This is hands-down the most inefficient, poorly run H-E-B in the Houston area. You can't even get a…read moretank of gas without it being a complete ordeal. Many of the staff are woefully under trained and can't do things like basic math. There's also a lot of playing going on when there should be a lot more customer service going on. All that to say, it's a bad H-E-B. Your patience will be tried every visit.

PLEASE DONT EVER TAKE THIS HEB AWAY the fact that you can run in don't have to deal with the hassle…read moreof all the people and the isles are small and I am able to get everything I need in such a close proximity BEST HEB it's like an heb market

There is no customer service here, twice in one week I was unable to make my purchase. I ask for…read morehelp at the self check out, they come by, leave to never return without helping. Gonna have to start getting groceries elsewhere.

Not a fan of this Kroger. This grocer seems to be run down…read more They were out of a lot of the items I was looking for. I had to go next door to Advance Auto Parts for batteries, since Kroger was out of the size needed. Their produce section left a lot to be desired. I was happy that their sandwich game was pretty much impeccable. I found some good sandwiches here. The beer selection was below average. A few Houston breweries, all the national brands and a few imports. Meh. I got some 8th Wonder here, which was good. They had narrow aisles and help was nowhere to be found. At least the check out process was fast and easy. There's a Starbucks up in this store, but I didn't check that out. Instead, I went for the Kroger brand coffee-like drinks. Gah. I'd prefer to go shopping at a Lowe's or a HEB. Advance Auto Parts was a better place to get some of the merchandise!

Best shop ever. everyone's very nice Service is very good…read more 1 min walking distance from ACC, and they have almost everything I need. Come check it out guys.

I want to thank your mechanic for his professionalism during my recent visit to have a new battery…read moreinstalled. He asked me directly about my tire pressure preference, which I appreciated. However, I did encounter some difficulties with other employees that I'd like to share as constructive feedback. When I noticed my tires being deflated without my request, I tried to ask two employees to pass along a quick message to the mechanic. Both declined, even though it would have taken only a moment. This left me feeling dismissed and frustrated. I understand that everyone has their responsibilities, but small gestures of courtesy--like relaying a customer's request--make a big difference in how the service experience feels. I don't expect perfection, but I do expect basic respect and responsiveness. I hope this feedback helps improve communication and customer service in the future. Again, I appreciate the mechanic's willingness to check with me directly, and I look forward to smoother experiences going forward. Sincerely, Larry pilgrim

Customer service was very helpful and most of the time products are in stock if product happens to…read morebe out of stock customer service can at least tell you when to expect their next shipment. Most other places just say they have no idea and don't even try to find out

The florist department is wonderful! I will always get my flowers from there. I went in a hurry to…read morehave a creation for my granddaughters engagement party. Well I do have to say they weren't ready when I got there but the ladies and the manager made them so beautiful and fast I wasn't late. I guess I need to keep shopping there also. Every single employee was so nice. Thank you girls for adding to the magical night

Crossed crowded. Great location for the Friendswood community but parking is usually horrendous…read more This HEB is a little smaller than most but offers the same quality and selections as any other HEB. Staff is always friendly and checkout is usually fast, with many cashier lines open. They also have self checkout which also usually Moves fast. It would be nice to get a nicer, newer and bigger HEB in the Friendswood area in the future.

Not a well kept place. Dirty floors and atmosphere. People who work here are not friendly.read more

Sometimes I work up by Ellington Field and then I pass this place on my way in. It's a go-to for a…read morecoffee, and maybe a sausage if I got out of the house without breakfast.