I have to agree with some of the other reviews. Some of the items in the store are extremely…read moreoverpriced for the quality, and the customer service is a little lacking. I was greeted promptly when I walked in on a Wednesday afternoon in June, but that was it. Since reading the poor reviews about the customer service, I decided to take this into my own hands and approach the sales lady with questions and get her more engaged. I entered the store in flip-flops, a T-shirt and jeans by the way. So it probably was pretty obvious that I wasn't going to buy anything. I think that they may have the wrong personality behind the counter at this store. They need to have somebody that's more engaging with the customers. After a few questions and breaking the ice the sales lady did ask me if I would care for a cup of water or coffee. That is a nice perk to offer your customers, but it almost felt awkward. I feel like if the woman would take the time to offer every customer a beverage as they entered, they would feel more welcome. The store isn't exactly flooded with people. I was the only one in there until a couple of ladies came in about 5 minutes later. Perhaps she's afraid she would be spending too much time making beverages , which is understandable. I will return to the store, because I love what they have here and it is well laid out. I definitely get a lot of decorating ideas from walking into the store. They offer rugs, linens, bedding custom furniture, clothing, soaps, table decor, coral, candles, etc. Update: I have had a few more opportunities to experience this store throughout the year (2016-17). Improved customer service. I enjoy coming here.

Rude rude rude, glad you're going out of business but I wouldn't come back anyway. Sorry to waste…read moremy time stopping by in the first place and sorry I don't look expensive enough to shop there to be given the time of day by your staff. You'd think that all the negative reviews over the last 15 years about your staff you would maybe work on it but I guess it was never a priority. Happy retirement and good luck to whoever the lady was who didn't help me, maybe try something besides customer service.

What a nice antique store. And big with an upstairs and a back building! One thing I was looking…read morefor was sheet music for Bookguy and they had some, but it was inaccessible at the time I was there. I saw lots of beautiful, nicely priced furniture, costume jewelry cases, vintage clothing, soaps, chalk paint, and vintage household goods such as dishes and bakeware. We only spent an hour looking around but could easily have taken a couple of hours or more. Since anything I bought would have to be packed in a suitcase or carry on, I decided there wasn't anything I couldn't live without at that time. If you're ever in Chico CA, this is a great stop for looking at antiques.

We go to a lot of antique stores and this is up there as one of the best. It's huge. It keeps…read moregoing and going. We found so many items to add to our collection at home. Like most antique stores there were some absolute steals while others are really expensive but overall we felt the deals were fair. Found this toy car that I had from my childhood until 2017 when we lost our home in the Northern California wildfires. Brought back so many memories, had to grab it.

I was there a few days ago. There was a older lady with a large dog (not a service dog) going…read morethrough the store. The dog kept barking at everyone and not a single employee asked her to leave. It is very irresponsible. The store is not a dog park. What huge liability. It is dangerous for other customers.

Store is neat with good selections only I wish for it's for it to have a section for mostly kid…read moreroom decor everything is college based mostly customer service has been good!

I just heard on the news that House of Design was closing after 25 years in the Red Bluff Area. I…read morewill really miss shopping here around Christmas time. It was the closest thing to what you think Christmas days of old were like. Such beautiful displays and wonderful one of a kind decor. It will truly be missed in this area.

Beautifully decorated home decor shop. Currently mostly Christmas/ holiday items. Also a small…read morespecialty section for infants, little stuffed animals and blankets. The Christmas trees are quite beautiful. See photos. Only issue was the prices, a bit high. But very inspiring place! Nice reuse of an old library.

Such a fun store to be in with a cute collection of decor and gifts. There's practically something…read morefor everyone, with vintage and vintage-inspired gifts of all kinds - ornaments, magnets, decorate plates, cups, and saucers, classic toys, makeup bags, and much more!

This place is like walking into a store from the coolest garage sale ever. You'll find cute and…read morekitschy things that you never even knew existed. They have everything from Star Wars stacking russian dolls to vintage pub glasses, to the same old school dishes that I'm pretty my grandma had as a kid. If you happen to be looking for something specific, instead of the random kind of shopping that I do, talk to Poppy, she is awesome and seems to know what she's talking about, even if I didn't exactly. They also have these cool display tables that have similar products grouped together. The "robot table" is a delight. Vintage Hen is also part of Little Red Hen, which I'm sure some of you have seen around town, so it's for a good cause. They also sell their stuff online through an Etsy store. This place has become one of my favorite downtown spots.

Tia was very helpful when we spent over $28,000 on furniture but they sold us a warranty that…read moredoesn't work:-(. Family run, very expensive store with beautiful items. I am very disappointed that I cannot repair furniture that was way over priced even though they sold us a warranty:-(. I also had a $300 credit for pillows I returned that seemed to disappear. Overall, I would like these issues resolved but they haven't been able to do it which led me to 2 stars. For an upscale furniture store, I would expect that they could resolve these issues. No we didn't "yell at the service man". He actually told us that why we wrote in the claim is not what he was coming to take a picture of. All of my children were present when he was there and he just kept telling my son..."things are going to get weirder?" Not sure what he was referring to. There is no reason why the furniture shouldn't be replaced. Yes, my ex husband left fish tanks on pieces that were ruined and beer bottles which caused water damage. All of those things were to be covered in your policy. Like I said, Ana and Tia were lovely to work with but the furniture we would still like repaired as it's under a warranty you sold us. I can share with you the entire conversation with the repair man as we recorded it. He was very strange and we still stayed respectful. In no way would we ever yell at a repair man. We had damage to the cushion on the couch and he said he was there to take a picture of the back of it! Lucky for us Guardsman paid it in full. Regarding the $300 credit, my daughter was excited to buy something for her room and it disappeared! One week they said it was there as we returned pillows and the next week it was gone. Nothing was purchase with the $300 but again we don't want to argue. It would be nice if you repaired the furniture as you seemed to do before my husband moved out but after I left him, nothing got fixed. Oh well, you are the owner and you have the right to run things as you wish. Have a lovely rest of your weekend!!!

I can't say enough nice things about this family and what amazing experience we had working with…read morethem. Tia helped me refurnished my entire house after we had had a house fire. She is knowledgeable, professional, and so talented. She was kind, efficient and just a joy to work with

This store is the bomb! It actually is an outlet store for Mary Lake Thompson. I have frequently…read moredriven out of my way to shop here. I love her flour sack dish towels. The printed images on them are all sourced from original art done by Mary herself. Another plus is these are all printed by her employees in Oroville. I stock up on these towels and her printed linen napkins for gifts. The flour sack miracle is that they give glass a lint free, smudge free wipe. The are truly prized! I also have enjoyed Mary's virgin olive oil from the fruit on her property, her darling canvas shopping bags and aprons, as well as, her lovely selection of gifts from other vendors. If you have the good fortune of being in shop when Mary is present, you will certainly enjoy a lovely conversation with her.

I was greatly disappointed in this shops mask up or get out requirement. Oroville is a…read moreConstitutional Republic and does not require mandates that overreach our protected rights. I was treated poorly by the clerk that reminded me that this was a private business. Well, I believe businesses are open to sell products. Sadly, I will NEVER buy a product from this Company again. Your business does not belong here, go to a big city. Zero stars needs to be an option.

Family owned Excellent service, very helpful…read more Great product offering Welcoming environment

Horrible service. People are very rude and unprofessional. Selection is trash. And value is -10…read more I'd give -5 stars if I could, especially with how rude the owners are. This place needs to close.