I was sent to Legacy for nursing and physical therapy services, following Spinal Surgery. This…read morefacility was clean. The frontline staff was professional, kind, and engaging. However, I experienced a lack of preparation, an absence of communication, and a failure to reorder necessary medications --on multiple occasions. These negative aspects of my time at the Legacy stemmed from the Administration's systemic failure. Administration provided no orientation or introduction to the facility. Thus, I had no knowledge of visiting hours, food menus, or any patient rules. I did not even know there was an onsite Social Worker until the last week of my 5 week stay. I had to track her down to find out if administration had a discharge plan for me. I was initially provided a wheel chair with no foot rests and a bed with no arm rests. This was at a time when I was non ambulatory. Eventually, these medical items were provided. Still., when the facility ran out of my two heart medications (needed 2x a day) I wasn't told til the time I was to receive them that they ran out and had not yet reordered. It took 24 hours to get these medicines. All in all, my review of the Legacy is mixed.. I think if the Administrators strengthened themselves into a team that promoted clarity and transparency to their patients/clients this would be a very good facility. Patricia McGuire Lopas

My 97 year old Mother spent the last 3 weeks here recovering from severe hydration which caused her…read morefall. She was here 2 years ago. We were happy with the care she received, that's why we brought her back again. First of all, it's a very clean facility, small and personal, but most of all great staff. The nurses my Mom had were professional & helpful. The CNA's were amazing. The ones I will mention were the very best. Mario, Smile, Rain, and one special CNA on swing shift named Michelle. Jessica on the weekends was also an excellent help with my Mom, Nursing director Teri was extremely helpful, always available to help. Vanessa social worker was also fantastic at assisting with so much. The physical therapists & occupational therapists were also great. I hope my Mom never has to go back, but if she ever did, Legacy would surely be our number 1 pick. Much love & thanks to the staff. We are forever grateful for their kind & wonderful care of our Mother. Thank you so much!

I recently visited my godmother at this nursing home and had the pleasure of meeting one of the…read moreCNAs who was caring for her, Alondra. I was truly impressed by how kind, compassionate, and attentive she was. She treated my godmother with so much patience, dignity, and genuine care. I waited outside as she got her ready for physical therapy, I quietly observed and It was clear that she takes pride in her work and truly cares about the residents she looks after. As a family member, seeing someone provide that level of kindness and respect meant so much to me. I visited about two weeks ago, and her kindness really stayed with me. CNAs have such an important and demanding job, and I wanted to take a moment to recognize someone who is clearly doing it with her heart. She is a wonderful asset to the facility, and my family is very grateful for the care she provides.

Bayberry Skilled Nursing & Healthcare Center provides a caring and welcoming environment for its…read moreresidents. The staff is compassionate, attentive, and truly dedicated to delivering quality care. A special thank you to Avi for going above and beyond with kindness, professionalism, and genuine compassion. Avi's dedication made a lasting impression, and it's clear that Bayberry is fortunate to have such an outstanding team member. Highly recommended!

I want to express my gratitude for the excellent care at Pleasant Hill Post-Acute Care. I was…read moreadmitted with a fractured pelvis and could not walk. Thanks to the entire staff's exceptional care, I am walking again! The PT and OT folks (Nikki, Deandre and Akashi) patiently gave me the support and confidence to not only walk, but to climb stairs! I have never had PT before and was amazed how their simple instructions and encouragement helped heal my body so that I could return home. There are too many other names to mention here, but the following are a few. I'd like to give a shout out to the nursing staff, particularly Dahlia. The nurses were so kind and patient, helping me with every need, including cleansing. I hope that I was kind and respectful, but I noticed that some patients could be quite difficult. The nurses and CNAs consistently maintained a calm, caring and professional demeanor. They catered to every need and clearly cared about the patients' well-being. Claire, the Activities Director delivered daily menus and a list of scheduled activities. What a sweet individual, dropping by each morning with a smile and a little conversation. Nicole of the Housekeeping Staff was lovely. I engaged her in conversation at every opportunity, as she made sure that each room was clean and in proper order for each patient. My case worker, Mary, was instrumental in working with doctors and staff to secure my release date. She also recommended an appt. with my PCP and referred me to out-patient PT care. Another shout out is to the kitchen staff. The meals were healthy and delicious and tailored to each patient's needs. Mistakes were sometimes made and were quickly rectified. One small concern is that breakfasts always arrived cold. Having worked in catering, I know it is difficult to serve a hot meal to 50 people at once, but it can be done. Icing on the cake: Greta, an optometrist visited some of the patients for eye exams and glaucoma tests. I did not expect this extra service and appreciate it so much! In additional, the facility has followed up with me to check on my healing progress. I hope none of you require such intense care, but if you do, I highly recommend PH Post-Acute Care to administer to both physical and emotional needs.

My wife and I would like to thank the whole staff, from RNs, CNAs, PTs, OTs, Office Staff,…read moreMaintenance and Housekeeping, everyone was very helpful, kind and very professional. Shout out to kitchen staff as well for preparing delicious meals every day. Again, we thank you so much for your outstanding service. We are incredibly grateful and wish you all the very best moving forward. ~ Millete & Glenn Mercurio

Everyone I encountered here was lovely. My PT was Jenna Mitchell. Super smart, talented, caring,…read moreand personable.

The people here at front desk are incompetent just like the rest of John Muir. No wonder your…read morereviews are garbage.

For anyone struggling heavily with addiction I highly recommend this program. They approach each…read moreindividuals needs with the utmost consideration. You are a human here not a number and they display this through a tough love mentality, balanced with empathy. There is positive peer pressure, that of which helps every member reflect and take accountability for their actions, as well as addressing the deeper problems that led to addiction in the first place. This program saved my life on the dates of 1/18/22- 11/24/22. May they continue to keep saving lives!

My experience here was extremely damaging and disappointing. The living conditions were poor, the…read moreenvironment was toxic, and the staff spoke to clients in ways that were demeaning and disrespectful. Instead of feeling supported during recovery, I felt stressed, unheard, and treated like I didn't matter. Recovery is hard enough without being in a place that makes it worse. In my opinion, this facility does more harm than good, and I would never recommend it to anyone seeking real help.

AVR is a special place…read more They break the mold of the standard residential treatment facility. Cell phone use is allowed and encouraged, so you never feel too disconnected from home and can effectively take care of business (it isn't realistic to be disappearing from the world for 30+ days). Tons of fantastic healthy snack options, along with the unprecedented option to have a small personal stash of your favorite snacks (again, helping me keep that connection with home). Amazing counselors like mine, Eddie and Joey, get you through the day-to-day. Every person there, from the Program Director to our "sober fun" escorts, short of the cook, is a certified counselor in recovery (at minimum, if not an LMFT); and is a fabulous sounding board and source of strength for your daily struggles in early recovery. And the cook is fabulous (man, did I eat well there)!!! You can tell everyone there, right down to said cook, really cares about the clients while they are there and beyond. AVR's program includes a wide breadth of education and therapy including: one-on-one sessions with an LMFT, family/couples therapy with an LMFT, tons of counseling staff onsite at any given time, public outings in the real world with various recovery meeting formats and "sober fun" events, CBT (how to handle those nasty thoughts), DBT (how to handle those rough emotions), traditional Process group therapy (get your gears grinding and open your eyes to reality and life), relapse prevention, anger management, self-esteem, top-rated-recovery-literature study groups, transition planning and assistance, and even alternative/eastern medicine therapy like Qui Gong Tai Chi, yoga, acupuncture, and eco-therapy. There is even regular visits from a certified personal trainer to make the most of the fantastic gym/exercise equipment! The environment is bar-none. The grounds are huge and beautiful for taking a walk or exercising. A wonderful garden to work in if you like. The house is spacious with multiple TVs for downtime. Along with board games, a pool table, a basketball hoop, a pool, and a hot tub. Lots of extra space for personal time and personal calls. And no more than 6 clients at any one time. Don't get me wrong. Recovery is hard. Lots of emotions, realizations, and work to be done. But the environment is incredibly comfortable and fosters personal growth. I spent 60 days there, and they flew by. Between the staff and the environment, AVR makes all that hard work as painless as possible. If you want to not only sober up, but get the tools to stay sober and enjoy the rest of your life with your family, this is the place to go for residential treatment.

This care facility was amazing…read more They offered a wide variety of coping skills, therapeutic techniques, and served very healthy meals. I was still in my addiction when the last review was left and was not fair in my assessment. This place is worth looking at as an option to begin a journey in recovery.

Dr Gale from GYN is really just a very normal guy who loves helping his patients. he has an awkward…read morebut funny sense of humor. Either he has great intuition or his years of skill and trained eye was able to punch biopsy a premalignant lesion from no obvious signs of a cancerous lesion. His biopsy was so precise that even with follow up cervical cone excision there were no noted changes at any margin of the specimen. protect this man at all costs!

went in for a endoscopy and they cut the procedure short stating I wasn't sedated enough and sent…read moreme to make another appointment for ANOTHER month or two out. I have extreme health concerns that are being pushed to the side. I heard them saying how they were short staffed today and needed to cancel some appointments. My assumption is that cutting my procedure short would help them stay on track that day.

My mother needed caregiving services after being discharged from the hospital. I would say that…read morethe intake and the care coordinators were nice and accommodating. I had to make several scheduling changes due to my mother's changing care needs and the care coordinators were able to accommodate. There was one time that they could not find a caregiver and did provide phone. I would say that the majority of the caregivers that they sent out were competent and my mom really liked them. The rest did not interact with my mom and just sat in the chair, saying nothing. One caregiver watched TV the entire night she stayed with my mom. I let the agency know and I asked them not to send those caregivers again. I was glad that we had access to caregivers but I think I may try to use another caregiver company if the need arises.

Great company with the option of being flexible with hours. All the clients I have had the…read moreprivilege of assisting are happy with 24hr.

Went to see Josiah for physical therapy of multiple problem areas. He is the best PT's that I've…read moreever seen, out of the 4-5 that I've visited over past 25 years. Highly recommended, great listener and easy to work with.

Dr. Anderson has the greatest bedside manner. My boss has cerebral palsy, and he took the time to…read moreresearch the condition to better accommodate her and effectively treat her. He also collaborated with my boss' massage therapist so they could coordinate with her treatment. He truly cares about his patients and gets to know them. Dr. A is one of the more rare health care specialists who genuinely seems interested in his patients' lives. I enjoy going to his sessions with my boss because he is so nice to talk to. I would recommend him to any person of any age or ability. The clinic starts to feel like a little family when you know the other therapists and secretary. Incredible medical performance with the added bonus of great conversation? Can't be beat.

My mother lived here the last seven months of her life and it was truly a heavenly home for her to…read morebe in. Olivia, the owner and main caregiver, is such a wonderful person. She is truly caring and loving yet professional as well. She is a skilled nurse so our family felt very confident regarding the physical well being of our mother. We felt blessed to find 7th Heaven as it is a warm, caring, loving place and as close to being at one's home as we could find. Olivia made sure mom had healthy, tasty food that she liked to eat and kept her clean and comfortable. She also makes sure the residents don't just stay in their rooms or beds but has them in the living room which is open to the kitchen so it is a very inviting environment. As I mentioned, Olivia does all this with such care, love and grace. We are forever grateful for Olivia and such a wonderful place.

Funny I just read the review recently posted by another person who coincidentally has same name as…read moremy mother, who Olivia cared for during the last 6 or 7 months of her life as well. Well into her 90's, my mom was a bright, cheerful and intelligent woman. Her last couple years were characterized by the typical and in her case rapid diminishing of her ability to communicate and function as an adult. In spite of having no prior history with her, and my mom's increasing irrationality and at times downright stubbornness, Olivia cared for her like a loving daughter would her own mom, allowing us to see her progress to her recent departure with dignity and comfort. It gave us tremendous peace of mind to know that, unlike the facility we moved her out of to be at 7th Heaven, our mother got the best care anyone could hope for, both physically and emotionally. I and my siblings cannot recommend her highly enough, and thank God there are alternatives like 7th Heaven around (and they are not all alike!!)