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    Alex Rojas - Secure Choice Lending

    5.0 (22 reviews)
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    Services - Alex Rojas - Secure Choice Lending

    Mortgage services

    Mortgage refinancing

    Home purchase

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    Ask the Community - Alex Rojas - Secure Choice Lending

    Review Highlights - Alex Rojas - Secure Choice Lending

    We were told by others that home buying is one of the most stressful things you can do, BUT not for us.

    Mentioned in 2 reviews

    Read more highlights

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    Movement Mortgage - Mike Kenney aka "The president of the company".  I don't know about the other locations but this is the one on Jesse Lane.

    Movement Mortgage

    (28 reviews)

    I had Movement Mortgage for one year. Here's my experience:…read more The company was quick and helpful when setting up the mortgage. They were communicative, and made things as clear as possible for me. Their web portal is very intuitive and has a lot of tools that are helpful to homeowners, however there is no option to arrange for bi-monthly automatic-payments. No issues arose around payments, escrow, etc. Altogether I was very pleased... but, like most companies, everything changed after they got me locked in. The extreme level of detail they went into to figure out my financial picture was frustrating, to say the least. For example, trying to get the representative to understand that my shift schedule is arranged around a 36 hour week followed by a 48 hour week (8 hours of 1.5x pay) took the better part of a week. It was just incomprehensible to them that I didn't work a regular 9 to 5. I had to explain my pay in every way I possibly could before finally getting them to understand. Shortly before closing, I was sent a closing cost estimate. This estimate was roughly $7,000 less than what I was expecting. When speaking to my representative (Movement Mortgage loan officer Nick Swain) I asked about this discrepancy. I was told they double checked everything and they were CERTAIN the number they gave me was accurate. Come closing time, lo-and-behold they needed an extra $7,000 because they miscalculated, which I reminded them I brought up before we were here. They took no responsibility for the amount due, but helped me arrange to roll it into my mortgage. I wasn't very happy, but my apartment lease was coming due and I didn't have the leverage to play chicken. During the initial discussions, I was told very clearly and specifically by Mr. Swain that "Movement Mortgage will NOT sell-off my mortgage to another party", it was made out like selling mortgages to other lenders was not an honorable thing to do, and Movement Mortgage was above such disdainful acts. I wasn't exactly sure why he was so adamant about not selling the loan, as I never mentioned it as a selling point for me. Well, exactly 11 months into my mortgage agreement, I was notified that my loan was being sold to a third party. Surprise, surprise. Lastly, I have reached out to Nick Swain maybe three or four times since Movement Mortgage got my money, looking for assistance in minor mortgage-related matters and clarifications. Not once have a received a reply. The extremely attentive and helpful customer service that I got prior to closing was nowhere to be found once I had no other way to provide them profit or Mr. Swain commission. Altogether, in my opinion, Movement Mortgage is a shady business, hiding behind a guise of helpful faces and a polished user-interface.

    Movement Mortgage has a large group of very pleasant people to associate with should you ever need…read moreto. I call every month to make sure they have my cashier's check number. This company has been great the first two years I have been with them. I recently got divorced and got a couple months behind. They make it nearly impossible unless you only send Cashier's checks or checks through the mail. The app won't let you do anything once you login and they no longer want any kind of payment over the phone. The people you talk to are still very pleasant, but all they can do say they are sorry and agree they think it's stupid how Movement Mortgage by Service Mac makes it so hard to make a payment. It seems to me they don't want your money. They want you to default so they can sell your house to another person. I do also want to include that I have never had any issues with them "losing" a payment or anything like that. They must have good record keeping in their company. When I catch back up, I do and will still recommend this company. They really just need making a payment much easier.

    Alex Rojas - Secure Choice Lending - mortgagelenders - Updated July 2026

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