Always a wonderful place to go no matter where it's located.Currently it's in the process of moving…read moreover to Calle Ocho which is actually near my house so that's great!

Love this shop. Great cotton clothes at good prices. I love the variety and fun earrings.read more

I got my baby girls ears pierced a couple months ago by nurse Zayna. She was 8 months at the time…read more She was so kind and gentle. It was so much better than what I had anticipated. Highly recommend!

Back in February my friend and I went to get our second earlobe holes pierced. We opted for the…read more"gold" earrings that were pricier so they'll heal better. As the nurse was in the process of piercing us, she let us know that what was gold is actually only the little ball, NOT the earring post. I mean at that point we already committed so we said okay I guess and hoped for the best. Kind of crazy that they charge so much for "gold" earrings ($78 each) when it's not even gold in the most important part. (219 total dollars spent here) Fast forward 3 months, and these piercings DO NOT heal for both me and my friend. Neither ear. And yes, we clean them twice a day with sterile fluid everyday. I went to a different piercing place last year to pierce my helix (that's cartilage, not even lobe like this time) and it healed 100x faster and correctly. Because they use quality earrings! I finally gave up and ordered actual gold earrings from Etsy ($50 each earring fully gold). Not worth the money at all here unfortunately. Disappointed!

Love this place! Just walked out of there with a few items. The gal there was so awesome - she was…read moreattentive enough to offer diff sizes and help whenever I needed, and otherwise was just kind and hung out while I took my usual loooong time browsing and trying things on. I walked out with a few things that I LOVE. this is totally a super cute chic little boutique that I recommend!!

Absolute worst customer service I've ever had to deal with I purchased several items spent a lot of…read moremoney and within less than 24 hours the ankle bracelet that I purchase had broken so I went to the store at the beginning of the day immediately with my receipt to do a simple exchange since it was less than 24 hours and it was the same cashier and no one would help me out I got turned away I got told that the manager would call me back never emailed me never called back I ruined a day of vacation having to deal with this issue and rudeness. The employees literally said that they can't make any decisions or else they'll get fired I think that's absolutely pathetic. Why hire employees if you can't trust them to make logical decisions to keep clientele. I'll never shop here again. The owner/manager finally wrote back to place fault me and say they will do me a favor by repairing the item and mailing it to me free of charge. Being sold a faulty piece should be exchanged and is a reasonable request especially within 24 hrs of being sold... the ankle bracelet broke in a place I couldn't break and my ankles are not at all big ... picture included of ankle bracelet. I'll be dropping it off in the morning. I will be following up on this review to give everyone an update how long it takes etc to get back. Customer service is how you keep business & gather more. This experience has been absurd.

Brilliant Earth was the best experience in searching for a conscience ring that was ethical,…read moresustainable, and traceable. I love the mission of Brilliant Earth where they do not compromise between quality and conscience. We worked with Nyeshia to find the perfect ring and she showed us many options. She was patient, extremely knowledgeable, had an amazing sense of humor, and really cared about my satisfaction with the ring. I've never experienced this high quality of customer service. She was accessible to us via email and phone. She answered all of our anxious questions, and made sure that our ring was arriving faster. On the day of picking up the ring we were beyond satisfied. It was more beautiful than I expected. Thank you to Nyeshia for caring so much about this special moment for us. I will forever be grateful to her warm heart and friendship that she offered us. Nyeshia is the best!!!! I recommend going to her for a wonderful experience and perfect ring.

The service I received from Gerald Nelson was extremely off putting. I had already done my research…read moreand my husband and I were ready to purchase a new engagement ring for our 10 year anniversary that day. However, we were not able to acquire an appt for the day we were both available so we walked into the Miami location without an appt. The initial greeting was more of an interrogation and the whole experience felt extremely condescending. I was blasted with a series of terse questions in a tone that made us feel like he was annoyed with us from the start. I explained that I was looking for a whole new engagement ring setting upgrade. When he asked me: "Do you know what you want?" I told him I was interested in the Aimee setting and he attempts to correct me and says, "You mean Amelie?" in a tone implying what I wanted didn't exist or I had the name wrong. I reiterated that the setting I wanted WAS Aimee. Why would you correct a customer in that manner especially if you haven't confirmed that setting that the customer mentioned existed? The tone was so condescending that even my husband thought I got the name wrong. We were finally shown a few examples and ended up placing an order for a stone and setting with the standard 50% deposit. When the ring was ready, I made a 45 minute appt bc I was looking to purchase a wedding band to go with my new engagement ring. My husband and I were standing next to each other when an anther associate called for Gerald to attend to us. Gerald came out and walked directly towards us and greeted my husband with a hand shake and continued to address him only. It was obvious that he didn't remember us, which is fine, but not once did he acknowledge me, let alone shake my hand. My husband told him we were there to pick up an order since that was on the top of his mind. Gerald corrects him stating that "this was an appt for a wedding band." That's when I interjected and said I was looking to purchase a wedding band too. He brought out my engagement ring and it was not even cleaned. I asked if he could clean it before I try it on and when he went to go clean it, he said out loud to his coworker, "I'm going to the back. Watch this. They haven't paid yet." By that point the only thing of value on the counter was a free gift valued at $1000 that came with the ring purchase. We had already paid $4000+ deposit for the engagement ring he was taking to the back to clean. Did he think we were going to run off with the free gift and forfeit the deposit AND the ring? We understand the general security concern but there are more polite ways of signaling your coworker to watch the items that don't make your customers look like they're going to snatch-and-run. In contrast to our previous visits, we picked up my wedding band today and the service provided by Gabriel was kind, friendly, and personable. He and his colleague greeted us with a smile and with none of the condescending tone we experienced previously. During our short appointment Gabriel even noticed my husband's camera and they struck up a conversation about photography. When I asked if he could clean the ring I picked up previously, he never told his colleague to watch anything "because we hadn't paid." He just mentioned to her that he was going to the back. While we were waiting, we even noticed the other associate greet a group of customers that walked in without an appointment in a much more warm and welcoming tone than we experienced with Gerald. Instead of the terse questioning, she welcomed them and asked: "May I ask if you had an appointment?" When they said no, she simply asked if the group was all together and proceeded to help them, offer them water, etc. If I ever have to deal with Gerald again, I would never want to purchase anything from Brilliant Earth as customer service is the most important part of any purchase. Otherwise, I would highly recommend Brilliant Earth for ethical diamond purchase and would have given them 5 stars.

Just discovered this little gem recently. It used to be a with shop but now they moved the surf…read moreshop the back and you have different local vendors in the front. You can find cute hand-made jewelry, clothes, plants, and more. There's also a little café. Check it out when you're in the area.

A one stop shop for all things Miami! Perfect place to buy souvenirs and unique gifts that are…read morehandmade and curated by Miami businesses. The most beautiful art from recognized and emerging Miami-area artists. They house four different businesses including Coconut Grove's iconic, Maya Hatcha and Catch-A-Wave businesses and have two new shops to the Grove, Kreative Gardens and Kcüll Shop.

This review is for my shopping experience at Agua Bendita on the afternoon of October 12, 2023. I…read moreforgot the name of the woman (since its been a couple of months!) who was helping us but I want to give her a shout out for going above and beyond during my time at the shop. I was there for probably around 2 hours total - as Agua Bendita has a huge selection of swim suits. The collection is such that you can easily mix and match tops/bottoms from the same collection for a new look. Also, I like that they apply a new sticker to bottoms for every time you try a new suit on - rather than other stores who leave the same sticker on for every person who tries it on (ick!). It feels super sanitary and clean. The woman helping us really took her time to help me find the right suit for me - she was so patient and kind and helpful. What I also loved was that she was incredibly honest as well - she didn't just try to push any and all suits on me. While I tried them on she would either nod her approval or shake her head with disapproval - and WE NEED THAT. I love that she believes in the quality of the bathing suits so much that she wouldnt willingly send a customer out in a suit unless its an actual 10/10 look. At the end of the 2 hours and maybe 100+ suit combination laters, I came out with two swim suits that compliment my body type a LOT. My fiance was there shopping with us and learned that even tho a suit may look a certain way on a model online - the way it actually looks on diff women's bodies is totally different! He was SO happy with the two suits I left with. I really appreciate the white glove experience that this woman offered me - I was really allowed to take all the time I needed to try on (or re-try on) different swim suits to see what I felt the most confident in and I really value that experience. For sure, the suits are a bit on the expensive side but you can tell the quality is top tier. The beading/detailing is sewn on by hand and I know that I will keep my swim suits for a long time. Anyway, I really really wish I got her name while shopping because I think about her all the time and how this was probably the best customer experience I've ever had in a retail setting (even better than going engagement ring shopping!) So - for corporate reading this - please find the woman staffed on Oct 12, 2023 at the Coconut Grove Miami location because she deserves a raise and a bonus. Not many folks working retail would go to this level to make a customer feel special.

From the owner: Handcrafted Swimwear by Colombian Artisans.read more

This is a gorgeous new store that has recently opened in Coconut Grove. The clothes are gorgeous…read more However, to be noted the prices are steep.

Great merchandise, and the young woman that was working today was extremely pleasant. However, the…read moreolder woman could not have been more rude. When I told her I was looking for a type of Chanel bag (satin, for evening), and I rejected the one she suggested (too tiny) she INSISTED I was wrong. When I told her it wouldn't fit a telephone, she grabbed my phone from my hand and put it up to the purse, it was almost half the size of the phone. She obviously wasn't happy and while hastily putting away the bag she said "well you have to have money in order to know about these things" ("hay que tener dinero para saber de estas cosas"). When I tried to better describe what I was looking for she just walked away from me. I didn't want to waste the energy to get offended today but it was unpleasant to say the least. I hope she figures out whatever it is that makes her so miserable because there is nothing "fashionista" about being rude to your customers. Anyway, they have a great selection of designer shoes. Here are some of the ones I loved today.

be careful in making your purchases. I was sold a Johanna ortiz set for 450.00 and the top was a…read moresize 8 and the skirt was a 0. i attempted several times to speak with the owner to rectify the mistake and no response. In my opinion you should not sell it as a set if the sizes are not the same but as individual pieces. I felt that they took advantage of me as I was in a rush to purchase a gift for a dear friend.

Amazing shop of an interior designer that believes in sustainable design…read more We walked in quite by accident and am not sure if this shop is called the Polished Coconut or Abaco for the historic building Alicia brought back to life. Restored to perfection with ceiling laid bare ro witness the fabulous woodwork, no doubt done in the 1930s by the Korean labour prevalent at that time, to perfection. A bevy of treasures, a trove of perfections. Pricey but that's the price is fair trade.

Was here Yesterday Sunday this morning tried on the pants and noticed threads were loose, went to…read moremirror and looked like my zipper was down but wasn't. tried to return same day and she owner wouldn't exchange and told me I was like everyone else. seriously. poor quality pants for 200 usd. poor service. never going back here again. save your money in the grove.

The clothes here are of mediocre quality. Bad customer…read moreservice from the owner of the store. Don't spend your money here, I'd recommend not shopping in the grove anyway. But mens warehouse on miracle mile is great.