1. Alexandra Jaquery, DDS

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Watsonville, CA

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Alexandra Jaquery, DDS

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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28 days ago

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3.1(66 reviews)
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Each and every time I visit Dr. Ramakumar's office at Accudental I'm always greeted by the staff…read morewith a warm smile and comforting friendly words. As I am escorted to the dental chair it only gets better by the welcoming smile and words of ease by Dr. Ramakumar. She is Absolutely Fantastic! It brings sadness that I found Accudental at a late stage when I'm moving to Las Vegas I wish I would have found them sooner. Thank you Accudental for taking good care of me and giving me a happy smile. Cassandra Peppers .

DO NOT WASTE YOUR TIME HERE…read more I am beyond frustrated and honestly furious with how this dental office has treated me and completely disregarded my time. I was originally scheduled for a cleaning back in March 2026. Literally ONE DAY before my appointment, I was called and told it had to be canceled. I was then rescheduled all the way out to September. After waiting MONTHS, I finally show up for my scheduled appointment, only to find that THE OFFICE IS CLOSED.And the worst part? NO ONE CONTACTED ME. No phone call, no text, no email -- absolutely NOTHING. I had to stand outside the closed office and look around to figure out what was going on. I eventually saw a sign saying to contact the Gilroy office because of office maintenance. I tried calling, and THEY DIDN'T EVEN ANSWER THE PHONE. So now I'm standing outside a closed dental office, trying to figure out why my appointment isn't happening, and I can't even get someone on the phone. When I finally got through to someone at the Gilroy office, I was told they don't have enough dental hygienists to perform cleanings. I explained that I was never contacted or given any notification about this, and all I was told was that the next time a hygienist would be in the office was September 17. ARE YOU KIDDING ME? I waited from March until September, only to show up for an appointment that wasn't going to happen in the first place. How difficult is it to pick up a phone and notify your patients? And here's the part that really makes me angry: Every time you call this office, their automated recording says, "Patient satisfaction is our main priority." WHAT A JOKE. Patient satisfaction clearly is NOT the priority when patients aren't even given the basic courtesy of being notified that their appointment has been canceled or that the office is closed. Don't put "patient satisfaction is our main priority" in your recording when your actions show the complete opposite. Your patients' time should matter just as much as yours. I shouldn't have to drive to an appointment, find a CLOSED OFFICE, search for a sign, struggle to get someone on the phone, and then find out that the office doesn't even have enough hygienists to provide the service I was scheduled for. This is unprofessional, inconsiderate, and completely unacceptable. PLEASE THINK TWICE BEFORE SCHEDULING HERE. If you have a busy schedule, have to take time off work, arrange transportation, or simply value your time, DO NOT ASSUME THIS OFFICE WILL COMMUNICATE WITH YOU. I would absolutely NOT recommend this dental office after this experience. Patients deserve better than being left in the dark and expected to figure things out themselves. If patient satisfaction really is your "main priority," then start by actually communicating with your patients.

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Freedom Dental

Freedom Dental

3.8(13 reviews)
1.1 mi

We were recommended to Dr Hong from a close friend. I wasn't too sure if I wanted to travel all the…read moreway to Watsonville from Hollister, but decided to give this dentist a try. My review is about the first series of visits to the office and the final visit for my daughters orthodontics treatment. When we arrived at the office, the waiting room was clean and had plenty of magazines to read. The waiting room even had a little toy to keep the younger kids occupied which I guess is good, but the small toddlers sure can make some noise. Signing in and registering with the office was a piece of cake. Basic forms and disclosures and the staff was very friendly in explaining some of the things that I wasn't too familiar with. We waiting there for only about 5 mins after filling out the form until my name was called. My daughter was called a couple mins later as I saw her in the station next to me. Dr Hong came and introduced himself to me and asked the basic questions to understand what my previous history was. I take good care of my teeth, but probably should floss more often. I also had braces about 10 year ago so I value having pain free and good looking teeth. Once the interview was over, Dr Hong started to check and clean my teeth. I thought that was great since most dentist offices you go into these days have some sort of hygienist do it. I was finished with my interview, check up and cleaning within 30 mins. The best thing is that the whole thing was painless, quick and my teeth and mouth felt great! My daughter had the same experience, but she was recommended to get braces which for a teenage girl is not good news. The good news about the recommended ortho treatment was that it would only take one year. During the year, she went into the office to get her bands replaced and all other things that the Dr needs to do to move those teeth around her mouth. Today was the one year mark and she got her braces off. Her teeth are straight and very beautiful now. During the course of the treatment she did have some issues with the wires digging into her check and lips, but those were solved by quick visits to the office, but over all she was very happy with the end result. The best part of all of this was that Freedom Dentals prices were very reasonable compared to other offices we got estimates from. As you can tell from the review I am very satisfied with the work that Dr Hong and his staff performed on my family. I will continue to make the long drive from Hollister to Watsonville to have him care for our teeth. The only thing I wish the office had was Wi-Fi access in the waiting room.

I have been going to Freedom Dental for years, over 20 years. I called today with a very painful…read moretooth. He fit me in, and I was x rayed. Then He poked around the gum line and told me that I had a broken root. I asked for pain medication to hold me over until I could get it extracted and was denied. He offered antibiotics, and I said yes, (I didn't know it was infected). So I am allergic to 4 antibiotics. He prescribed one of those four. I went back into the office within 5 minutes and he was gone. I will be looking for another dentist. He does not care anymore.

Alexandra Jaquery, DDS - endodontists - Updated October 2026

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