I DO NOT WANT TO GIVE A STAR BUT HAD TO BE ABLE TO POST THIS WARNING HE IS ABUSIVE AND A CON MAN.
Home Warranty of America needs to remove this repair man and his scam service IMMEDIATELY!!! He was called in to look at my fridge/freezer and dryer. Because he was doing 2 jobs the HWA claim said we had to pay $100 for each claim ($200) but because it was at the same house they wavered one of the fees. He only looked at the dryer, he looked at the fridge AND DID NOTHING saying it was fine even though the central piece was burning hot to the touch. Less than 24 hours later it died, totally defrosted, Water and blood was all over the kitchen floor. We lost over $600 worth of food and had to throw everything away. My husband called HWA who were going to send another repair man out and charge us again as a totally new claim! I called ALDO who showed up in less than 15 minutes, he pulled the fridge out, pulled the back off saying the condenser was the reason. HE TOLD US TO LIE to HWA and tell them he had fixed the fridge/freezer. He said that hopefully it would hold out until 30 days had passed. Why? because he told us that without a home inspection because as new home owners we should of waited 30 days before making a claim because HWA would NOT do anything without the home inspection paperwork. HE INSTRUCTED MY HUSBAND TO LIE to the HWA rep and tell them he had fixed the fridge the first visit.Then call it in again after 30 days, and ask for him, pay another $100 and he would come out and either fix it or tell them we needed it replaced. He then told us TO PLUG IN AN ELECTRIC FAN BEHIND THE FRIDGE "ON THE FLOOR" TO HAVE IT BLOW ON THE MOTOR SO IT WOULDNT BURN OUT AGAIN! An electric fan that would be sitting in the water if in fact it didnt hold out for 30 days with the likelihood to electrocute anyone unknowingly stepping in the puddle of water that would form! For the dryer HE SAID he would return Friday between 11-2 to fix the dryer. I told him that I had just started a new job so Friday would work. He didnt come UNTIL 6PM!!!! When he came I let him in asked why are you 4 hours late. He raised his voice to talk over me saying I told him to be here after 3pm, I said no one here told him nor anyone else to be here that late. At this p0int he had pushed pass me into the laundry and then started YELLING AT ME IN MY FACE shoving the invoice in my face trying to show that someone had written after 3pm on it. I told him I didnt know what he was talking about and I walked away stating this whole thing with him had been a nightmare from the beginning. At this junction I want to explain that this MAN was in MY HOUSE thinking I WAS A WOMAN ALONE. He came into the family area and in a threatening motion stormed in yelling "In fact it was you that said after 3 because you said you started a new job and wouldnt be home until 3 implying I was lying! what????!!! His yelling was threatening and it scared me and my dog.. I corrected him again referring to what he had said a week ago. At this point my 22 year old son walked into the room and looked like what the heck is going on in here, who is this man yelling at my mum!? At first Mike did not see my son, but when he did he immediately stopped yelling and went back into the laundry. Again this abusive rude man thought I was alone in the house. In less than 10 minutes he yelled as he was walking out my front door "Im done, the receipt is on the dryer, empty your vents" letting my door slam shut!!!!! He did not test the unit, he left my laundry a mess from pulling it out and scratching the floor!!!!!
DO NOT USE THIS RUDE MAN. HE IS ABUSIVE, A CON MAN AND DANGEROUSLY INSTRUCTS YOU TO LEAVE ELECTRICAL DEVICES IN PUDDLES OF WATER AND INSTRUCTS YOU ON HOW TO SCAM THE HOME WARRANTY COMPANY.NOT DOING ANYTHING FOR THE SERVICE FEE. HE HAS BEEN REPORTED TO HWA, THE DISTRICT REP FOR HWA AND THE BBB. read more
