Tried for two weeks leaving messages that I wanted to schedule an appointment for my husband and I…read more I did not receive ONE return phone call. How can this guy do business like this?

If your looking for a great dentist. I would recommend Duncan and associates. Dr. Duncan is careing…read moreand compassionate. Thanks again Dr. Duncan and associates.

People be careful these people are dishonest…read more this is my story when i called initially to set my first appointment I asked if they accept Delta Dental Insurance they confirmed that they do. I got my cleaning done. All went OK. one year i get bill because the insurance didn't pay the whole thing. after arguing with them they confess to me that they tell people they take delta dental but only the premier not the regular one. And they actually blaming me that it is my job to find out what insurance coverage they accept well i did ask they lied to me

If you are looking for a nice, caring, friendly, and honest dentist, this is the place. Dr. Liz and…read moreher staff are kind and very gentle. They listen to you and also know how to deal with babies up through seniors. I also appreciate how clean and sanitized they keep their office. Each station has a medical grade HEPA filter, which definitely makes me going to the dentist during Covid times much easier. The front desk staff were able to make an appointment around my (and my kid's) schedule and they billed my insurance for me! Highly recommend and trust for my whole family!

1-star - Absolutely terrible experience at Signature Dental Group in Algonquin. I went in today for…read morea routine cleaning, but after wasting 20 minutes of my morning, they flat-out refused to provide any service because I declined dental x-rays. I made it clear I didn't want or feel the need for x-rays, and as a patient, it's my right to refuse them--plain and simple. Informed consent and patient autonomy are basic rights in healthcare, yet this office treated me like I had no say. They wouldn't even perform the cleaning without forcing x-rays on me first. No real explanation beyond "policy," no discussion of alternatives, and zero respect for my decision. This feels like nothing more than a blatant cash grab--pushing unnecessary radiation exposure and extra billing instead of focusing on actual patient care. The staff couldn't (or wouldn't) explain anything properly; they just see patients as dollar signs. Poor communication, zero empathy, and a complete disregard for patient rights. Signature Dental Group (and their "gentle" approach--ironic) is a joke. I will never return, and I strongly advise anyone reading this to go elsewhere. Find a dentist who actually listens to patients and respects their choices instead of strong-arming them into procedures. Save your time and money--avoid this place at all costs.

I was just there the other day and the dentist and the back staff are AMAZING!!!! The girl with…read moredark hair at the front (the one who answers the phone and handles the insurance) is completely NASTY!! God forbid you ask ANY QUESTIONS, you will not get an answer. You will be told to call insurance or HR. Clearly I don't have medical jargon memorized so when I ask a simple question, I'd like an answer with the nasty attitude removed!! I will go back because everyone else is great but will report you to the manager next time!!

Worst dental experience of my life!…read more Dr. Monica Scigala completely botched my treatment here. Because of her incompetence, I had to go through a full retreatment with another dentist -- 6 long visits, each involving high doses of anesthesia -- just to fix the mess she left behind. I even had to take 6 days off work and pay $3,750 out of pocket. To make it worse, the clinic has now removed her name from their website, pretending like she never existed. Zero accountability, zero apology, zero concern for the patient. I've attached before and after photos and proof of the amount I paid for retreatment. The difference speaks for itself. If you care about your health, time, and money, do not trust this clinic. They'll cost you more than you can imagine.

I had a consultation from the new dentist and had to have a procedure done however, they had to…read moreorder a tool and would get in touch with me in a couple of weeks. Month went by.. nothing...then I talked to the receptionist and she said they would make it a Priority and get back to me in two days...no word. Very disappointed in this practice ever since Dr. Patel left! This is a NO STAR review!

The dental receptionist could not answer my questions or concerns. The owner & lead dentist would…read morenot even call me back to discuss my case.

This has been a journey for me, I had a root canal that went bad, I had to have two teeth pulled,…read moreand lost bone due to an infection. Dr. Pottorff came to the rescue. He built the bone back up it took 6 moths to heal, and now I was finally able to get my implant, the implant post is in and had no problems, no pain really. Dr.Pottorf and staff are great. I'm so glad I was referred to him. He gets a double AA+ from me and a huge recommendation.

The dentist only thought of trying to make money on a crown. I had an infection in my tooth. Told…read moreher twice. She said come back in month. It got worse! Had to go on antibiotic.. I gave her my info on allergic medicine. She gave me that same type of medicine. This delayed me more since I had an operation scheduled and needed to be healthy. Guess what, I had to postpone that surgery. Had to go back to my regular doctor and pay for another physical so I could get cleared for my operation. She did not listen to me at all after explaining everything to her. She messed me up. Now wants to destroy my credit! Will never use her again! Stay away.

Staff is friendly and efficient. My appointment started on time. I went in for my 6 month cleaning…read more Great job. No pain. Gentle and kind. Helpful suggestions about a couple of flossing improvements. Dr. Rao reviewed my X-rays and teeth. Great job. I have been going here for several years.

I LOVE Dr. Pakorny. The office staff is super nice as well…read more I went to another very highly recommended dentist who said I needed to get a TON of work done. I decided to see Dr. Pakorny (my childhood dentist) for a second opinion, and she was much more conservative with her diagnosis. I travel an hour to go to her office and it's well worth it. Couldn't say enough good things!

I went many times to this dental office for cleaning teeth, filling, replacing teeth on implants…read more I will recommend Dr Gail Pokorny, she is wonderful, very good and very gentle. People at the desk very nice.....but I had a little issue over the phone for an appointment, probably a new employee ?

I was referred to Dr. Fitzgerald by my dentist as I needed to have a complex root canal done. I…read morehighly recommend Dr. Fitzgerald for his skill and expertise. My whole experience with his entire staff was great.

I was referred here after my dentist had a hard time getting me numb for a root canal. Dr…read more Fitzgerald did such a great job and was very efficient, there was very little pain even though the nerve was inflamed in my case. Was very pleased and couldn't believe how fast everything was.

Dr. Freeley and and a whole team cure carry dental associates go out of the way just to make sure…read morethe patients are OK. I had the general hydration Katy which is the nicest lady in the world. Went out of her way Tell Dr. Freeley about a problem in my mouth thank you Katy for everything you do for Dr. Freeley's office.

The BEST dental experience I have ever had! Welcoming, professional, and compassionate. I felt…read morevalued and appreciated! Perfect for even the most reluctant patient!

I've been going to Algonquin Dental Associates since 2020. I've have had numerous procedures and…read morecleaning done without too many issues (except with my crown which took several times to get replaced/adjusted). I even referred my wife who started coming to this location as well and has had number of procedures done as well. I enjoy Dr. Kamps, and his staff and I thought that we have built a great relationship over the years. That all changed when I missed an appointment in December right before the Holidays. When I rescheduled the appointment and came back, I was charged a $100 fee. I understand the fee is in place to prevent customers from missing their appointments all the time, but this was my 1st time in 3 years, and it was during a hectic holiday season. When I asked for the fee to be waived due to it being the "first offense" and the fact that I always pay on time and even referred my wife as an additional customer - they declined and still made me pay their fee. It's unfortunate that this is how they treat their loyal customers and I'll definitely be doing some research for other dentists around the area.

After 3 unsuccessful attempts to fix a chipped tooth over several months, my daughter decided to go…read moreto another dentist. After almost a year, the tooth has been fixed. Having a dentist in the family. (not local), he said it was most likely due to the use of inferior bonding material. So it is cheap bonding material or poor workmanship?