The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.

I would give this nightmare a negative 5 if that were at all possible! After spending thousands of…read moredollars a month to secure care and safety for my mother-in-law, this place did not fulfill any of their promised expectations! They claim to be experts on dementia care, but regularly allowed my mother-in-law to be physically assaulted, often blaming her for their lack of supervision. Many times we would show up and she would be covered head to toe in her bodily fluids with staff completely unaware. They also on several occasions mixed up her medication's because of their poor recordkeeping. This place is horribly under staffed. Every time we tried to work with them, to address these issues, they made promises that they would not fulfill, and excuses as to why things were never their fault. After trying for several months, we realized that she was not safe there and have moved her out much to their somehow surprise. They really only care about the money! They have no idea how fortunate they are that they were dealing with my father-in-law and not me, because I would've had the police in their facility at least twice for the assaults against my mother-in-law, and I would've had an attorney on retainer suing this place for their obvious negligence! One of the worst experiences ever! If you care at all about your relative steer clear of this place!

From the owner: At Tessera of Brandon, were committed to providing healthcare and supportive services that honor…read moreyour legacy, embrace your wellness and respect your personal goals. Simply put, weve created a community where you'll continue to live your story, your way. It starts with our holistic approach to wellness and continues through our gracious amenities and secure and comfortable suites. And with the support of our thoughtful and highly-trained professionals, life here is fulfilling and inspiring.

In the recent past years this entire complex has turned negative in many ways. First, it was sold…read moreto "absentee" owner who make certain in every way they are 'out-of-touch' with their tenants. Secondly, management has had many different faces. People make promises and the next day they're gone. The have had a couple of absolutely "HORRIBLE" & "UNFRIENDLY" managers. But once again, the owners are "absentee" so they probably aren't even aware of how poorly the facility is being run. We met with one of the sales people in assisted living who was rather helpful and when we went back a couple of days later she too was gone! Then there's the "rehab". This section should be under investigation for 'senior abuse'! They are desperately understaffed therefore the patients very poorly cared for. There is NO actual attention given that would be considered 'rehab' because the little staff that they have is continuously preoccupied administering pharmaceuticals. If you are considering bringing your loved one here, don't be fooled by the outer condition of the buildings because it's what's inside that counts. And inside is not good.

I was having these falls caused by my brain tumors"5 in the brain and 2 in the lungs." I called 911…read morefor assistance getting up off the floor an ambulance came and took me to TGH EMERGENCY Room Thursday evening. I was told that the hospital found an assistant living home facility and to be ready today by 2:00 pm. I been waiting on these transport people to come and get me. So much for that.

Canterbury Tower is a continuing life care retirement community (CCRC) located in Bayshore…read moreBeautiful here in Tampa Florida, & prides itself on its 35+ year history of stability and acclaimed services to the residents of Canterbury Tower & along with any unforeseen circumstances of life, Canterbury Tower also provides a highly acclaimed skilled nursing center ! This Place is simply beautiful ! Panoramic views of gorgeous Tampa Bay and the city skyline serve as the magnificent backdrop for this world-class retirement community continuum of comfort, convenience and long-term care. As a resident of Canterbury Tower on majestic Bayshore Boulevard - one of Tampa's most distinguished addresses in South Tampa, FL - you're able to experience all of this and more. Please Visit Canterburytower.org for More Imformation ! This information provided is a short & sweet summary of information provided directly from there website saved you guys tons of reading lol I used to work here lol and noticed no information posted about this establishment so as and elite yelper it was my pleasure!

From the owner: Canterbury Tower is a Type A Continuing Care Retirement Community.read more

I moved both of my parents into Allegro at the end of 2020 (during COVID)--it's been almost four…read moreyears later and when I look back it was one of the best decisions we ever made as a family. Not only is the facility clean and beautiful but every single person that works there is the best of the best...especially the nursing staff. They truly care and they truly put their heart into taking care of our loved ones. Both of my parents have stage 4 cancer along with other chronic conditions but they have thrived here because they get great care and all of their needs are met. The proximity to TGH is a blessing. Between the two of them, there are quite a few medical appointments -- but the Allegro driver takes care of transportation. There have been a few times that they needed around the clock care and/or emergency services and the team at Allegro took care of everything or made care plans -- the communication is always outstanding and transparent. It is wonderful to know that you can trust them. I can't begin to express how thankful I am for the peace of mind they have given me and I have knowing that there is a great community of caring staff, a great group of other residents and so many activities and outings. Because of them, I get to spend precious time with my parents... instead of trying to be their caregiver.

I have worked at this community for nearly 10 years (I started a year before we opened). We have…read moreincredible longevity with our leadership team and are very much a family. We treat each resident like our own family, and their families become part of our extended family. It is a culture of love, respect, and service.

My mother lived in Austin House the last four months of her life. The staff there is incredible…read moreand during the four months that she lived there, I was completely confident that she received the best care possible. All of the ladies are unbelievable caregivers and truly care about the residents. That is a very rare thing to find. If you are looking for a place that will take great care of your loved one, I highly recommend Austin House!!

My MIL lived at the Abigail for the last year of her life. I can truly say that Estelle and her…read morestaff took care of her as though she were part of their family. If you have a loved one that needs to live in an ALF, I highly recommend checking this place out. It's the closest thing to having them live at home. Marilyn Messina

Please be aware that while this facility is highly rated online, it recently changed management…read more The positive reviews from more than two years ago do not reflect the current reality here. The only positive aspects left are that the building is kept clean and a few of the individual staff members remain genuinely caring. However, the current administration has been deeply disappointing. We chose this facility specifically for their Extended Congregate Care (ECC) license, but they completely failed to deliver the services required under this designation. Furthermore, communication regarding the plan of care was incredibly poor. We were not informed about changes, despite repeated attempts to get answers from management. Beware if your loved one needs an extended level of care.

I wish I could give Rosecastle at Delaney Creek no stars. So, I was a visitor and I was horrified…read moreby what I witnessed. The two women that are in charge, Sue and Michelle, are incredibly rude and conceited with their noses in the air. I love the fake smiles they give you at the front and then they change their attitude when they think you aren't looking. Their administrative staff is incredibly incompetent. The receptionists act like they don't want to be there and know absolutely nothing about what is going on when you ask a question. They act more like hostesses than receptionists. Maybe it's because Sue and Michelle are too busy worrying about the money you'll shell out then anything else. The nurses and caregivers there are WRETCHED! I've witnessed horrible things done by the nurses and caregivers. They'll yell in the faces of your elderly loved ones knowing that they can't defend themselves, never have I once seen one smile, and they leave the elderly in their wheelchairs outside in the scorching heat for hours! Their lobby and "play room" consists of fruit, coffee, and chairs. Wow, wonder what they are doing with the rest of the money you shell out. Please do not pay for a loved one to be here. These people are just another example of greed and incompetence with no empathy.