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    Resale Concierge

    5.0 (4 reviews)
    Closed 12:00 pm - 6:00 PM

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    8 months ago

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    PRIVATE LABEL STYLES

    PRIVATE LABEL STYLES

    (12 reviews)

    I had a deeply disappointing experience with Genavieve. I commissioned a custom dress for a very…read moreimportant wedding and was very clear about my expectations, timeline, and the level of quality I was paying for. I met with Genavieve in person to ensure that measurements were taken correctly and that there would be no misunderstandings in my expectations. Unfortunately, after multiple delays which she claimed was related to shipping delays from her manufacturer what I received at the fitting was far from what was promised -- the dress looked cheap-(dollar store rhinestones glued on a fluffy mess of uneven tulle), rushed, and bore little resemblance to what we had discussed. It was not wearable and so bad that she acknowledged it was not what I had ordered and I was assured it was a mistake and that it would be corrected in time. However, after multiple delays and broken promises, I was told -- just four days before the event -- that the dress could not be delivered at all. This left me completely without an outfit for the wedding. What's most frustrating is not just the poor quality, but the lack of accountability and professionalism. When I told her I would be traveling an hour with two little kids to come to her store and asked her if the dress was ready for the fitting she delayed multiple times then had the nerve to tell me yes when she knew it was not salvageable. She even told me it was beautiful but wouldn't send a picture when I requested multiple times. If I had been told earlier that the dress wouldn't be ready, I could have made other arrangements. Instead, I was strung along and left scrambling at the last minute. I would not recommend this service or doing business with any of her brands to anyone looking for reliability, quality, or basic professionalism. Proceed with caution.

    This woman is a complete scam. I ordered a wedding dress, desperate in need for help. She did not…read moresend me the dress I ordered. refused to refund me, and said I could use store credit. I found another dress, she could not save the one from her site, so she had one made in Columbia in two days, which was supposed to be a $900 dress.. also came in and not the dress I ordered, and she refuses to refund me what so ever- and is getting reported to the BBB.

    OHM Boutique - #ohmboutique

    OHM Boutique

    (54 reviews)

    $$$

    Very cute little boutique. I thought it was going to be bigger but they are super nice and you find…read moredifferent clothes. They have an online store that has more merchandise. You can order online and pick up at the store or they would send it to your house . Returns are online for store credit or exchange . I would go back there ! Their instragram page is super cute !

    I found this boutique a few years ago and even worked with them at one point as I was in the same…read moreline of business. However my last transaction is my last. First, I am a clothing manufacturer that produces overseas. I bought some items from them and had a problem with the last piece. It did not fit and it was not cut to size -- meaning to a size chart. The closure on the piece was on the garment. I was told if I sent it back but it was deemed damaged they would give back the shipping. guess what they got the piece back and told me it was a true fitm yes for a barbie and it was my fault about the closure on the back . I was lucky to get a refund. I recommended their boutique to a friend who became a customer. I know if there is a response it will be that they said I could send it back over two weeks with my friend. I did not know when I would see her and spent one hour at a post office paying to send it back. I told Meagan the manager, who said you should come try clothes on instead of ordering online. I live two hours away and that's why I ordered it online. My friend who is local came to pick it up. I told her based on my experience I would not be shopping there anymore and nor would my friend. She said she did not care that was my choice and to have a good day. Then you wonder why small businesses suffer. I will take my business else where and let all my friends know -- I have more than one not to shop there. I am sure they have plenty of customers so losing a few really doesn't matter. Thank you for your great service. hence the name OHm boutique........peace out

    Resale Concierge - womenscloth - Updated May 2026

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