I haven't been in every "guitar shop" in Raleigh. I would…read morevisit other shops but I don't have a reason for it. I met Harry Tueting the year he opened Harry's Guitars on Glenwood Avenue near downtown Raleigh. I bought strings and played new guitars I could not buy- no steady job. Still I had a clunker to bang on. I took lessons from Steve Howell in the early years. I met Terry Dineen when he began some years later. He was just a kid but he knew a lot more about guitars than I did. I'd played since I was 12, on cheap guitars, but I played. Thanks to the things I learned through visiting this business, I've developed into a modestly decent player. I've met musicians of every skill level in a place where I feel welcome. I've listened to people crank the amps and play for HOURS. No one ever objected. I know and understand the value of a good guitar. I've bought -and returned- guitars from Harry's. Nobody complained. I read the bad reviews given herein and I am STUNNED. Perhaps the reviewers are (1) upset because they did something out of ignorance and can't get over it or (2) have an ax to grind because they weren't regarded as royalty or (3) are simply mean spirited. I cannot in any way associate anyone I know, or have known, at Harry's Guitars with the ugliness I read in those "reviews". Not under Harry's watch. Not under Scott and Mike's watch. Not in the real world.

Easily the nicest guitar store in NC. Mike and his crew are all top notch. I recently purchased 2…read moreguitars (both were left handed and ordered directly from Martin) and I have seldom received such great customer service. My primary contact was Mike but everyone associated with the store is exemplary. The guitars are some of the nicest made but the staff at Harry's are top notch as well. A very pleasant buying experience. Thank you Mike!

Gavin is an amazing guitar technician. I highly recommend him and all the amazing staff at music go…read moreround. They are friendly and professional!

Pricing on used instruments is in the expected range. Quality new and used music gear at…read morereasonable prices from my experience. I've had zero issues with the guitars and pedals I've purchased here. Everything works as it should and is in mint or near mint condition. Trading in gear was like going to a pawn shop. I was MUCH better off selling my old gear on my own and getting hundreds more for it. They do have some NEW guitars, but not many.

About 6 years ago but these folks were the third and last people I tried to get my Gibson SG's neck…read moreto actually play right. They did it, fair and awesomely. I plan to go see them again soon for some routing a 9V compartment in my bass I just installed active controls in.

I brought my mandolin home for Christmas to be serviced because I didn't have time to do so in LA…read more Howard was really nice and super helpful, and the servicing was a lot cheaper than other shops quoted me. Also, the fixes were done in record time, I am so grateful! I would absolutely go back with any of my instruments because the shop was really wonderful.

Brought back a guitar I'd bought in 2024 that I was having issues with. I'd gotten the protection…read moreplan and they took it back with no issues! Walked out with a brand new guitar in exchange. Zack was the employee who assisted me and he did a great job.

Only have two experiences here which ranged from 1-star to 4-stars…read more Bought an amp here and it was great. Right price. Good service. Nice selection to choose from. Wanted to buy a ukulele but the baritone ukes they had were missing strings. Two ukes for sale but neither with 4 strings. Huh? Ok then let's put on new strings so I can try and buy. Nope. No uke strings on hand. I can order strings or a new uke, they said. Huh? Never mind. NOTE TO MANAGER-- order some strings and repair the instruments you have for sale in your store.

Great service, engaging owner / luthier. Hans assessed the neck on my bass and found some issues…read more The vendor agreed to replace it and then Hans did a great setup for me.

Hans is a meticulous craftsman with incredible attention to detail and a genuinely nice person. He…read morehas helped with teaching me a lot and explaining things to me without making me feel stupid as well. I have referred him to my guitar instructor who was also amazed and now he is also referring all of his other students to Hans. It's well worth the hour plus drive for me from Apex to have peace of mind knowing my equipment is being tended to by such a pro!

What a great spot for the guitar lover. These are the good ones! Leiss great selection and…read morehelpful, knowledgeable employees

I've traveled the entire country and have been to a lot of guitar shops. Casino Guitars has to be…read moremy number one shop for high end guitars. They have the most impressive custom shop Fender collections I've ever seen along with some amazing amps all at a great price considering their value. The staff are super friendly and are cool to hang out with. Dylan is an amazing guy. I'm not the best guitarist and I always feel insecure when I play at most shops I go to but the staff made me feel welcome and encouraging and made me feel right at home. I played some of the nicest guitars I've ever seen and played them at full volume confidently! Every bit worth the trip to come here.

I had great customer service! Zaria helped me find what I needed in a quick and efficient manner…read moreand I appreciate her for what she did!

look how cool my boyfriend looks trying out the guitar he bought! everyone was so nice and we had…read moresome good conversations with other customers. will definitely be back

Very helpful. Very reasonable. We are renting a violin from them and my daughter is taking lessons…read morethere.

Will never understand how this place stays in business. At the moment it's about the only show in…read moretown so I guess local school programs keep it open. Most recently wanted some new thumb picks; sign on door said call for open hours. I left a message saying I could come by most anytime and to please let me know when someone would be there. It's a small purchase and I was trying to be accommodating. No one called me back. I didn't mention that I also wanted to talk about special ordering an upperline Deering banjo that would have gotten them a huge profit. As they didn't want to sell me the picks for it I assumed they wouldn't be interested in selling me the banjo. I had it shipped from the Sam Ash store in Las Vegas.

It is always nice to have a local music store to go to when looking for music and instruments…read more Based on the number of practice rooms in the facility it appears they give a significant amount of music lessons. The store is of smallish size and has limited merchandise and instruments available for purchase. Unfortunately, I was looking to buy a portable music stand, and the 3 models that they had available did not suit my needs. I was also looking for a specific type of valve oil that they did not carry.

Purchased several pack of strings for my son's electric and acoustic guitar and the tool needed to…read morereplace them for Christmas. He is new to the playing and does not know how to replace them yet. Sales person assured me if we purchased from them they would replace them after Christmas if I brought the guitars in. Go today and there was 2 people working. One said he did not know how to replace them and the other said he knew how but was not allowed to per the store manager. Tried to support the local hometown Garner store...from now on will just drive to another company/store in Raleigh or Cary for and musical instrument needs. Big on keeping your word and Music & Arts in Garner did not.