Great 1st Experience. Was able to get in to the the doctor the very next day after calling! Went…read moreto Laguna Woods location - easy to find, plenty of parking, welcoming staff (thanks Annie). Quick annual physical and 2 referrals - in and out in 1/2 hour. Can't remember the last time a Dr. visit was so easy! Super chill Dr. too and very easy to talk to. Thanks!

Fantastic doctor! Dr. Geula is very personable and knowledgeable. He's patient and a great…read morelistener. He's good at discussing your options, and values your input to get to a mutually agreeable decision about your healthcare. I highly recommend Dr. Geula!

On the good side, Dr. Siu is personable and has good bedside manner. My problems with him were…read morethese: He gives your diagnosis with long stories leading to the diagnosis punchline, which can be interesting, but when you've brought a list of problems you're having, you might get to 2-3 of them. I'm not in great shape so I really need to go over everything in the short time that's allotted. I wrecked my shoulder pushing a 125 pound Casper box bed up a staircase. Dr. Siu didn't feel like I needed it checked, and instead told me a story about how he and his friends play competitive tennis every Christmas. 4 minutes into it he got to the punchline: They were all getting old and all had tennis elbow, which is what I now have. "Take 2 Tylenol before bed every night, cause that's all you can do." During this time, he sent me to a therapy place he (and they) swore were in my network. They had me doing all kinds of improvised nonsense without an MRI or a confirmation of what was wrong first, and of course made things worse. Went 3 times, knew it was a bad idea, quit going, then a $632 bill arrived because no matter what Dr. Siu or they said, they weren't in our network and just wanted the business. After a year of horrible pain and not being able to lift my hand higher than my shoulder, my wife scheduled an MRI. I have two 1 inch rotator cuff tears and I've needed surgery since the day I told Dr. Siu. I could almost let that slide, but near the end of 2023, I felt my job was in jeopardy, and I told his office that it'd be hard to get down there in the day for a routine checkup. They countered with, "The doctor says he's not refilling your prescriptions until you see him." I take like 16 pills every day, including heart and diabetes drugs (4 Metformin daily) that ran out of refills Nov-Dec. I told this to my new (as of 1/1) doctor who started by meekly defending the holding of my meds hostage: "Well, a doctor really shouldn't give you meds without at least meeting you." "I saw him multiple times!" "Oh! Well then, never mind..!" I won't even mention how a shirt of mine got ruined (blood) when his young staff hacked off skin tags with a dull Bic razor for an EKG ;-) Anyway, that's my novel. Probably a great doctor, but best to see him if you're already in good health.

When my mother became a resident at a board and care facility in Mission Viejo, he became her…read morephysician. All his visits were done virtually via video calls. On the positive side, he is very responsive to phone calls and did call back promptly whenever I had questions and he did spend time to discuss things. I was honestly surprised by how quickly and consistently he would get back to me. On the negative side, he was grossly overconfident in his video-call diagnosis skills and erred on the side of over-treatment even when stated family and patient goals were to be palliative. My mom had all the tell-tale signs of middle-stage dementia. He gave her a diagnosis of "mild cognitive impairment." My mom could not remember the thread of a conversation for more than 20-30 seconds. Still "mild cognitive impairment." At some point, our family discussed tweaking one of my mom's meds to help her mood. He adjusted the medication dosage up. Shortly thereafter, my mom was not able to physically get out of bed. Dr. Siu said we needn't worry. This was a known side effect of having dosed too high. We would just reduce the dose and there would be no long-term effect. It took nearly two weeks before my mom was able to get out of bed. That means she was close to paralyzed in bed for two weeks in her mid 70s. This led to the loss of almost all her remaining muscle mass. I raised this as a possible major issue. He said it was nothing to worry about. Let's be clear that muscle loss is a MAJOR issue if you expect to be able to move without assistance. The loss of muscle means you are no longer able to balance your body and prevent falling and hurting yourself. So at the end of this episode, my mom could barely walk more than a few feet on her own. He did not seem to weigh the risk of being bed-ridden and total muscle atrophy against whatever benefit a tweak in medication would make. Had we known this was a risk, our decision process would've been much different. As my mom's dementia and physical condition worsened (since she now had ZERO muscle and she was having concerning shudders, shakes, and mini seizures), we asked him about evaluating her for hospice. On the basis of a video call in which she displayed "flat affect", he told us that maybe her "flat affect," lack of balance and shudders and shakes were the result of potential Parkinson's and maybe we should take her to a specialist to see if we could get her on some kind of Parkinson's treatment. My mom did not have flat affect in person. But placed in front of a phone for a video call with someone she did not actually recognize, yes flat affect could be a thing. But when I raised this with him, Dr. Siu would not consider that family and caretaker observations might be more accurate than his video call assessment. He pushed for seeking out a specialist to investigate possible Parkinson's. I pointedly asked, "are these symptoms not ALSO a part of dementia? Does it not make more sense that dementia is the larger issue here?" He downplayed this and said "If it were my mom, I'd take her to get treatment. It could help. Couldn't possibly hurt to try to treat it." When we started with him, we were very clear that my mom's wishes and our family wishes were to err on the side of LESS treatment and less invasive medical care to reduce any possible unnecessary suffering. I then listed the ways in which taking someone with obviously bad dementia out of their comfort zone for a dizzying array of appointments, tests, and overall confusion might NOT be worth it and could be actively harmful. All this would be an enormous drain of time and energy, particularly if all the issues are more likely explained by dementia. This would be subjecting a fragile person with incontinence issues to torturous explorations for the hope of what exactly? I pushed for hospice evaluation. At this point she was already having notable trouble eating (though he could not see that through video eval). He said hospice would be unlikely to admit her because her dementia was not far along, but he would make the referral. He made extra effort to point out that once on hospice, we would close the door on any parkinson's treatment/eval. We got hospice evaluations done. Within a month she was admitted to hospice. She died of dementia within two months. I do not expect doctors to get every answer right. No human can or will get every answer right. But his overconfidence in his own assessment, dismissiveness of caretaker and family observations and preferences, and bias to over-treat at end of life was not at all comforting in an already difficult time.

Just a quick shout out to a couple of wonderful technicians Dakota…read moreand Marwa who performed their testing on me without any pain or discomfort. Anytime you have any questions or concerns you become apprehensive especially when it comes to testing. These young ladies did a marvelous job of keeping me calm, without a hitch and unscathed I survived! I received 5 Star Care and all the apprehension behind me it's a great day to be vertical! A Giant Thank You, plus all the Staff I came in contact with for job well done! Don R.

SCKE - Worst Medical Experience - 0/10*…read more My wife and I had a terrible experience at this facility. We were given a 4:00 PM appointment by the doctor herself, yet were made to wait over an hour with no explanation or apology. We were never seen by the doctor, She refused to review recent bloodwork from Hoag ER and instead sent us for new labs unnecessarily, wasting our time and money. This isn't the first issue. A few months ago, this same office ran a thyroid test on my wife and sent us to Hoag ER. Hoag re-ran the test and told us the results from SCKE were completely inaccurate. Two major errors affecting the same patient is unacceptable. Patients deserve respect, accurate testing, and doctors who value their time. We experienced none of that here. I would give minus 0 stars if I could. Do not recommend this facility to anyone. Shahidkarim

i've been a long time patient of Dr. Maziar Zamani & like many of his patients, after he left his…read morelast location, it's been difficult to find where he moved to. His last group he was with has refused to give his patients his new contact information. I found his new location yesterday and actually made an appointment. I just wanted to share this with all of you still searching for him. He's in the black building behind his old office, and the address is 24022 Calle Dr La Plata, Suite 405, Laguna Hills, CA 92653. New Phone: (949)404-5647 So happy to be able to share this with all of you! What a fabulous doctor he is and he has openings right now, probably cause nobody can find him. Cheers!

He's the best! He found a tumor that turned out to be a cancer that my oncologist says is never…read morefound until it's too late and six years later I'm still here and doing great.

Dr. Henry Leung has been nothing but sweet, caring, kind, and he listens. I am so comfortable…read morespeaking about health issues with him. I highlight recommend him if you're looking for a new primary. The office staff is so sweet everytime. I have no complaints. Thank you!

would not recommend AV Family Medicine & Urgent Care or Dr. Henry Leung based on my experience. If…read moreyou go to an urgent care because you may have a broken bone, you expect timely communication and follow-up. my finger broke on a Wednesday Sep 9 and came here for a visit. No one called me to inform me of my X-ray results. I spent almost an entire week going without knowing that my finger was actually broken badly. Severe pain made me follow up with the X ray office and I found out they informed dr Henry days ago but he didn't even bother to read the report and call me. During that week, I called the office multiple times trying to get an answer. I was repeatedly put on hold for over 20 min, told the staff was on a lunch or break, or told someone would get back to me--but I did not receive the follow-up I was waiting for. Eventually, I had to drive all the way from Newport Beach to Laguna Hills today and physically return to the office just to get an answer about my X-ray. Even after arriving, I had to wait another 20 min again before finally speaking with the doctor. when an X-ray shows a fracture, I believe notifying the patient promptly should be a priority. Finding out almost a week later that I had been walking around and using my hand with a broken finger was extremely upsetting. Based on my personal experience, this did not feel like "urgent care." The lack of communication and follow-up was unacceptable to me, and I would not return or recommend this office to others who need timely urgent medical care.

Best doctor ever! He was my physician for at least 20 years. The only doctor I've ever had that…read morespent the time with me to thoroughly understand my medical issues and catch up on medical history. Very kind man. Unfortunate for me that he retired. I hope he's enjoying life! Optum took over Saddleback Medical Group, and in typical bad operating fashion, Optum didn't even inform me of this. Found out when I needed medical attention.

Dr. Huseby has been my caring physician for decades. I received the unexpected call that he will no…read morelonger be that. I suspect Optum is the problem. In trying to reach him 1 week before his "retirement" I am told by the answering service that he is already gone. Suspicious! Any help to contact him would be appreciated!

I truly love Dr. Sheidayi. prior to seeing hin, I had seem many doctors/specialist…read more HE WAS THE FIRST TO DIAGNOSE ME WITH DIABETES - even though my labs we high, the GP at the time kept saying I was borderline, but I also had a large angry score on my let ankle that was there for more than 10 years and was now down to the bone. It was black, purple, and blue and the ankle was swollen when I arrive at Dr, Sheidayi. He took the time and went over many labs I have from various specialist over several years since. I also have Lupus, Sygrogen Syndrome, Rheumathoid Arthritis, High Blood Pressure, and High Cholesterol. My liver and kideny numbers were also high = ATS and ALT. Immediately he started me on Farxiga/Diapagliflozin and adjusted many of my other meds I was on. He started referring me to ALL new specilaist. I got a new Rheumatologist, Cardiologist, Gastroentrologist, Pulmanologist, Hemotologist, Nephrologist, etc. He actually calls them on my behalf in fornt of me at times to coordinate best treatments for me. I am so thankful I had him on my team and coach, because I ended up being diagnosed with breast cancer and had a double masatectonopy in 2021 and Dr, Sheidayi has been instrumental in getting my ALT and AST down so that I was able to undergo the surgery. Her continues to provide me with the very best care I have ever received in over 45 years of my medial journey.

I had a very disappointing and upsetting experience with Dr. Sheidaei…read more During a very difficult time, when my father had just been discharged from the hospital in poor condition and I did not yet have a family doctor, I was referred to Dr. Sheidaei's office and was given an appointment. While on the way, I called to inform them I would be about 5 minutes late, but I was told I had no appointment and that the doctor was not accepting new patients, despite the fact that I had already been scheduled and selected under my insurance. I want to mention that the office itself was clean, quiet, and well organized. There were two receptionists present, and both of them were respectful, kind, and did their best to assist us professionally. After insisting, I was told to come in. My father was in a wheelchair, weak and confused, and needed care. Unfortunately, Dr. Sheidaei's behavior was very unprofessional. He appeared impatient, dismissive, and spoke to us in a disrespectful manner. He also stated that he does not accept Medi-Cal patients, which was confusing given the prior confirmation. What was most upsetting was the tone and attitude we received during such a vulnerable moment. Instead of compassion, we felt judged and unwelcome. When I asked if he could also see my mother in the future, he responded in a very inappropriate and humiliating way, saying in a threatening tone that I should "not push things" or he might refuse to see my father as well. This was extremely distressing and unacceptable, especially given my father's condition. I understand that medical offices are busy, but basic respect and professionalism should always be present, especially when dealing with patients in critical conditions. I am sharing this so others are aware of my experience and he could have treated this situation more professional instead of taking advantage of me being alone and weak

I tell everyone I'm lucky to have such a caring Doctor!!…read more Dr Napoli has done everything she can during covid , and it shows through her professionalism regarding my health. Her staff is competent and friendly. I felt safe and taken care of. Thank you!!!

The worst doctor I have ever experienced. Does not care about her patients and is dismissive and…read morerude.