tone. I never write bad reviews but these people need to know how nasty they were.

Love the showroom- Marilyn, Rosanna, Nicole and all the ladies that work there are amazing. Im a…read moresurgeon with a very busy schedule and also not a size xs- they are always welcoming and will send me items they think i will like. Excellent curated collection of gorgeous items with ladies who wont sell u something that doesn't look amazing. Appreciate having a place like this in my backyard.

Amazing cute boutique store right in Coconut Groove! Lovely staff and very helpful in selecting…read morecustom pieces. Handmade quality made pieces that you can't find anywhere else from jackets, bags, pants, dresses, jewelry, and more! They have selections for both Men & Women. Prices vary but for the clothing they make and the outstanding quality I think it's worth the price tag. I will definitely be back for more cute outfits ^.^

I pass by the shop on my afternoon walks and I have to say the shop is quite nice…read more I got a t-shirt last weekend. One of the staff members, Gwen was so nice. She treated me my family. With how fast pace everything is it feel rare to receive that type of treatment. I'm definitely going to come back after the experience.

We stopped by here this afternoon to see what this store had to offer. It's located right in the…read moreheart of the Grove across from Cocowalk.. It is a beautifully decorated store in pinks, pastels and lots of lovely floral pieces. I felt like I was in London again attending an English Tea party with royalty members. Be prepared for high end prices. They are currently having a year end sale. They have beautiful VIctorian style dresses and jackets as well as home accessories. Their signature PINK collection was very charming. The staff were friendly and helpful. We didn't find anything that worked for us but maybe next time. Parking is difficult to find because of the popularity of Coconut Grove so please have some patience.

Yikes!! This is one of the prettiest stores in South Florida, but the attitudes of the employees is…read morenot so appealing. They sure like to stare. That is about it because no one offered to help me. Or even said hello. I walked around and looked at the clothes. They are so feminine which is nice to see. I have heard of this place online and sis nit even realize they had an actual store. I wax intrigued. Anyway, I felt a lot of staring and just felt awkward. It distracted me from actually seeing if I wanted to try on anything. This store is definitely worth going into. At least to look at all the pretty clothes.

Beautiful store ! Necessary stop for every women any age & owner Danielle is the loveliest and so…read morehelpful! I'll be back

Friendly Staff good variety of jewelry and clothing. I was looking for a gift for my lil cousin and…read morethe owner came out to patiently assisted me in selecting the perfect gift. Thank you Danielle

I highly don't recommend shopping here. The guy that runs the place is very rude and yells at you…read more I just looked at a pricetag from the back of the mannequin and he throws me out yelling and screaming at me. I litterly apologized for doing it and he continue to yell at me. This is NOT how you treat a customer. No harm was done at all to anything. All he had to do is ask me nicely not to too look at the tag on the clothing of the mannequin. Very stupid man. He lost a sale, actually he lost many sells with me. I would have been an excellent client for him. He needs training on how to approach people. Can't imagine what he is like as a boss.

Truly terrible customer service. Honestly don't think I've ever been treated so rudely at a store…read more I was trying to return a skirt that ripped the same day that I purchased it- I wasn't doing yoga or dancing or doing jumping jacks.. just standing up when it ripped. The immediate response from the attendee was "it's not my fault" and then continued to berate me with "I can't believe you snipped the tag", "this is so dirty", etc. while I was quickly looking for something to swap for store credit to get the f&%# out of there. Please save yourself the headache and don't shop here.

Always a wonderful place to go no matter where it's located.Currently it's in the process of moving…read moreover to Calle Ocho which is actually near my house so that's great!

Love this shop. Great cotton clothes at good prices. I love the variety and fun earrings.read more

Excellent! Efficient. Clean. Professional and a great experience from start to finish. Jose, the…read moremanager was helping out his team (which was great to see) and displayed a great example of leadership. I got a really good deal on a suitcase that I was looking for and he even shared with me up coming deals that are happening soon. I loved the information, selections and overall experience. 5/5 experience for sure!

Located on the 2nd floor of the Miracle Marketplace building, Nordstrom Rack Coral Gables has a…read morelarge floor space filled with various fashions and clothes. Initially opened as a clearance area for the original Nordstrom in Seattle in 1973, it then opened as a standalone store in 1983. My wife and I have been to quite a few, and found it to be a good place to buy department store quality (i.e. not clothes specifically made for an outlet) for reduced prices. This location had the one thing we look for: a large clearance area for both women and men, and this store fit that bill well. It has free wi-fi, which was appreciated. It didn't seem too busy while browsing throughout the store, but then realized how high the throughput was when having to wait in a very long line. They had all registers going, and the line moved surprisingly quickly. We were just window shopping, but I ended up buying some Nike briefs that were double clearanced, making it well over 50% off.

hace años que compro online, ya que me mido en mi casa y si no me gusta lo devuelvo.. jamas eh…read moretenido problemas hasta mi ultima compra, que fui a devolver dos artículos , a Brickell city center y me hicieron dejar las devoluciones por las cajas automáticas, y como no sabia como hacerlo un empleado me ayudo. Para mi sorpresa solo me devolvieron una de las dos prendas y se quedaron con un vestido de $80 que dicen q no estaba en la caja...hice el reclamo por telefono y no hay forma de que me demuestren q esto es asi....ME ROBARON , y me contestan q no hay nada que hacer.....un desastre la atención al cliente....

Zara at the Brickel downtown Miami location is a pretty large store with a lot of items to choose…read morefrom. The store was busy and packed with a ton of people. So busy that the fittings room lines were a little insane. The staff was saying that if you download the Zara app you can actually make somewhat a reservation for the fitting room. Overall picked up some items for the summer ahead and honestly I guess you need to spend some time in here if you don't know your size and fit.

I'm pretty disappointed in my experience with rowan. Background, I have a lot of piercings, around…read more14 before this appointment. I went in for a walk in and had some piercings in mind but wasn't 100% sure and wanted to work with a piercer for final say. The front desk lady was super nice, I was wanting a contra conch placement and asked her about it as I know Rowen only offers limited piercing options. She told me the placement I wanted could be done and would be considered a flat. I was stoked and decided jewelry and placement, and for my other ear I decided a helix, that would kinda be tucked away with a dangly chain. When it was time for my appointment my piercer was pretty hostile as I kindly explained what I was looking. She had never heard of a contra conch and she said we couldn't do the placement I wanted because it wouldn't heal, even though the contra conch is a pretty routine piercing at piercing shops. I asked her to move inwards and she got frustrated asking me again where so I responded medial but she refused to move the original placement or kindly explain why. For my helix on the other side I wasn't exactly informed that it was going to be basically a vertical helix and that's also something I would have changed because I feel like it limits a lot of jewelry options. Finally, the piercer failed to bring up downsizing until I had to ask, well after my appointment, after my friend had gotten her piercing. I understand the whole licensed nurses thing that rowan has going on but I feel like it's far safer to go to a reputable and educated piercer as they are far more knowledgeable about all piercings not only the select like 8 that rowan offers. Save your money, don't fall for the marketing and go to a reputable piercer!

Back in February my friend and I went to get our second earlobe holes pierced. We opted for the…read more"gold" earrings that were pricier so they'll heal better. As the nurse was in the process of piercing us, she let us know that what was gold is actually only the little ball, NOT the earring post. I mean at that point we already committed so we said okay I guess and hoped for the best. Kind of crazy that they charge so much for "gold" earrings ($78 each) when it's not even gold in the most important part. (219 total dollars spent here) Fast forward 3 months, and these piercings DO NOT heal for both me and my friend. Neither ear. And yes, we clean them twice a day with sterile fluid everyday. I went to a different piercing place last year to pierce my helix (that's cartilage, not even lobe like this time) and it healed 100x faster and correctly. Because they use quality earrings! I finally gave up and ordered actual gold earrings from Etsy ($50 each earring fully gold). Not worth the money at all here unfortunately. Disappointed!