It was easy to pick up my online order for new shoes! I also like the location, as there is lots of…read moreparking. I would definitely come to look around at the store.

My husband is hard to buy shoes for (we both have wide feet), but we always end up scoring…read moreincredible deals here. Whether we shop online or come into the store, it's extremely rare we leave empty handed. Although we had to wait longer than normal yesterday (while cashiers sat around and didn't do much as the line grew), the fact my husband could end up with some great shoes made up for it. Any other time we're in the store, the staff is extremely helpful.

Definitely worth stopping by for their current sales. I scooped up a pair of Nike slides for $14.95…read moreplus tax. The kid didn't find the shoe he was looking for. O' well it will not kill him. Customer service is great. Courteous, and respectful. I will spend my money here. Check this place out.

Great service and staff; everyone was fully attentive and eager to help. Clean, organized and I…read moreeven found some deals. I was in & out with no hassle.

I guess I'm spoiled. I've seen a better selection at Rack Room Shoes who also does the BOGO half…read moreprice deal. Minus the tennis shoes, most of the dress and casual shoes are made by inferior generic brands which are made of sub-par man made materials. Ten years from now, your knees will pay you back for wearing cheap heels and will not support your weight. Additionally, the prices for the shoes are about the same as Rack Room Shoes, which carries pretty reputable brands such as crocs and bare foots that give more support. I would pass up buying a shoe from this location unless it was for the purpose of buying tennis shoes. However, parking close to the store front is a bit challenging. Unless you backed into a parking spot, you'll have a difficult time backing out because traffic is constantly coming both ways. In retrospect, I wouldn't go through the trouble of parking here because there isn't anything to buy here.

The sales lady named Michelle in the store was quite rude in the store to me. I told her it was my…read more1st time a shoe carnival & asked how the pricing worked for non sale items. She said " obviously" it would be the printed box prices. That's not what you should say to a customer who is asking for help. She needs coaching on proper customer service.

Really good selection.. However, one heavy set employee I have asked her 3 question and she did…read morenot hang up her personal loud phone call that she had have . She have keep on sending to help me a young gentlemen. He was helpful. She was rude ! .

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Great mall I would shop here for the holidays or more…read more Choices are endless thank you so much value was great Customer service Was nice And value great

It's bad! I ask for no lettuce and a few minutes later they gave me my order so I had to take it…read moreoff myself

Terrible Inventory and Customer Service - Lost a Customer for Good…read more I placed two separate orders with Academy - one for home delivery and one for curbside pickup. Both orders showed items in stock and were marked as preparing for shipment/pickup. Shortly after, both were canceled because the items were supposedly out of stock. To make things worse, I had to deal with terrible customer service. No real help, no clear answers - just frustration. Now I'm stuck waiting for two separate payment holds to be processed so I can get my money back, all because of their mistake and poor inventory system. This entire experience was an inconvenience from start to finish. Academy has lost me as a customer, and I'll be telling my family to avoid shopping here as well. If you value your time, money, and patience, shop somewhere else.

Being an avid bass fisherman to say the least, LOL, I love Academy. The only issue at any location…read moreis the low inventory or no inventory. I guess it's just these crazy times we currently live in as we face limited supplies of what was once endless supplies. They offer fishing, hunting, camping, clothes and other items for your outdoor needs.

Famous Footwear had to grow on me. I have to admit that my first introduction to them was high…read morepriced, but the prices have come down tremendously and the coupons dont hurt either! I actually had perused some pairs for purchase through the app, but one of the pairs of shoes wasnt available for pick up (for free)--only available online. Since I hadnt purchased enough merchandise to get the free home shipping, I would be paying for the delivery. Umm. No. Sought option 2: see if the shoes are in store for purchase. Came to this Famous Footwear since I was in the area. It may have been my 2nd time visiting. There was hardly any foot traffic in the store, which suits me just fine. I was greeted upon entering, checked on while I shopped to help me find my intended purpose of purchase, in which was shared to me that I could order any shoe and have it delivered to my home for free. I explained that I attempted to do this through the app, but it was later explained to me that there are no delivery charges, regardless of your transaction amount, when you order through the store. Nice! I was at least able to find one pair I had already identified for purchase previously in store. I tried to see if another pair in store could compliment my needs, but it didnt happen. Decided to take a chance on the pair that iniitially caused the delivery dilemma and see how they work out once they arrive. The online ordering with the store was very smooth. They inputted my shipping info and telephone number and I was able to verify the info before it was finalized. Additionally, I was able to stack coupons for the transaction. Not only did I get the BOGO, but had earned a $5 off coupon and was able to utilize the BOGO + 15% offerred at the time. Can you say score?! One pair by themselves were $40 regular price. I ended up only paying $45 for BOTH pairs! Plus I was able to take the pair that were in the store. I was sent my tracking info for the order a few days later to see when the order will arrive. From someone who hates shoe shopping, Famous Footwear has definelty softened my stance on this statement. In fact I think Im becoming a shoe junkie because have several boxes of unworn shoes under the bed right now! A girl has to keep her shoes game tight, right? And if you like to do so while saving a few dollars, then Famous Footwear is the place to go!

Went to try and shop for shoes on 07/13/22 around 3 in the afternoon and the doors were locked Try…read moreagain on 07/16/22 and they were closed for the day. What stupid person thought it was a good idea to close a shoe store on a Saturday

If I could give this store one star I would!! You check out my other reviews and know I'm not one…read moreto complain. However, today is going to be the exception because this is ridiculous. As I soon as I walk in no one greets me (cool, you're occupied). I walk around for a few moments and come across two employees having a sidebar conversation (cool, maybe they're on lunch). I'm here for another few moments and at this point I'm getting irritated. Three people standing around not doing anything. So, I spoke up asking someone "is there anyone to help?" All five people turn around like a deer in headlights. Why should I have to ask for help when's there's employees standing around? What is this New York? I've had better customer service in NY. What happened to southern hospitality? As soon as I walk out of the store (the same guy having the conversation) sees a man and asks him did he need help. If this is how you treat your customers, y'all should be fired. I also went and called the manager and she gave me a BS, rehearsed apology. She sounded no where near sympathetic or tried to give other solutions, other come see us again. Do better finishline

DONTÁ WAS HORRIBLE VERY RUDE AND HIGHLY UNPROFESSIONAL! Can you believe he is the manager? Can…read moreFINISH LINE please send a general-manager to retrain this rude sorry excuse for a manager. I simply asked to use the fitting room and instead of saying sorry the light is broken he said Nah you can't go in there. His tone and demeanor was that of a teenager with pop culture attitude. When wearing the FINISH LINE logo and representing FINISH LINE as a company he should talk professional and lose his I don't give a S**T attitude. I walked out and went to Footlocker. I spent 200$ at Footlocker. I know 200 might not seem like a lot to most people but every dollar counts in any business. Hope Finish Line does something about this soon. This was a few months back just forgot to add it to my yelp.

I really enjoyed ordering my shoes off of their website. It was so easy and they had a lot of great…read morethings to choose from. I don't mind paying a little extra for something that will last me a bit longer than the usual shoe. And they are always there to help in any way they can. I recommend this site to anyone.

Came here 15 mins before closing and they were already closed and no one inside. It says open until…read more9pm on google and Apple Maps and everywhere I searched. You are lazy people.

Lydia was absolutely BRILLIANT! She deserves a raise for her performance, she was so kind and so…read morepatient and professional, had a lovely friendly conversation with me while we waited to get a situation We had going on, absolutely outstanding, she made our whole week!

This worker she's a black older lady I just returned a amazon package after being in line for a…read morewhile, has the audacity to say "oh you didn't tape the box" i said no i didn't have tape and i don't know yalls process, hands me the piece of tape to tape my side asking "are you gonna help it's your box" I wouldn't have been upset if she would've at least said please like ma'am I work in customer service too and we tape up the boxes and make labels it's never an issue so I don't know what this attitude was for