The two gentleman that came out to unclog our drains, were extremely helpful and great at getting…read morethe job done. They really did go above and beyond as one of them took the time to even give me a demonstration on how toilet paper (who knew) is so important in buying the right kind to avoid this problem in the future. They even took the extra time to scope the pipe with a camera to ensure there was nothing else to cause future clogs. As a brand new home owner, this was extremely helpful and meaningful to us!

On the advice of a friend, we contacted Aalco to clean out our residential septic tank. They…read moreseemed to be professional and showed us how we needed extensive service. The cost was 10x what we would have paid for just the septic cleaning but it really looked like we needed it. They completed the actual work but left our lawn a mess! Piles of dirt everywhere and when we called to complain, they were not helpful at all. Upon fixing the lawn ourselves, we found that they threw the old septic parts into the piles they left. These parts would have caused extensive damage to our lawn mower and someone could have gotten hurt. Only after all of this did we find out that the drivers/servicemen work on a commission basis! Now we really doubt all of the repairs they did. DO NOT TRUST THEM FOR RESIDENTIAL WORK!!!!!!!!! At the very least, do not trust that they will return your lawn to normal. STAY AWAY FROM THIS COMPANY - we wish we had!

An amazing company! Jay and Scott came today to empty my tank but above and beyond to be helpful…read moreand informative!! I haven't used them since 2014 and they're still the best!!! Highly recommend them to anyone with septic problems!!! Definitely worth every penny!!!

They took the money and left without anything done/ could not locate the septic tank…read more They came at 1:20pm and later on they came in told me it already passed limit of one hour if i want to continue or stop. I told them to STOP and they charged me $300 for 2 hours of work ??? I called the office. She told me THE WORK is NOT WARRANTED so i have to pay $300 for what they told me to. Lesson to learn: Make sure you know what you are doing in oder to deal with company like Eggan.

I reached out late at night about an EMC plumbing issue and sent a photo of the problem. Even…read morethough he couldn't come out since he was on another job, he was still incredibly helpful he looked at the picture, explained what the issue seemed to be, and even recommended a few companies with EMC lines. Super helpful and nice!

I am handy with renovation. I just need a rough in to change the existing water lines for single…read moresink to be changed to double sink and center the drain pipe for new vanity/sink combo. Skylar was responsive, understood the job and got it done.

I called three local plumbers with a clogged sink, and Chris was the only one to return my call. He…read morecalled me back right away, scheduled a time to come, came during that time window (which was the very next morning), and fixed the problem. So glad I stumbled upon Superior Drains! If you're looking for someone locally, don't hesitate to give them a call.

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

If you are looking for a professional plumbing company that responds to your plumbing needs you…read moreneed to call Crane company. I had an issue with drainage and they were prompt to respond and took care in repairing my drainage problem. Ryan and his associate were professional and neat. The job was explained and completed with great satisfaction. Great job guys is all I can say. Call Crane you will not be disappointed.

We have a well. Lost water and called this company. They sent a tech out. After diagnosing the…read moreproblem he said he found the problem and said a piece of pipe needed replacing. He jackhammered a hole in our wall and replaced the pipe. He primed the pump and left our residence. Within a couple of hours we were without water again. Tried getting in contact with them without an answer. Then we received the bill. $841.48 dollars later we still had no water. They did allow $15 for 3 cinder blocks that cost me $200 to have installed. If you have an extra $1041.48 to throw away this is the company for you. Do not recommend them. Wish i could check zero stars.

Bob Aldi did our home inspection in New Hartford for us. When we called to get a quote he was…read moreextremely professional and knowledgeable, you got a sense he enjoyed what he did too. He has up to date technology he uses to get you the best results possible, and at the end he had everything well organized in an electronic binder complete with the pictures he took and descriptions of what he found. His quote was extremely reasonable especially with the outcome of everything. Would definitely hire him again!

As a mechanical engineer in the MEP field, I have had the not always pleasurable experience of…read moredealing with inspectors that range from clueless to the alpha know-it-all. Bob Aldi is neither, he is however, the best inspector I have had the pleasure to work with in my 25+ career. I have read many reviews not just about Bob, but a wide variety. I'm always amazed when a business is reviewed based on price. Now I understand about not paying for expensive goods and services when it's not needed, but this in not one of those instances. The cost of Bob, his experience, tools and time far outweighs the "cheap" guy. I often use the following: Price...... Service...... Quality...... Pick TWO! If you want a low price then you sacrifice Quality and Service. If you want high quality and fast service, well then you have to pay a fair price. Bob's prices are more than fair, in fact they more than justify the cost of doing business with him. He attention to detail, knowledge and experience, and quality of his report and the time he takes to do a thorough job more than pays for itself in the cost savings down the road for not being fully informed on what you are buying or selling. Bob we wish you the best of luck, and look forward to working with you again. My wife and I are truly thankful you did the inspection for us.