This review is solely based on MY experience as a first time customer to Lotus Couture. Lotus came…read morehighly recommended from a friend who is a frequent shopper and who has never had a bad experience so I decided to give it a shot in preparation for a trip to Las Vegas in 2 weeks. I saw the Mikael sequin dress online but wanted to try it on before purchasing so I called the store yesterday (Friday) to see if they had it. The girl I spoke to over the phone was so nice and so accommodating. She took down my information and told me the dress was available in my size and in both colors as advertised online and that they would hold it for me to try on in store. I asked her where the store was located and she indicated that it was off of Kendall Drive and SW 137th Ave, next to Dandy Bear. I asked her about the stores business hours and what would be the best time to pass by, and she told me they were open till 8 PM and that I should go by today (Saturday) because the dress wouldn't be ready till today (again, Saturday). I specifically asked about the best time because Lotus Couture is located right up the street from my house so I could have come to try it on YESTERDAY but she insisted it wouldn't be ready till TODAY. When I arrived to the store (literally less than 30 minutes ago - I just left) the girl at the counter told me they'd sold the dress yesterday and they didn't have any left! I am so upset about this complete disregard and lack of customer service. I would have bought the dress yesterday had the girl over the phone told me it was available, but she told me it wouldn't be because they had to pull it from storage and it wouldn't be available till today! I can't believe that I was stood up like this, what a TERRIBLE first impression. I had my heart set on trying on this dress and purchasing it for my trip to Vegas. Thanks for nothing Lotus Couture!

I discovered this store the week of New Years as a refferal from a friend in desperate need of a…read moredress. They had amazing options. So AGHmazing I walked out with 3 dresses instead and returned a week later to purchase 3 more. This is a rarity for me since I'm such a picky shopper. The store is kept clean. The owner is young, sweet and very helpful. She even gave me a discount for my birthday dress purchase. I am in complete aghhhh. Price point is PERFCTION and the quality of clothes is A+++. I am so happy I found you. You have a forever loyal client in me. It's a hidden gem.

I had a deeply disappointing experience with Genavieve. I commissioned a custom dress for a very…read moreimportant wedding and was very clear about my expectations, timeline, and the level of quality I was paying for. I met with Genavieve in person to ensure that measurements were taken correctly and that there would be no misunderstandings in my expectations. Unfortunately, after multiple delays which she claimed was related to shipping delays from her manufacturer what I received at the fitting was far from what was promised -- the dress looked cheap-(dollar store rhinestones glued on a fluffy mess of uneven tulle), rushed, and bore little resemblance to what we had discussed. It was not wearable and so bad that she acknowledged it was not what I had ordered and I was assured it was a mistake and that it would be corrected in time. However, after multiple delays and broken promises, I was told -- just four days before the event -- that the dress could not be delivered at all. This left me completely without an outfit for the wedding. What's most frustrating is not just the poor quality, but the lack of accountability and professionalism. When I told her I would be traveling an hour with two little kids to come to her store and asked her if the dress was ready for the fitting she delayed multiple times then had the nerve to tell me yes when she knew it was not salvageable. She even told me it was beautiful but wouldn't send a picture when I requested multiple times. If I had been told earlier that the dress wouldn't be ready, I could have made other arrangements. Instead, I was strung along and left scrambling at the last minute. I would not recommend this service or doing business with any of her brands to anyone looking for reliability, quality, or basic professionalism. Proceed with caution.

This woman is a complete scam. I ordered a wedding dress, desperate in need for help. She did not…read moresend me the dress I ordered. refused to refund me, and said I could use store credit. I found another dress, she could not save the one from her site, so she had one made in Columbia in two days, which was supposed to be a $900 dress.. also came in and not the dress I ordered, and she refuses to refund me what so ever- and is getting reported to the BBB.

This place is such a gem. You find things that other department stores and boutiques don't have…read more The owner is THE NICEST woman, too. They'll special order things for you, too. Really fun, colorful clothing in a variety of sizes.

My favorite place to shop when I have an event or to simply spoil myself. Everyone is always so…read morewilling to help and find you the perfect outfit!

Whenever I see a francesca's shop, I go in as I love their clothes, and cute accessories. They…read moreseem to always have some sort of sale on, which is nice. The clothes are all showcased by colour which makes things easy to find. They always have nice jewellery and cutsy little gift products too. This particular store is located in The Falls in Pinecrest.

I love every Francesca's store and this one was great too. With an amazing variety of products,…read moredresses, shorts, skirts, blouses...so elegant and soft. Prices are good for what they offer and they also hade a great sale. The service was outstanding, the young lady that helped me was nice and after wrapping so beautifully my dress, she came and gave it to me.

Love my designer shoes that I bought from Swap! They are so perfect! The staff is very friendly!read more

I have been consigning since they opened their doors. Emily and Elizabeth are phenomenal in their…read moreroles and make consigning extremely easy and automated! super convenient location with high traffic and very effective social media promotions. very happy

Great items and great service! Love all the quality designer…read morebrands and there's plenty to choose from.

High quality goods in perfect condition. I found two great items at terrific, fair prices. The…read morestaff is extremely helpful. Highly recommend.

Ladies, prepare yourself...for a shopping experience! You will be pampered by the staff, clothed…read morein gorgeous styles and colors that create a new style for YOU! During my first trip, I tried on many exquisite pieces...and left with four. Every time I wear them, I feel pretty and others comment on them! If you're not in Miami, shop online!

From the owner: Clothing store with unique fashions, specializing in quality and fashionable clothing, accessories…read more featuring Julian Chang Collection and selected designers all over the world,

DONT EVER GO HERE, Like honestly worst quince experience, she doesn't know anything honestly. And…read moreshe started doing photoshoots, honestly it's not worth the price. Just get your iPhone and take some free pics Bc this lady didn't do crap, and when I went to go pick up my album, (mind you the experience was already crap) SHE GAVE IT TO ME IN A USB ONCE SHE TOLD ME SHE'll GIVE IT TO ME IN AN ACTUAL ALBUM! Honestly never again people, I should've read my reviews on the place, well hopefully this helps you! And BECAREFUL ON WHAT SHE TELLS YOU!

From the owner: We have dresses for all occasions Quinceanera, Prom, Weddings, Bridesmaid, Homecoming, Mother of…read morethe Bride. Come and enjoy our personalize service, call us for an appointment today, we will be more than please to help you find the perfect dress!

Saturday night I was in a hurry to buy a gift so headed to the Falls Mall and the Macy's anchor…read morestore in that location. While shopping found my way to the second floor to the new Macy's Backstage area and was able to get a pretty good discount, after all this is going to be a gift. I had never heard of Macy's Backsage and the girl that rang up my purchase said "Macy's Backstage, it's an "off-price" (aka discount) concept that sells clothes, housewares, shoes, cosmetics, and other goods at discount prices." Being that Macy's at the Fall's Mall always looks like it's two clicks from going out of business, it seems they are doing the right thing in trying to find or redefine themselves in the South Miami are. Service was excellent and price was good!

Super chic. Trendy. Stylish and have something for all personality types . Clothing stands out but…read morenot over doing it