I enjoyed my first dental cleaning from Michael Lochtefeld Dental today . I moved back to the area…read morelast summer and found Michael & his team right in my neighborhood & they take my dental insurance. My parents also switched to Michael last fall after getting a second opinion & took care of my father's dental needs right away. You're welcomed by the team as soon as you walk in the door, quick check in, then I was greeted by Ashley dental hygienist. She was so friendly, accommodating and detailed, it truly was the most thorough dental cleaning I've ever experienced. Then Dr Michael came in, also completed a detailed inspection too. Great to know everything was good & scheduled for my next visit in 6 months. Thank you for great service in Kettering, Ohio

I had a tooth that broke in half. I left a voice mail after hours and received a text message soon…read moreafter giving me an appointment the next morning. Dr. Lochtefeld was able to give me a crown that same morning. His assistants and office staff are all very polite and professional. I highly recommend.

Bright Tooth Dental ruined my dentures which I waited 8 years to get I was given a mold and after…read morethat they were filed down on very quickly and matter of 5 minutes in between running back and forth and of patients two of those times out of the 6 months which I can only see her one time a month because I'm on Medicare or Medicaid this is absolutely horrendous I am stuck with teeth that don't fit my mouth they were never fixed then she told me it would cost me money out of my pocket to have any adjustments made when my teeth were never fixed to begin with contacting the Better Business Bureau next and then the courts if you can stay away from them stay away and that's my opinion I was left with no teeth after 8 years when she promised she would help me I sat there in tears before because she was going to help me and tears afterwards because I was left with nothing again my face is now sunk in because I have had no teeth for so long because insurance doesn't pay for it wow amazing how you hurt people like this

2 stars for dentist. Assistant placed with cement my loose crown in the wrong way so that it was…read morepainful and touching top tooth. I had to initially remove crown myself! as she could not get it off.....she was in a hurry...so when she cemented it in wrong, and told me to bite cotton, I kept asking her if it was in right.....hard with cotton!!..she just ignored me....when cotton out I.immediately knew it was in wrong.....a crown that had fit perfectly before....Dr came in and tried to remove it....but too hard.....needed it cut off...but no time he said. I left with pain and discomfort from crown not cotton right and on sdvil, aspirin, more NO meds since....Dr said he would put New crown on but is very hard to get cemented crown off. Trauma. No caring or compassion or apology from assistant......called today to ask dr*s name!!! And Mandy, office mgr. Yelled at me and hung up.on.me! True professonsal???? I will report her and my experience there. However I.hare appt with regular dentist and would never go back there!!! When I walked in, it smelled of mariwuana??? Wait room...burned my eyes....two people waiting were shaking their legs!!!!??? Strange. Clientele not too good. Fortunately have insurance now so can go back to old dentist. Very sad, as crown fit perfectly...should never have gone there ...no blood pressure monitor or pre meds I use given eithrr....have heart and medical issues..recovering from breast cancer and Mandy was cruel and mean....My husband, retired dentist, would never have such a mean person in his office!!! I'm discomfort and sad.at age 83.

Ridiculously all about the money. Two hundred and fifty dollars for a twenty minute resin is…read moreexhorbitant. Will not be returning

As a first time nervous patient, I was treated with care and kindness. Everyone was respectful…read morefrom the receptionist, the hygienist, dental assistant to the final consultation and service of the dentist. Thanks for the smiles.

Having been a seasoned dental patient and due to living in various locations, I have seen several…read moredentists over the years, and I can tell you the Shelhouse team is superlative in so many ways. Dr Greg is the best anesthetist ( number) I have ever met, his gentle touch and affirming commentary go a long way in making you comfortable. From the delightful front office personnel to the highly skilled clinical staff, there is no better place to receive dental care. I strongly recommend DDC. Pete S.

Friendly attentive staff and far above average medical care. I have seen multiple dentists and…read moredental assistants at this office and have not had a bad experience once. The office staff are equally as kind and professional and are great at dealing with my hectic schedule. As an adult with a silly lingering fear of the dentist, I wouldn't go to any other office. They also get new technology in their office all the time which seems to be constantly improving their process and my experience.

We still go to Smiles at the exchange. We like the whole staff. Both dentists are very nice and…read moreprofessional. Would highly recommend them if your looking for new dentist.

Dr. Botti quickly returned my call on Thanksgiving for my crown that had come off. She met me the…read morenext morning, on her day off, and re-attached it. I've been going to that practice since I was 5 and will remain a customer for life. Chris

I had been looking for a friendly professional dental group for quite some time. Unfortunately it…read morealways turned into a learning lesson of what I didn't want. I could write a book. Needing and completing extensive dental work I have been to Rahn Dental Group many times and this is based on what I learned over many visits. They are kind, efficient, organized professional and talented. I had the pleasure of seeing Dr. Kristy Sullivan and I highly recommend this group.

A former dentist found decay under a crown on xray. Dr Quinttus would pry the crown up at dental…read morevisits with his instruments to observe it. This is ignorant and promotes further decay. He attempted to recrown the tooth. He fractured the tooth severely during the recrown procedure $$. Because of this, Dr Quinttus caused the tooth and jaw to abscess. Dr Quinttus root canaled the tooth 4 months after the crown $$, and then pulled the tooth the very next day $$. Charging me money for each failed procedure. Dr Quinttus never took xrays during any of his procedures. I had to go through several rounds of antibiotics for the abscess, jaw surgery to remove the abscess by a surgeon, and bone grafting of the jaw by a surgeon. I also have permanent nerve damage in that area of my face. Dr Quinttus started to fill an early abscess fistula with an antibiotic to which I'm severely allergic. I had to remind and explain this allergy to him multiple times. He doesn't check your medical chart. Dr Quinttus never communicates his steps or plans of action. He performs the procedure and walks away. He has zero dental skills or communication skills, which is a very dangerous combination for a dentist. By the way, I am writing this review 9 months after Dr Quinttus extracted the abscessed tooth. Due to Dr Quinttus: I suffered jaw bone abscess, continue with severe jaw pain, continue to suffer with problems speaking, and continue to suffer from numbness of the teeth/gums/cheek/lip in that area. Due to Dr Quinttus: I had to miss several days of work. This whole episode was a nightmare. And I still suffer from his damage. Do not go to Rahn Dental! Dr Quinttus is very unskilled, very unprofessional, very dangerous, senile, and needs his license removed immediately. He and Rahn Dental are only out for money. I will continue to share this horrific story of Dr Quinttus with everyone I meet and know. Herbert Head III, Professor of Biological Sciences

I went to Dr. John Coyne several months ago and have a great experience. I hate the Dentist and…read moreusually have bigger issues with the employees of Dentists because of their lack of bedside manner. I certainly didnt have that experience here. Dr. Coyne came in numerous times to check on me and the assistant was very careful not to cause any discomfort. The office was spotless and from when I called in for the appointment to when I left, everyone was very professional and polite. I would recommend going to Dr. John!!!

I'm extremely disappointed in how my recent visits were handled, especially regarding communication…read moreabout insurance changes. In December, I underwent extensive cosmetic dental work, fully aware it wouldn't be covered by insurance. However, I scheduled a routine follow-up appointment for May--expecting it to be covered, as all my past routine visits had been with this office. After that May visit, I was surprised to receive a bill. When I called to ask why, I was told that as of January 1, the office no longer accepts Tricare--yet I was never notified. Apparently, letters went out in December to affected patients, but I was "accidentally left off" the list. Had I known this, I never would have proceeded with cosmetic work here, knowing I'd have to pay out of pocket for routine follow-ups. To make things worse, I was asked to sign a form at my last visit, which was summarized by the hygienist as "just confirming we expect this to be covered by insurance." That left me with the impression that nothing had changed. Only later did I learn this was not the case. This kind of oversight is not just inconvenient--it's costly. I feel completely blindsided and misled, and I'm now stuck with a bill for something I had every reason to believe would be covered. Patients deserve clear, timely communication--especially when it comes to something as important as insurance coverage. I won't be returning.

I had seen another local dentist faithfully for 15 years, never missing a cleaning. I left because…read moreof a plethora of things that stacked up. On top of poor customer service, I started to get the feeling the actual dentist was not great, despite all his high-tech appliances and seemingly large staff (that somehow were always changing...). I love my teeth, and I have only had issues with one of them since childhood, which needed a crown. Well, after years of a clean bill of health at each cleaning (even paying extra for more frequent x-rays that my insurance doesn't cover because, again, I love my teeth), I changed offices to Dr. Nguyen at Centerville Family, and I had 2 SERIOUS cavities that had been brewing for YEARS. LITERAL YEARS. So much damage. DR. Nyugen refused to throw the previous dentist under the bus. But I could see them in the photos and x-rays and I am NOT a dentist. Because the teeth were in the top back, I could not see the damage when brushing, but my goodness - how could a dentist miss this?? I was crushed. Dr. Nguyen repaired them (filled a cavity and then replaced my crown and it was so much better than my first crown, I cannot even believe I suffered so long with the first one - old dentist told me it was normal to feel discomfort for 6-18 MONTHS! And I believed him!). I had my crown finished off this morning and I feel completely normal. The staff here - NIGHT AND DAY DIFFERENCE. Again, why did I put up with horrible customer service for 15 years??? So KIND at Centerville!

There is not a better dentist office anywhere. The whole staff is efficient and kind. Everyone is…read moretimely and it is consistently a positive experience. Even my husband who fears dentists has concluded that there is nothing to fear in going to see Dr Coyne and Colleen. This is such a well run office that it exemplifies how efficient good people with good processes can create a positive atmosphere for customers!

I am someone who has avoided dental appointments in the past. However, with Dr. Abigail Platt and…read moreDr. Ryan Platt, I had a wonderful experience. To start, the dental hygienists did an amazing job. Both Dr.'s have taken the time to get to know me, treated me with kindness and respect, and were incredibly knowledgeable and competent in their care. They both obviously care about their patients immensely and go above and beyond to show that. You will be in capable hands if you book an appointment either of these incredible Doctors.

Today I had a wonderful experience with Amber, my dental hygienist. She was extremely thorough and…read more Dr. Hodge even complemented her when she checked my teeth. If you are looking for a new dentist or want to make a switch, I highly recommend this practice. I have had several procedures done here, including an implant. I am very confident that I am getting the best care possible for my teeth.

In April of 2023 I went to Absolute Smiles w two tooth aches. I saw Dr Saito and she told me I had…read morean infected molar on the left and two cracked ones on the right and I needed two crowns on the cracked ones. I was going out of town until June and Dr Saito gave me medication. In June I saw her and she prepared me for the crowns. She gave 5 shots to numb the area and during the procedure she gave me four additional ones. When I got home I started having the worst pain that I have ever experienced. I called the office and there was a recording that the office was closed. After several calls I got two numbers to call for an emergency. I called Dr Saito for half an hour and she didn't answer. I was screaming in pain and crying. In desperation I called the police. They sent me an ambulance. While waiting Dr Saito called me and said that she was sending a prescription to Walgreens for steroid and the EMT would give me pain killers. When the ambulance came they said they were not allowed to give me medications. They took me to the ER. I waited for an hour screaming and crying before they gave me a pain killer. I went home and the next morning I went to see Dr Saito. Another dentist saw me first then Dr Saito. She told me I needed to have a root canal. I had paid $2,200 for the crowns that I did not receive. It took me 2 months to get an appointment with an endodontist. He took XRays and told me he wouldn't do the root canal on my cracked teeth because it was expensive and it wouldn't last. He told me to have the teeth extracted. I went to 3 dentists and they wouldn't do the extraction. One of them recommended Dr Cudney in Beavercreek. I had the 3 teeth extracted in September, over $3,000, two implants in January, $7000, two crowns at another dentist $4,000. I went through all this suffering physically, economically and emotionally because of Dr Saito's misdiagnosis and all the pain when she prepared my teeth for the crowns for her ineptitude at doing the procedure. I asked the office manager to refund me the $2,200 . She said she had to talk to Dr Saito and she would call me back. She never did. I called several times to talk to her and I was told she was talking to a Dr and she would call me back. She didn't. Every time I called they gave me an excuse For her not calling me back. To date I have not received a call or a refund.