I had excellent cab driver And he got us where we had to go…read morethanks for getting us back safe and sound

I highly recommend this service. They answer the phone, pick you up on time and even come early…read morewhen your flight gets in early. Steve is very friendly. His car does smell like cigarettes but not so strong as to give me a headache.

I love that I feel safe riding with Dial-a-Ride also every time I call to book an appointment the…read morestaff is very friendly and knowledgeable and all the drivers are professional and courteous. The app is easy to use as well and is an excellent new feature!

Terrible service. They charged me $50 more for the same ride. The cab driver wanted to argue in the…read morecab about not making enough on the ride to make the ride in the first place. Well don't do business then. When you do, be consistent. The gas for my ride was $15 at most. My ride cost $130. I've had the same ride in the past and it was $77. Per owners instructions I was charged $130. That's ridiculous. I'll never use this cab service and would not support this owner. Clearly he's money hungry. He won't be getting anymore of mine. Given the cab drivers ridiculous reaction to my disgust in price gouging. I wouldn't recommend this service to anybody that cares about their money. There are other services. I'd recommend them. Fair pricing without the attitude of accept my bs.

Awful customer service. Called to ask for a pick-up at 9:55am in 15/20 minutes. The lady on the…read morephone was very rude. Called back at 10:30am to ensure taxi was still coming. Was told one was on the way, still waiting at 10:45am. Will not use this taxi company again.

Not only overpriced but they did property damage! Yet he didn't say anything about it. It was a…read morepassenger that brought it up.

Is it really necessary to honk the horn when entering the parking lot of townhouses??? Driver does…read moreit Every damn time

Excellent service! No other taxi service in town returned our call. Gentlemen was fast, courteous…read moreand fun!

Use or rely on these a-holes at your own risk, but don't complain later on for not having been…read morewarned! Read other negative postings below, as well, and please take them seriously! I called them two weeks in advance, we agreed on the date, time and pick-up location, but 10 min. to pick-up time they tell me their driver hit a deer and there's no back-up plan. You know, they should've thought of a better lie, instead, and even had the nerve to suggest rescheduling the ride on a different date when I was supposed to get to the airport on that day. I will certainly file a complaint with every police station on a 500-mile radius, city halls, transportation boards, travel agencies and even the IRS to check'em up thoroughly, as I bet their finances aren't legit either, and make sure no one else in this country or broad will ever do business with them again. It's dangerous to have such bast"e"rds operate near colleges & universities having a significant number of foreign staff, students and visitors. I certainly won't forget this negative experience or forgive them for that matter, and I hope I am the last person they screw over this way.

Disrespectful driver that will make u cry and they drive so badly also they pick people up with…read moresomething wrong with their vehicles.

Called at 6 and I was asked if my ride was for work. Told Becky no. She told me it would be 20…read moreminutes to an hour because she was waiting for a vehicle. Called back at 6:55. She argued with me and said she was not there at the time she promised because she had given other people rides and that she had tried to call me. No calls from 218-999-9318. Said she it would still be even longer. I don't understand how she was giving other people rides without a vehicle. And what type of estimate is 20 minutes to an hour? Will not be using this service again. Will not recommend. She messaged me from a personal number at 7:10 to ask if I still wanted the ride. Ridiculous. Then said this: "And I'm sorry that I didn't get the damn until almost 6:20 6:30 and then I had people that called and needed to be to work". Asked her to leave me alone, she continued sending weird messages.

Requested a pick up at 10:30pm was given a 40ish min wait time it's currently 2:00 am no call to…read moreexplain delay

From the owner: We have been providing safe and reliable rides for the Alexandria area for over 8 years. All our…read moredrivers are licensed and insured. Some of the services provide include- Taxi, Shuttle, airport, courier, and delivery. We look forward to continuing to provide a great hospitality experience