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Aldo

4.0 (2 reviews)
ModerateShoe Stores

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14 years ago

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14 years ago

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Fred Toenges Footwear and Pedorthics

Fred Toenges Footwear and Pedorthics

(17 reviews)

$$

I have been shopping at FT since they were on S. Anthony never had an issue. I tried to exchange a…read more90.00 pair of sandals because when I got home they were too big and I was not sized correctly. Manger would not exchange them because they had dirt on them. I said I should have wiped them down. Manager said she would note the on my account if I would try and exchange or return another pair in the future. I left feeling very upset. I'm contacting the BBB. Spend that much money on a pair of shoes that don't fit properly then they will flag my account.

After getting diabetic shoes from them for years, this time I lost faith in them. Angela admitted…read moreto filing the Medicare claim incorrectly because they used the wrong code. They sent a correction but it was denied. Their appeal was also denied. Their remedy for correcting their mistake was to bill me for the part Medicare would not pay even though they admitted their error caused this. I had the same services performed that I always have and the shoes were previously fully covered. The only difference was their error in filing. They insisted on passing the cost of their error on to me! When I spoke with the owner, Ross, he said I had three choices: 1) Pay for their error, 2) Have the appeal filed again and risk having Medicare deny the whole transaction (which I have a hard time believing since Medicare had already committed to paying the business for the biulk of the bill), or 3) Send me to COLLECTIONS for not paying for their mistake. I have never been threatened with collections in my life--especially to pay for someone else's mistake. Sadly, I will not be doing business with them in the future.

Shoe Carnival

Shoe Carnival

(5 reviews)

$$

my boyfriend and I stopped in the other day for shoes for his family pictures. we were helped by…read moreGloria. she was awsome! I took her multiple shoes and without attitude or complaints she looked them all up for me! she had a beautiful smile and a fun spirit! i felt very comfortable whole in the store. she even helped us make our final decision. 10/10 we will be back!

12/10/22 I went to NorthCrest shopping center to purchase a pair of Hey Dudes, I wanted a pair of…read moreslip ons after having a major shoulder surgery the 6th. I asked an associate what size was equivalent to a woman's 9 1/2 in a men's Hey Dude. She stated a Men's 11. She was WRONG! After doing a google search. It was a men's 7. Well, they were out of stock of ALL Mens 7's. It was suggested a I get men's 8. I got the men's 8. I've purchased several pair of hey dudes this for my oldest son year. Then, earlier in the week I purchased a boys 6/7 hey dude for my son, again they were out of stock, so I had them shipped to my house. I showed the purchase to the cashier asking her that with my new purchase in my had today, and the online order if I could spin the wheel. The cashier wasn't sure if I could or not. Confused she turned to the female manager working and asked if I could spin the wheel. The manager asked for my ID. Not sure what my ID had to do with spinning the wheel, but ok, I showed her my ID. The manager said yes I could spin the wheel. She walked into the office, she came back out and asked me what I ordered. I told her I didn't order anything, I ordered online it was shipped to the house, showed her the order. She was so mad at that point, then YELLED AT ME! Then said NO!! You can't Spin the wheel! I was shocked!! Wow! She must really hate her job to treat customer like this! In shocked I left. 12/12/2022 shoes were too big, I return to the store to return the hey dudes that I purchased. The cashier was very nice in the return process. Asked why I was returning them, I stated they were too big, that I needed a 7. I would go look on the floor, but last I looked you didn't have any, and I could not order online either. The SAME female manger walked up disrupted our conversation jerked the shoes off the counter looked at the bottoms of the shoes. I said if they were worn they were worn in the store and tried on again at home, that was it. She then threw them in the box. This manger needs to not have this title as a manager. She needs a reality check. I have filled out the survey online, and corporate has been in contact with me and stated that this will be looked into and will be resolved. This manager is down right rude and needs to be retrained. I will never set foot back in the NorthCrest Shopping Center Shoe Carnival Again.

Aldo - shoes - Updated May 2026

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