I have 2 small businesses with tax issues from last year. My request is Urgent,…read more They responded with "it will be 6 months before we can look at your file." Obviously not a good match. Since I have nothing to say, I've said nothing. But. They have harassed me for a review.

I want to update my review with additional information…read more Shortly after I posted my review, I received a call from Dana. She wanted to check whether I had received an email from Samantha so she gave me a name to search for. I found it so I pointed out that the email did not give any indication of a business response and I was waiting for a phone call, not an email as Sue had promised. This company has good intentions but poor communication issues. Dana seemed unaware that her folks could text so I pointed out that the text messages (through Yelp) had been flawless. I told Dana that I would upgrade my review from 1 to 3 because of her follow through. Dana waited a reasonable time before making a follow up call. She asked me if I got her emails and I said no so we did the search thing. I searched for her email and it came up "Executive Assistant". Talk about a spam flag! Sorry Dana, that's an email I would never open without an advanced "heads up" warning.

They did my taxes last several years. Didn't get last year's in until November. Now, I am hearing…read morefrom the IRS that losses were mis-categorized and I have already had to pay back money on 2020, and now it looks like more for 2019 likely, but I can't be sure, because they took the returns off the smartvault. Noone responds to emails or phone calls. Paid extra for Audit protection, but no-one responds. At this point O might have to look into legal recourse. I can't be the only person scammed by these guys. Now, automatic reply on email states everyone resigned but Charles would return message within a week. It has been at least 2 weeks with no response and no phone or office to call. Charles sent out an email in February indicating he is moving on to be a speaker/ influencer. Only if he os teaching how to scam money and walk away.

I wanted to support a minority owner business after moving to Texas but....I have NEVER heard of a…read morefirm not accepting any NEW clients because they are fully booked and I have NEVER heard of a receptionist or firm needing your Net Worth or anything else to put you on a waitlist. Please read all the reviews and save yourself the time and run...

In the course of 2009, I finished school, got married, got a job, got another job, and generally…read morehad the most complicated financial situation I'd ever experienced before. We now have taxes that can result in paper trails up to an inch thick or more each year, and after reading on the internet that Egon specializes in gas and oil leases I was in. He had me fill in a large sheet of tax information to get started and then helped me fill in the blanks when I had questions or concerns. Egon is great at communication and works hard to make sure you get the tax deductions that you qualify for. I did some freelance work last year and he helped me to deduct my freelance expenses with no problem. His final paperwork post-return is organized and helpful for future tax years. Getting to his office is a bit of a potshot, as you have to watch the street numbers on Koenig very carefully and then turn in quickly to the driveway unsuited for 45mph turns and angry tailgating-in-the-right-lane drivers. However, his office is clean and comfortable once you get in. He's one of those guys that I imagine fitting in really well on A Prairie Home Companion tapings - tall, blond and stolid.

My husband and I have used Egon's tax services for over five years. He has helped us through…read moresetting up our business ... and then discontinuing our business (ha, ha), plus a recent Wheel of Fortune win that included California taxes. He knows his stuff and always gets us out ahead. Very trustworthy, efficient, punctual, nice, and helpful. His fee is really not that much, either. In case you think you need to have complicated taxes to use his services, that is not at all true! Feel confident in you filing and use Egon.

I've used Ruben Ruiz for many years. He has proved to be a true professional in reviewing, advising…read moreand going the extra mile. He tracked a true 'bank, IRS error down and Corrected IRS's mistakes. Thanks again Ruben. I've referred family members and friends to use his services.

We have used Ruiz CPA for many years, excellant service. They have a great team and I highly…read morerecommend them!

I have been a satisfied customer of this firm for years. However, everything changed this year when…read morethe accountant I had been working with passed away, and I was passed off to an incompetent accountant. Only when I found a huge mistake that accountant was in the process of making was I passed off again to one of their partners. The partner was rude, condescending, and arrogant. Frankly, I would tolerate her attitude if she was any good, but she's not. Her skill level is average--if that. Our return is simple. Yet, it baffled the staff accountant. The partner was overwhelmed and took her frustration out on me, complaining of having "782 returns to complete and not having had a vacation". Too bad, hire more staff, and get the returns done correctly and on time. Don't complain to me. I would not recommend this firm for several reasons. First, I wouldn't trust the competency of the staff. Second, I wouldn't assume your taxes were even being done, much less on time. Finally, their accounting staff will likely treat you disrespectfully and condescendingly.

Tried to contact the owner or the person in charge multiple times about an issue I had with my…read moretaxes and I cannot get a response Filed my taxes within time way before the deadline, and they missed it and had to file for an extension without any compensation or excuse

Dear Lord, I can't tell you more emphatically to RUN away from these people. I was referred to…read morethem to "clean up" my books. I was there for 4 years. In the fourth year I'm told, "your taxes have been done wrong for years and you should hire an attorney to fix it." We then discovered that they hadn't disclosed my "rental property" had in fact been . . . rented. That's 3 years of rental income . . . late. That means another check and penalties. When I complained, the douche replied - in an email cc'ing people I've never met - acting like it was MY bookkeeper's fault? I forwarded an email where we expressly stated the RENTAL PROPERTY was rented - from three years ago - and then I never heard back. IE. Their customer service is amazingly worse than their tax preparation. PISS POOR

I called six weeks ago to set an appointment with one of their CPAs. The only time I got a call…read moreback was a week after my initial call asking me to put a credit card on file with them so when one of their CPAs finally got around to calling me or making an appointment, they'd have a way to charge me (sure, okay.) Well, they never bothered to reach out after that. I guess I'll call a different firm that has the capacity to take on a new client. What a waste of time.

If more stars were available to give I'd give them!!!! This man is the best in his field. Anything…read morefinancial can be stressful, especially during you know what time!! (TAX Session). Working with Eric you can go about your year knowing you have the tools and knowledge needed to come into tax season stress-free! Whether he is doing all the things or just your taxes he WILL TAKE CARE OF YOU !! He is extremely knowledgeable and communicative the services and unexpected value he provides, is something you will not get anywhere else. Because he has been doing this for years and is the professional you know any guidance and knowledge he is giving you is in your best interest. We've been coming to him for years, and starting a business knowing he is in your corner makes one of the most stressful parts of running a business a complete relief. Work with him. There is absently no questioning it. He'll be your last consultant

I reached out to Anderson Financial via email. The next day I was contacted by Eric and let me just…read moresay he was QB1. He told me what I needed to do with my issue with the IRS. I did exactly what he had requested even though I wasn't to sure I liked calling the IRS since they said I owed them over 300k. Eric and the team prepared my return and today, yes today I looked and I owe the IRS 0. Thank you Anderson Financial for everything. If you need any tax help call them today.

I have been using South Austin Tax for years. I have never been disappointed. Kristen has been the…read morebest! I truly appreciate that she is so knowledgeable as I can come to her with any question and she is able to respond pretty much off the top of her head with the answer. I highly recommend using them if you have any tax needs. Bring your information. Answer any questions. Get your resolution. What else do you want?

I've come here two years in a row and absolutely love Kristen. I read some of the other reviews and…read morewas honestly shocked what people said given I've had the exact opposite experience - twice now! She's kind, professional and very knowledgeable about all things taxes. She took time to explain to me why I owed what I owed. She also provided recommendations about what I can do differently to hopefully not owe next year. I highly support this wonderful woman owned business and encourage folks to come here. You will not be disappointed. Thank you, Kristen!