New facility for assisted living with a wonderful happy attitude of all personnel working there and…read moreresidents! What a concept caring loving and happy attitude! Everyone should take lessons from this assisted living facility. My mother has now moved in officially and is enjoying all of the Activities and caring happy wonderful staff, did I mention they actually care! Also the food service is beyond excellent! Bill the chef allows food service from 7 to 7 meaning they don't have to be in the dining room at a specific time to get any service, or food! He has daily marvelous creations and we as a family have eaten there many times and are extremely Impressed with the food service!

From the owner: At Tessera of Westchase, we're committed to providing healthcare and supportive services that honor…read moreyour legacy, embrace your wellness and respect your personal goals. Simply put, we've created a luxurious, resort-style assisted living and memory care community in Westchase, where you'll continue to live your story, your way.

At first, this seemed like a loving memory care facility for my parent, whom I placed there…read more Unfortunately, the place is understaffed, and the workers are extremely overworked. Two staff members are to care for, bathe, feed, clean up after, and so on, 15 elderly who need a lot of support. The food is extremely unhealthy. No fresh vegetables and no fresh fruits. Most foods are greasy and overly salted. "Fruit" is canned and mixed in cool whip substance, and vegetables are from a can. Medical decisions are not in line with current medical protocols. If you place someone here, consider supplementing with a private assistant. Many of the reviews are culled as soon as someone places a person at the facility. Reviews are not offered after residents have been at the facility for a while. After my parent passed away, we did not receive a card or any kind of acknowledgement.

Great place, staff is friendly, professional and caring. The place is clean and welcoming, I've got…read moreseveral friends that are living there now and they are very happy.

This facility is beautiful, clean and the owners are gracious and kind. Though my mom never got a…read morechance to live there, Jim and Lynn where so helpful. Being in a stressful situation and needing guidance they were my angels. Compassionate, professional and kind. I would recommend this facility to anyone finding themselves lost. They helped us figure out the next step without gimmicks about their home away from home ! Highly recommend

From the owner: Belvedere Commons of Tampa is a memory care community in the picturesque Lake Magdalene area…read more Residents enjoy being a part of an innovative, best-in-class community with exceptional personal care and support as well as delicious restaurant-style dining. Belvedere Commons of Tampa offers engaging, personalized programming to provide peace of mind that your loved one's well-being is nurtured.

I live near Arden courts and I have to say it looks like a nice place to go move into if you need a…read moreplace to stay or for people who need help with medical disorders and the staff their could help them out while they are there. I recommend this place to people in the nearby area.

The patient experience at Arden Courts of Seminole is 100% due to the staff! They couldn't be…read morekinder, more engaging and compassionate. Their commitment to the population that they serve is like nothing else I have witnessed. I recommend this community 110%, IF you are lucky enough to find a space for you loved one!

interaction…read more Sympathy Miller, CNA at Skilled Nursing, provides outstanding care with kindness, respect, and genuine compassion for patients and staff and she does outstanding in the laundry department...

The staff here is amazing! They put in their best efforts to ensure every resident has what they…read moreneed.

I find it strange this listing used to have reviews and now they're all gone…read more My mom is here and there are several things that concern me about this place; starting with the constant turnover of their staff. I live out of state and have a weekly call set up to FaceTime with my mom. I usually figure out that the staff has again left when I can't get through to my mom. If you want a true representation of the quality check out glassdoor reviews the staff gives. Sounds like over worked and under staffed. There's definitely a problem with losing personal items here. I understand it to a degree, memory patients can be kleptomaniacs; however, when we write her name in permanent marker in all her pants, I'm not quite sure how all my mother's pants (clothes) disappear, not to be found. I noticed others also having the same problem when I was visiting. Where are their clothes going staff?!? It's not an easy job, one of the most difficult, so staff up appropriately and treat your staff well. I've seen great staff come and go over and over and my mom's only been there 10 months

A PERFECT FIT FOR MY MOM... I am very protective of my mom. As her health rapidly declined and…read moreled her down the road to dementia, I had to accept the fact that her daily living needs were more than I could handle on my own. This in itself was a difficult reality to face. As I researched potential memory care communities, I had unwavering standards: a loving, attentive staff who would appreciate my mom's personality and sense of humor; the ability to provide outstanding medical care; and exceptional food service that my mom would look forward to eating on a daily basis. Fortunately for our family, the Villas have continued to meet the standard we have set. Whenever I have had a concern or a question, no matter how trivial, they welcome the opportunity to dialog. Whenever I visit with my mom, regardless of the time of day or night, I am welcomed and addressed by name. The only thing I wish the Villas had is a larger outdoor patio area for the residents.

This review comes from my deep appreciation for the care my mother received during her nine years…read moreat this facility. The staff--from Abby to Grace and the entire team in every cottage--deserve recognition for their attentiveness, compassion, and support toward both residents and family members. The cottages are consistently clean and well maintained. Meals are nutritious, balanced, and served on time every day. Even when I was away for the summer, I felt confident knowing my mother was in good hands. The staff communicate regularly about residents' health and behavior, sharing both positive updates and any concerns promptly. My only suggestion for improvement would be to ensure better management of personal clothing items, as they were occasionally misplaced or taken by other residents. I recommend the facility to family members looking for a place for their parents or family Louise T

STAY AWAY!!!! Pacifica Belleair is infested with Scabies and lice.!!!!!! The caregivers have zero…read moretraining to care for dementia patients, are abusive an negligent. The State has closed two cottages due to the infestation and poor conditions (full of roaches). The director, Dawn Grady, is a horrible human being who only cares about filling the place and residents are dying due to neglect. I regret sending my mother to Pacifica Bellair for the 8 months that she resided there, ending up with a huge hematoma that bled for two weeks. One of the residents, a little old lady that lived in the same cottage than my mother, was sent to the hospital with maggots in her legs and private parts. She died in the hospital. This place SHOULD BE CLOSED and Dawn Grady should not be working with our fragile loved ones.

PLEASE READ THIS BEFORE TRUSTING THIS FACILITY WITH YOUR LOVED ONE…read more My grandmother was living at this facility when our family found her in an absolutely horrific condition. We immediately took her to the hospital, where she was diagnosed with 20+ medical conditions, including heart failure, cellulitis, and pneumonia. She had an infection in her legs so severe that pus was pouring from them. To us, this was clear evidence that her condition had been seriously neglected. What makes this even more heartbreaking is that this establishments explanation was that "they didn't notice anything wrong with her." I find that incredibly difficult to understand. How could staff caring for an elderly resident fail to notice someone becoming this severely ill, particularly when she had such an obvious infection? This has been the most traumatic part of our experience, but unfortunately, it is not the only problem we encountered. BUGS/PESTS: During the process of moving my grandmother in and out, I personally saw at least 10 roaches. This is completely unacceptable in a facility where vulnerable elderly people are supposed to be living. UNSANITARY CONDITIONS: About two weeks ago, there was urine all over the elevator. We notified a nurse and expected the area to be cleaned promptly. Approximately 30 minutes later, when we needed to use the elevator again, the urine was still there. Leaving bodily fluids sitting in an elevator for that length of time is disgusting and raises serious concerns about sanitation. MISSING PERSONAL BELONGINGS: Multiple pieces of my grandmother's jewelry have gone missing, along with clothing. I cannot say whether these items were taken or whether belongings were being carelessly misplaced or mixed up, but either way, it is unacceptable for a resident's personal property to disappear while they are in the facility. MEALS: There is essentially no choice when it comes to meals. Residents get one option, and if they don't like it, there's no real alternative it's basically "this is what you're getting." The menus rarely look appetizing and offer very little variety. These are adults who deserve choices and dignity. It honestly feels like residents are being treated like children with no options. My 7 year old nephew gets more choices at elementary school than the elderly residents here do. GARBAGE LEFT IN HER ROOM: On multiple occasions, instead of removing my grandmother's garbage, staff would put it back in her room. This left her room smelling terrible until a family member could come in and take it out ourselves. LACK OF ATTENTION TO RESIDENTS: On one occasion, a nurse's pager was left unattended on the desk near the elevator on the third floor. It continued beeping while the nurse was reportedly down the hallway laughing and talking on the phone instead of responding. Seeing something like this was extremely upsetting when we were already concerned about the level of attention being given to residents. The experience has left our family heartbroken, angry, and deeply disappointed. We trusted this facility to care for someone we love, and instead, we found ourselves questioning whether she was being properly monitored and cared for. I am sharing this because families deserve to know what our experience was like. These are not minor inconveniences. These are serious concerns involving an elderly person's health, cleanliness, personal belongings, and basic care. If you are considering this facility for your mother, father, grandmother, grandfather, aunt, uncle, or any other loved one, please do your research and ask very difficult questions before making that decision. I would never want another family to experience what ours has experienced. Please take it from a heartbroken granddaughter: if you want your elderly family member to be safe and properly cared for, I strongly urge you to look elsewhere.

Best experience ever working with Jada!!! She went above and beyond helping us and was such a good…read morelistener and so compassionate. Highly recommend!!! Such a beautiful, clean, friendly place to be.

The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.