I love this shoe store my favorite place the staff are amazing and very helpful to all of their…read morecustomers..,

I miss the Warren location but had an opportunity to visit the Clinton Twp location. Excellent…read moreselection and prices! Such a nice friendly employee too! I found what I wanted at half price! I am definitely making a return visit!

After a handful of visits, I must say this store is well deserving of five stars. Why?…read more 1). I've been greeted upon arriving which is always a nice way to start a visit to a store. 2). I've never had a negative experience and if I've had questions, they are promptly answered. 3). The selection is very good with a nice variety of shoes to choose from whether for women, men or children. 4). The store has always been clean and organized. 5). I always shop with the Shoe Carnival coupons. Who doesn't like to save money on a nice pair of shoes, right? For our most recent visit, my son needed a new pair of athletic shoes. He wanted to go to the mall but I advised him to at least look here first. He found a nice pair of Nike's that were already at a good price and with the $10 Shoe Carnival coupon, it was a no brainer for me. But he was hesitant so we both went to the mall to look around and the prices were of course higher and I couldn't find a coupon to help him save his hard earned money. After realizing the prices were at a premium at the mall, he decided to come back and buy the original pair he saw here. Yep, coupons do make a difference and most of the time if I can save, I will buy from a store that offers a bit of savings.

So disappointed, took my daughter to this Shoe Carnival for a casual day of shoe shopping. She…read morelikes the store, (mostly because of the basket ball play area, I think), we have only visited the Macomb Mall store, not finding anything at the Marshall's right next door, we wanted to check it out. I was truly impressed when we walked in at how tidy and organized the store felt, the staff seemed friendly enough, as a young woman and young man each approached us within 5 minutes of entering the store, and the shoe selections were easy to find due to how organized the store was. THAT IS WHERE MY PRAISE OF THIS STORE AND ASSOCIATES ENDS! My daughter had selected 3 pairs of shoes, we placed them neatly on a bench, disposing of any excess trash to the garbage can nearby, and set our coats beside her shoe choices on a bench between the girls and boys shoes. I went around the corner to see if there was anything my son might be interested in since we were there anyways, and she tore off to the basket ball court. After looking for approx. 10 mins, we went to get our coats and shoe selection for checkout, and all the shoes we had selected were gone! When I asked the young woman she just said, "I put them away". Now I was obviously upset that over an hour of my life was for nothing, but infuriated at the nonchalant way she responded to my inquiry, which was only compounded by the lack of any kind of apology! There was no reason for her to put those shoes away. Our coats were there, so we obviously were too. Besides, due to the lack of business in the store, we were easily seen. The young man came along, probably hearing me tell may daughter how awful this store's customer service was, and that we were leaving, and asked what was wrong. Then in a very similar, nonchalant way, he never says anything to me, but instead walks away, seeking this other associate! I was so aggravated by this time, I just wanted out of that store! I have worked within industries focused on customer service for most of my adult, working years, and am currently the regional lead for Customer relations and CSP for H&R Block, Inc., so I have seen and heard all kinds of situations and circumstances regarding superb all the way through the most abysmal types of service. So if I may, Shoe Carnival, the associates working at your Hall Rd store around 3:30-4:30 Sunday, March 3, 2019, allow me to give some pointers: First rule of thumb, always say "Sorry" when a customer is noticeably upset, no matter the reason, it's not that customer's expect you to grovel, it just let's them know you are aware, even empathetic toward their dissatisfaction. Secondly, ask your disgruntled customer if there is anything that can or could have been done to appease them, and if possible do it, within reason of course. Thirdly, don't just assume that a customer is done with their shopping just because they've walked away from their "cart" to go to another aisle for a moment. If the "cart" along with it's contents have been sitting for an unreasonably long time or If you have seen them physically exit the building, by all means, put the cart away. Otherwise it's just rude, and as in this case, the company lost over $100 by this associate's dismissive attitude toward a customer's concerns! $100 may seem like a drop in the bucket, but when you consider if every store did this 5 times a day, that's $500 a day, or 3,500 a week or $14,000 a month, you see where I'm going with this, right? It's really bad for any business to allow associates to simply disregard customers in this way. Shoe Carnival wasted my time, in the end did not get to take my money just because of one or two employees that in my opinion should't remain as such!

No flats that caught my eye or peaked my interest enough today…read more Folks are mostly spaced out, except it's a bit tight by the clearance section. I saw some strange and furry crocs and Steve Madden shoes. I must have missed this trend. I did see interesting short boots and pumps, but was mostly looking for flats today.

Buyer be ware!.....DSW is now using a 3rd party for their returns. I was denied a return of a pair…read moreof shoes that were not worn, were within the return time, and with receipt in hand. The reason: too many returns. I shop a lot on line, and keep most of what I purchase. There was no appreciation whatsoever for the many many shoes I've purchased and kept only about the ones returned. Most of my purchases are done on line, especially with less and less brick and mortar stores available, and so returns are inevitable. When the staff person told us the return was denied, we were treated like criminals. Again, buyer be ware when purchasing at DSW.

Has a good selection of shoes and nice employee. If your looking for hype shoes it has only a small…read morehandful of them. In all its not a bad choice for anyone and has a good selection.

The staff was super friendly and helpful. Selection isn't the greatest and the prices are a bit…read morehigh. Better than the typical ff, but I'd rather go to DSW or somewhere else.

I like the Mall at Partridge Creek for a variety of different reasons. It's an outdoor mall with a…read morevariety of nice stores and a movie theatre with many options for dining as well. They aren't open late (8 PM?) but that's okay. There's plenty of seating around and the place is dog friendly. Parking's pretty good but it does get backed up and busy sometimes so beware. They have a beautiful water fountain and loads of places to sit if you're waiting for someone to finish shopping or what not. While not every store appeals to me, the shopping here's decent. They've had some vacancies for a while, but that's okay. I usually come here since they have a crocs store, but I wish they had a Starbucks here which they do not have. During the holiday season, they have an exciting and wonderful Christmas tree with a well decorated mall. Better then most! I like that it's clean and well kept here, but occasionally there's a TON of teenagers running amuck which can be annoying. I think it's because most of the stores apply to a younger crowd versus older crowds. Overall a great place to grab a meal, do some quick shopping or just meet up with friends to walk around.

Need to do a bit of walking, it's sunny and cool, but maybe able to hit a few shops while we are…read morehere. Maybe hit the made in mitten and sur la table, two of my favorite shops to browse. Stopped by taste of tea, Swarovski, Vera, Coach, Francesca's and a few other stores too. It's tad chilly to be walking around today. Inside mall would be a better idea for sure. It's dog friendly, as I have seen tons of folks coming and going with their furry friends, you might even think it was a dog park, there's a lot of dogs.

My podiatrist sent me to hansons because I acquired a tailors bunion and I just had knee…read morereplacement surgery a few months ago. He said Hansons will have a shoe that will aid both the issues. The closest Hansons for me was the Utica store on M-59. When I first walked in I was skeptical because the employees looked so young. I was quickly reminded you shouldn't judge a book by its cover. The young man that helped me (Jabber J.) was very patient and knowledgeable. He also had a good understanding of my issues and what I needed. I told him my price range and he didn't try to over sell. He knew the differences in the design of each shoe. I've got a new perspective on the young people today. I also have the most comfortable pair of shoes that surprisingly didn't break the bank. I highly recommend Hansons.

Got a pair of shoes as a gift, assured purchaser they could be returned , when attempted return…read moreonly store credit is done. That explains why there are so many locations. First and last time in this store , I don't do business with any businesses that hold my money hostage.

Mega Selection! I…read morecame in here looking for some low tops and some hiking boots and wasn't disappointed. They had at least 5 different brand names for the boots, like Timberland, DC and Colombia come to mind. Same with the tennis shoes; adidas, Fila, Nike, Sketchers and the list goes on and on. I picked up a pair of track shoes and I swear they only weighed 2 ounces, amazed. Prices were competitive and the staff was attentive even though the store was slammed with traffic when I was in there. If you're out lookin' for kicks, come kick it in here for a minute!

First off, the selection cannot be understated. They are the Costco of footwear selection. Such a…read morevariety might paralyze one with the Paradox Of Choice, but I find it helpful, as I'm pretty fussy about my shoes. My problems are twofold: 1) The layout and signage is just not helpful. It's too wide open, the angular aisles are not conducive to a good shopping experience, and I can't tell where one section ends and another begins, or what the sections even are. 2) Price. If you don't do closeout, you're not getting a deal here. Maybe that's my problem, but for a place like this, I expect better prices.

I love the Mall at Partridge Creek, especially in the summer when they have free concerts on…read moreFridays Saturdays and Sundays from May through September. The bands are great and they get a good crowd of nice people watching. There is also a splash pad for the kids and plenty of shops and restaurants for the whole family. There used to be some large stores on each end of the mall, but those have disappeared. There is a real variety of shops and plenty of choices for food. Bring the whole family and even your dog as this is a dog friendly mall.

Nice walkable outdoor mall area. Most ideal when it's warmer outside…read more Exterior area is well maintained and manicured. Should be nicely decorated for the upcoming holidays here shortly, if not already.

This always used to be my favorite mall to come to throughout my childhood because I really enjoyed…read morea ride on the carousel after shopping or getting something to eat

Lakeside is closing down. I came here for 1st time over 10 years again and it was always sort of…read moreempty even on the weekends. Only a few stores remain and they will close this June 30th. I'm not sure if that includes Macys and JC Penny's though. There's a sign out front that says it will become the future home of Lakeside Town Center. Today is my last day in this place, so goodbye!