I'm giving a 1 star because I at least got a response 2 hours later. 2HOURS!!!!! Then my quote of…read more$214 to get from Milaca to Minneapolis. That is disturbing!!! Once It's light out I'll be walking the hell out of this town until I find a main road or highway. Ugh. Never again! And I support local and family owned businesses. This through.......i can't justify $214.00 and that's not including the expected tip. Heck No!

Had TJs bring us to and from the airport from our home in Maple Grove and couldn't be happier. They…read moreshowed up on time picking up at our home and helped load the bags and got us to the airport with plenty of time to make our flight. The pickup from our flight at return was effortless as well. They knew our flight number and texted us when the plane landed. There was a delay with the plane coming into the gate but we eventually got off, got our bags, and met the driver who described their vehicle making pick up easy. Excellent service and polite staff. We'll use them again.

I took Groome to and from teh Minneapolis airport. Service to MSP was absolutely fine. Coming…read moreback my United Airline flight was delayed two hours, and I actually landed after the departure of the 11:00 pm shuttle back to St. Cloud. No problem, I thought, but in fact the next scheduled shuttle (12:15 am) simply did not show up. Not sure why. No more shuttle until 4:15 a.m. Impossible to sleep at the airport, so when the 4:15 came I was exhausted. I asked for either a refund or a voucher for future use and customer service said "A reservation does not guarantee a shuttle will be waiting for you in the event that your flight is delayed." So, no refund for me. No voucher either. I suppose the lesson is to not rely on Groome for being available for shuttles toward the end of their daily schedule. It's not clear to me why they ask for my flight information when I make a reservation but apparently don't hold a shuttle when they could see that the plane was arriving late.

The driver was wonderful. She drove safe, helped us with our luggage and was so very nice…read more The van's AC was broken. We had to ride the whole way (about 4 hours) with windows (only two of them up front) open in 85 degree heat. When we got to transfer center in St Cloud the wonderful driver was kindly explaining the AC problem to a younger woman, a Groome employee, who was manning the counter (about 7-8pm on 23 July 2026). This woman was not nice. She was denegrating the nice driver, insinuating the AC problem was her fault for not opening up the rear vents. I told her the AC wasn't blowing any cold air out of even the front vents and that the vents were open throughout the van. She then became rude even to me claiming the AC was working and had just been repaired. She was very dismissive to me when I was telling her plainly the AC didn't work. This woman at the desk should not work at Groome. I have had the most friendly encounters with EVERYONE at Groome over the last 10 years. But this young lady was downright mean, dismissive and denegrating to me, another passenger who also noted the broken AC system and her own fellow employee, the very nice driver. A broken AC is unacceptable during the summer. But that is nothing compared to watching a nice person get denigrated and then being dismissed myself for reporting a mechanical problem with our van. For this reason I will not recommend Groome Transportation to anyone unless follow up action is taken to 1) fix van's AC and 2) counsel and train the rude employee on how to treat people with kindness.

Drivers are very friendly and always on time. Fun to talk with on the way to destination…read more CW

Set up a ride for work hours before and didn't show up. Late for work waiting on the taxi, won't…read moreuse again!

Such an amazing option for the area! Always friendly and fast service. Clean shuttles. Would…read morerecommend for any large group getting around to the local bars in the area!

dont use him for lakes jam. you will end up waiting 2 hours for a shuttle that you reserved.read more

Poor communication, inexperienced drivers, but somewhat pleasant office staff. Management needs a…read morerevamp starting from the top and not enough properly trained employees. It's like a ship with NO CAPTAIN! I would not recommend this company if you're traveling to and from the airport. You'd be better off with Uber, Lyft or Groome! Kudos to Bonnie and Bill for keeping the ship upright!

Executive Express vans make runs up and down I-35, picking up people at various gas stations and…read moreother stops along the way and delivering them to the Minneapolis, Minnesota, or Des Moines, Iowa, airports. I made a round-trip reservation to shuttle my mom from north central Iowa to the Des Moines airport. As it turned out, there was a winter storm and I had to re-schedule to work around flight cancellations, etc. The women who answered the Executive Express reservation line were helpful and accommodating. Even after-hours on a Saturday when I had to make one final schedule change the phone line provided an option to reach a manager who notified the driver that Mom's return flight to Des Moines had been delayed. After her flight landed she was able to easily locate the Executive Express desk near the rental car desks / baggage claim and the driver met her there. She said the drivers were friendly and helpful. Despite the bad weather Executive Express provided great service. The price was not unreasonable compared with gas and parking for a round-trip to Des Moines and the peace of mind of not having to drive was worth it.

We used Tony Goes There for airport transportation for three of us, and everything went so…read moresmoothly. Tony was right on time for both the ride to the airport and our pickup when we got home. He was great with communication, helped with our luggage, and the door-to-door service was so nice. We paid and tipped up front, and he still gave excellent service from start to finish. He's dependable, easy to talk to, and also great about letting you just relax and listen to music if you're tired. Nice vehicle too. We'll definitely use him again!

Tony is a great resource for transportation. He's reliable and knowledgeable. He also keeps a clean…read morevehicle.

I have used Pearl a couple of times for airport transportation. The service is good with…read moreprofessional courteous drivers. Better than renting cars for me. Nice vehicles too.

From the owner: Ruthies Carpet Cleaning is the tried and trusted provider of commercial and carpet steam cleaning…read moreservice in the Sydney Metropolitan Region. This includes Ryde, Westmead, Gladesville, Cronulla in the Sutherland Shire, and Campbelltown in the Macarthur Region.

Thanks , for being so helpful and kind to my mother who came in from out of town. She made it…read moresafely and enjoy her ride...

Great customer service, friendly, and always on time. I definitely recommend Fargo Metro Taxi and…read moreLimo Service (they are not the same as FM Taxi).

Excellent service! No other taxi service in town returned our call. Gentlemen was fast, courteous…read moreand fun!

Use or rely on these a-holes at your own risk, but don't complain later on for not having been…read morewarned! Read other negative postings below, as well, and please take them seriously! I called them two weeks in advance, we agreed on the date, time and pick-up location, but 10 min. to pick-up time they tell me their driver hit a deer and there's no back-up plan. You know, they should've thought of a better lie, instead, and even had the nerve to suggest rescheduling the ride on a different date when I was supposed to get to the airport on that day. I will certainly file a complaint with every police station on a 500-mile radius, city halls, transportation boards, travel agencies and even the IRS to check'em up thoroughly, as I bet their finances aren't legit either, and make sure no one else in this country or broad will ever do business with them again. It's dangerous to have such bast"e"rds operate near colleges & universities having a significant number of foreign staff, students and visitors. I certainly won't forget this negative experience or forgive them for that matter, and I hope I am the last person they screw over this way.