If you need money or need to speak to a banker this is one of the less crowded Rabobank's in the…read morecity. I always make sure to come here to get some cash from the ATM's because I love the service and it's usually quick and fast coming here. The inside is always clean and the hours are longer than most others. This is my favorite Rabobank.

A bank with no cash to exchange foreign $. What a waste of space! What is the point of a bank with…read moreno cash? Why even call it a bank and not just a large room with an ATM?

Tried to get cash from the ATM. When I declined the conversion for a fee, it told me my bank was…read moreunavailable. I called my bank to see what the issue was and they said they had not received a request for funds for my account. However, when I accepted the conversion fee, suddenly my bank was available. I paid almost $25 for $100. If I had not needed the cash, I would not have done it, but I did. What a scam! I will avoid this bank if I can.

Worst Bank by far. I am a Swiss citizen and live in the USA. Completely USELESS Customer Services…read more Go and take your money somewhere else. Closing all my account and investment at this moment.

What friendly people! I went to ING after being turned away by Rabobank for trying to set up a…read moreDutch bank account while being a Canadian here on a work visa. ING gladly accepted me, and showed me wonderful service. The lady helping me (I wish I knew her name!) was very thorough and patient with me as we went over the process. They also have a comfortable waiting area and give you free bottles of water, which is a nice touch. Happy to be a client!

Very friendly staff, knowledgeable and explains everything very well. They have lots of ATM's…read moreacross the Netherlands and a few branches as well.

Please note that this is the head office and does not have a retail branch - just for office…read moreworkers and customers that are invited!

As per reviews on Yelp and other review sites, this is the best place to get currency exchange. No…read morecommission!!! And rates themselves are more on the generous side of the current rate. Hours are open a little later and were definitely helpful to tourists like us. Adjacent to Dam Square to easy to find plenty of places to eat and the like. People definitely need to come here more often!!! We exchanged a small percentage of cash at an ABN Amro at Schiphol Airport upon arriving in Amsterdam and won't do so again. Frankly, all these conveniences aren't worth the mediocre rates and that is expected really at most places one can travel. That too, good amount of commission that is taken. Potts is definitely one of the best around the area so take advantage of it!

Ok the rate was decent but be prepared to deal with bad customer service. I just left this place…read morehalf an hour ago. I asked very politely if I could have mostly small notes on a transaction (as most was for tips & snack purchases) & got a nasty reply - apparently everyone asks for the same & it's more trouble than it's worth. "If I do it for U I'll have to do it for everyone" she said. "I don't know why U can't just get change elsewhere when U buy something or tip someone". Really??? I'll take my business elsewhere in future thank U very much.... PS Judging by some of the prior reviews I'm not the only one who encountered this old woman either!

BEWARE, horrible customer service and an extremely rude manager Shiba. I used the Travelex ATM to…read moretake out money, I meant to take the money out in Euros but was confused and got USD. I had my time dated receipt from the machine located in that kiosk to show Shiba. I was charged $24.29 for the conversion. I went to the counter to ask for help to see if they can change the conversion to dollars from Euros because I made a mistake. Instead Shiba was extremely rude and said she could give me .76 on the $1.00. After I already paid $24.29. Needless to say I will never use their services again in any airport anywhere and I caution others. I asked to speak to the manager and he could not speak with me because he was in a meeting. I asked for names and business cards and none were given but first names. Horrible experience! No customer service, no decency.

Convenient location. The rates and fees for ATM withdrawal (from another currency) are not very…read moregood. In fact, there are a few ATMs within a block of this one that charge about half as much.

The definition of useless…read more I've been a customer of ING for 6 months and I'm in the process of cancelling my account with them. This branch is consistently understaffed, and consistently unhelpful. I'd love to pinpoint one of the many times I've been let down by this bank, but writing them here doesn't do them any justice. I've had to postpone starting the business I've always dreamed of starting for two months now, all due to the many mistakes that have been made whilst handling selling my accounts here. To anyone looking to start a bank account in The Netherlands, please don't chose ING, it's just not worth it.

I have been a customer of this bank for over 5 years and I definitely don't recommend it!…read more The customer service when I lost my card was TERRIBLE. I lost my wallet on a Saturday night (quite a popular time to lose your belongings) and tried to block my card on Sunday.I called their 24/7 line and was told I have to wait to block it until Monday, because the bank is closed. RIDICULOUS. When I traveled to Dubai and it turned out that I couldn't withdraw money from the cash machine. Again, I called the 24/7 customer service and I was told that my card wasn't unlocked for Asia and again I had to wait until the office opens (3 hours stuck at the airport), so that they could unlock it. I feel like in the 21st century ING has not yet grasped what the idea of 24/7 customer service means.