I've been shopping at BWZ for the past five years and consider them my go to for fish and sometimes…read moreplants. While I do shop around at times, when it really matters, especially with regard to healthy aquatic creatures I have 100% confidence what they sell or order for me is going to be healthy and spot on. The staff is friendly and engaging and always willing to field the rare question I have. Highly recommended to anyone for fresh or salt water aquarium keepers.

Stunning collection and amazing staff. They also keep all the tanks in AMAZING CONDITIONread more

Do not trust the website data regarding 'quantity in stock' at the Fort Walton Beach store. Twice…read morein recent weeks I made the mistake of driving there to purchase an item that the store claimed to have in stock, only to find out once again, the store did not. The clerk seemed oblivious to issues with the Pet Supermarket supply system. I'd recommend calling the store and having a worker check for the item before wasting time and fuel going there to find out they don't have it.

I was just at the Fort Walton Beach Store and had the unfortunate luck to deal with a very rude and…read moredismissive customer service representative, Tiffany. When I approached her while she was stocking shelves to ask for assistance getting a fish from one of the tanks, she seemed bothered that I was interrupting her. She then scowled as she interacted with me and my 12 year old son and badgered us about the fish he wanted and how it wasn't right for our tank, which she was completely incorrect. I have had this same tank since I was 12 (I'm 63 now) and have had a number of the exact same type of fish in it w/o issue. She never smiled, never greeted us with any pleasantries, and stormed off to the front registers with the fish. When I asked her if she was having a bad day and informed her that her customer service was lacking, she simply walked away to get another associate, Tina. Tina was pleasant and apologetic, but also interrogated us about our fish tank and what fish we have in it. It seemed like she was trying to validate Tiffany's poor demeanor with trying to prove her right. I have been shopping at this store for over a decade and have to say that this was the worst customer service experience I have had there. Not sure that I will return...There are other pet stores in FWB that I am sure would welcome my business and treat me like a "customer"!

This is the dream of all dog stores possible! They had so many options and treats. They had raw bar…read moreand regular bagged treats. Cute photo ops and well priced. Staff was very friendly and helpful and it was clean and well organized.

3 Dogs and a Chick is, without a doubt, the best spot for dogs (and cats!). The variety of toys,…read moreenrichment ideas, grooming tools, accessories and treats never disappoints. We've been coming here for over 10 years now, and never miss getting a custom birthday cake for the pups every year. The newly added freeze fried/raw bar is incredible and worth every penny! When our pup went through chemo and would go days without eating, the staff helped out tirelessly more times than i can count with suggestions until we found a solution; seeing him happily eat again was a greater gift than i can explain, and am endlessly thankful to them for it. 1000/10, the absolute best local shop in Fort Walton, Destin and Pensacola for dogs.

This TSC has bee supplies. This location sells full and half bee suits, standard deeps and super…read morebee boxes, and other assorted bee supplies.

I came to this store to check out the dog treats and was pleasantly surprised that they had all the…read moretreats my dogs enjoy. I'm also always greeted by friendly staff who do offer their help to you and explains their services. I'm satisfied every time...and so are my dogs!