This is a review written by my 10 year old:…read more Ok so I have wanted to get my ears pierced for YEARS literally since I was 3 or 4 and I'm 10 now. So my mom looked up good places to go to that has professionals and found Rowan and omg it's so good!!!! So lemme tell you about this amazing place!! Ok so first the girls or boys who piece your ear are licensed nurses and they're so caring and kind I can't believe we found this place. Second thing is they tell you what to do after like how long it takes to heal and stuff but my favorite part is the spray- so they give you this little bottle and it's a cleanser it really helps your fresh piercing feel better. We love that they're so kind and clean for sure another thing we love is how they explain everything we need to do to take care of my ears it's such a nice place I even tell girls who wanna get they're ears pierced about Rowan! Another thing I forgot to mention is they give you a little bag and it has the spray and a little booklet about the aftercare and it explains so much! Anyways I really do recommend this place. /10 recommend!!!!!

I'm pretty disappointed in my experience with rowan. Background, I have a lot of piercings, around…read more14 before this appointment. I went in for a walk in and had some piercings in mind but wasn't 100% sure and wanted to work with a piercer for final say. The front desk lady was super nice, I was wanting a contra conch placement and asked her about it as I know Rowen only offers limited piercing options. She told me the placement I wanted could be done and would be considered a flat. I was stoked and decided jewelry and placement, and for my other ear I decided a helix, that would kinda be tucked away with a dangly chain. When it was time for my appointment my piercer was pretty hostile as I kindly explained what I was looking. She had never heard of a contra conch and she said we couldn't do the placement I wanted because it wouldn't heal, even though the contra conch is a pretty routine piercing at piercing shops. I asked her to move inwards and she got frustrated asking me again where so I responded medial but she refused to move the original placement or kindly explain why. For my helix on the other side I wasn't exactly informed that it was going to be basically a vertical helix and that's also something I would have changed because I feel like it limits a lot of jewelry options. Finally, the piercer failed to bring up downsizing until I had to ask, well after my appointment, after my friend had gotten her piercing. I understand the whole licensed nurses thing that rowan has going on but I feel like it's far safer to go to a reputable and educated piercer as they are far more knowledgeable about all piercings not only the select like 8 that rowan offers. Save your money, don't fall for the marketing and go to a reputable piercer!

Love this place! Just walked out of there with a few items. The gal there was so awesome - she was…read moreattentive enough to offer diff sizes and help whenever I needed, and otherwise was just kind and hung out while I took my usual loooong time browsing and trying things on. I walked out with a few things that I LOVE. this is totally a super cute chic little boutique that I recommend!!

Absolute worst customer service I've ever had to deal with I purchased several items spent a lot of…read moremoney and within less than 24 hours the ankle bracelet that I purchase had broken so I went to the store at the beginning of the day immediately with my receipt to do a simple exchange since it was less than 24 hours and it was the same cashier and no one would help me out I got turned away I got told that the manager would call me back never emailed me never called back I ruined a day of vacation having to deal with this issue and rudeness. The employees literally said that they can't make any decisions or else they'll get fired I think that's absolutely pathetic. Why hire employees if you can't trust them to make logical decisions to keep clientele. I'll never shop here again. The owner/manager finally wrote back to place fault me and say they will do me a favor by repairing the item and mailing it to me free of charge. Being sold a faulty piece should be exchanged and is a reasonable request especially within 24 hrs of being sold... the ankle bracelet broke in a place I couldn't break and my ankles are not at all big ... picture included of ankle bracelet. I'll be dropping it off in the morning. I will be following up on this review to give everyone an update how long it takes etc to get back. Customer service is how you keep business & gather more. This experience has been absurd.

Brilliant Earth was the best experience in searching for a conscience ring that was ethical,…read moresustainable, and traceable. I love the mission of Brilliant Earth where they do not compromise between quality and conscience. We worked with Nyeshia to find the perfect ring and she showed us many options. She was patient, extremely knowledgeable, had an amazing sense of humor, and really cared about my satisfaction with the ring. I've never experienced this high quality of customer service. She was accessible to us via email and phone. She answered all of our anxious questions, and made sure that our ring was arriving faster. On the day of picking up the ring we were beyond satisfied. It was more beautiful than I expected. Thank you to Nyeshia for caring so much about this special moment for us. I will forever be grateful to her warm heart and friendship that she offered us. Nyeshia is the best!!!! I recommend going to her for a wonderful experience and perfect ring.

I worked closely with Hailey Castro in finding the perfect engagement ring for my now fiance. I…read morewant to give her a big shout as she truly made the experience easy and wonderful. So super thankful that she was there to help guide us in the whole process as we came with little to no experience in ring shopping. Also she went above and beyond for us, by making up a mock up of the full ring with the diamond and setting and that made it that much easier to move forward with the purchase.

Just discovered this little gem recently. It used to be a with shop but now they moved the surf…read moreshop the back and you have different local vendors in the front. You can find cute hand-made jewelry, clothes, plants, and more. There's also a little café. Check it out when you're in the area.

A one stop shop for all things Miami! Perfect place to buy souvenirs and unique gifts that are…read morehandmade and curated by Miami businesses. The most beautiful art from recognized and emerging Miami-area artists. They house four different businesses including Coconut Grove's iconic, Maya Hatcha and Catch-A-Wave businesses and have two new shops to the Grove, Kreative Gardens and Kcüll Shop.

This review is for my shopping experience at Agua Bendita on the afternoon of October 12, 2023. I…read moreforgot the name of the woman (since its been a couple of months!) who was helping us but I want to give her a shout out for going above and beyond during my time at the shop. I was there for probably around 2 hours total - as Agua Bendita has a huge selection of swim suits. The collection is such that you can easily mix and match tops/bottoms from the same collection for a new look. Also, I like that they apply a new sticker to bottoms for every time you try a new suit on - rather than other stores who leave the same sticker on for every person who tries it on (ick!). It feels super sanitary and clean. The woman helping us really took her time to help me find the right suit for me - she was so patient and kind and helpful. What I also loved was that she was incredibly honest as well - she didn't just try to push any and all suits on me. While I tried them on she would either nod her approval or shake her head with disapproval - and WE NEED THAT. I love that she believes in the quality of the bathing suits so much that she wouldnt willingly send a customer out in a suit unless its an actual 10/10 look. At the end of the 2 hours and maybe 100+ suit combination laters, I came out with two swim suits that compliment my body type a LOT. My fiance was there shopping with us and learned that even tho a suit may look a certain way on a model online - the way it actually looks on diff women's bodies is totally different! He was SO happy with the two suits I left with. I really appreciate the white glove experience that this woman offered me - I was really allowed to take all the time I needed to try on (or re-try on) different swim suits to see what I felt the most confident in and I really value that experience. For sure, the suits are a bit on the expensive side but you can tell the quality is top tier. The beading/detailing is sewn on by hand and I know that I will keep my swim suits for a long time. Anyway, I really really wish I got her name while shopping because I think about her all the time and how this was probably the best customer experience I've ever had in a retail setting (even better than going engagement ring shopping!) So - for corporate reading this - please find the woman staffed on Oct 12, 2023 at the Coconut Grove Miami location because she deserves a raise and a bonus. Not many folks working retail would go to this level to make a customer feel special.

From the owner: Handcrafted Swimwear by Colombian Artisans.read more

This is a gorgeous new store that has recently opened in Coconut Grove. The clothes are gorgeous…read more However, to be noted the prices are steep.

Great merchandise, and the young woman that was working today was extremely pleasant. However, the…read moreolder woman could not have been more rude. When I told her I was looking for a type of Chanel bag (satin, for evening), and I rejected the one she suggested (too tiny) she INSISTED I was wrong. When I told her it wouldn't fit a telephone, she grabbed my phone from my hand and put it up to the purse, it was almost half the size of the phone. She obviously wasn't happy and while hastily putting away the bag she said "well you have to have money in order to know about these things" ("hay que tener dinero para saber de estas cosas"). When I tried to better describe what I was looking for she just walked away from me. I didn't want to waste the energy to get offended today but it was unpleasant to say the least. I hope she figures out whatever it is that makes her so miserable because there is nothing "fashionista" about being rude to your customers. Anyway, they have a great selection of designer shoes. Here are some of the ones I loved today.

my Armani $950 dress never entered sales racks, but was declared "sold" after expiration date for…read more $20 after texting me for 9 days that dress is lost and can not be returned . They covered up an obvious theft.

Amazing shop of an interior designer that believes in sustainable design…read more We walked in quite by accident and am not sure if this shop is called the Polished Coconut or Abaco for the historic building Alicia brought back to life. Restored to perfection with ceiling laid bare ro witness the fabulous woodwork, no doubt done in the 1930s by the Korean labour prevalent at that time, to perfection. A bevy of treasures, a trove of perfections. Pricey but that's the price is fair trade.

Was here Yesterday Sunday this morning tried on the pants and noticed threads were loose, went to…read moremirror and looked like my zipper was down but wasn't. tried to return same day and she owner wouldn't exchange and told me I was like everyone else. seriously. poor quality pants for 200 usd. poor service. never going back here again. save your money in the grove.

The clothes here are of mediocre quality. Bad customer…read moreservice from the owner of the store. Don't spend your money here, I'd recommend not shopping in the grove anyway. But mens warehouse on miracle mile is great.

Very cool store. Exactly what we wanted for some classic Miami tourism. They have a vast selection…read moreof guayaberas and hats. I was even able to get one for my young son. Staff is professional and attentive without being overbearing. The guayaberas are a solid value. We'll be back.

My wife and I came here looking for a Havana shirt for myself. We walked 8 blocks and it was very…read morehumid, so when I got there I was pretty sweaty. They had very many styles and once I picked one she offered me to try it on. I let her know that I was sweating so she went and got me some paper towels and told me to take my time to cool down. After that I found one that I liked. Ladies there were very nice and attentive. Will be back next time I'm in the area.