They took out a 100,000 BTU furnace and replaced it with an 80,000 BTU furnace, and now I have a…read morecooler house and a higher gas bill because you have to set the thermostat higher to get the same comfort level. I would get a second opinion next time, not trust their furnace choice.

we called air solutions to come fix our unit nick came over and explained what was wrong with it…read moreand fixed it very quickly and did a great job

I was quoted 20,000 for a 22-kw generator system and was told I needed to make a decision by the…read moreend of the day in order to keep the quoted price, otherwise it would increase significantly. During this consultation, I specifically asked whether my existing gas meter would need to be upgraded to support this size generator, and I was told that it would not be an issue. Concerned about the cost and urgency, I sought a second opinion from a licensed local electrical contractor. After reviewing my home ( including my panel, meter, and installation location), they determined that an 18 kw generator would fully meet my needs. They also indicated that a 22 kw generator or 26 kw would likely require a gas meter or gas line upgrade, which was not disclosed to me in the original consultation. The second company provided a complete quote of $10,500 including, installation, permits, a transfer switch, surge protection, and a cold weather kit - significantly less than the original quote for a larger, potentially incompatible system. I am concerned that I was given misleading information regarding system sizing and gas requirements, and that I was pressured to make a same day decision on a very large purchase without proper verification of critical infrastructure. Salesman knew exactly what he was doing. He was just trying to close a deal in a high pressure situation. He didn't care about anything else. Do not buy and have a generator installed through Lowes. Period.

I will say their sales department is very good at selling. They do not have anyone that I have…read morefound there that is very honest. From the beginning when they did a terrible job installing which was not how we had agreed. To the service department who do not want to do their job. I would not recommend this company to anybody.

Eagle Point Bay,Goreville,Il. Power out 4:30 pm a friday night,busted parts in outside electric…read morebox. Needed an electrician,he came thru for this 75 yr.old woman he didnt know my age then he came at 10:00 pm,on a Friday night got me power within the hour. Friendly,professional,affordable, knowledgeable, careing human being. Thank you so much,Billy Woosley. Nancy F.

Filled out their website form requesting an estimate to rewire one of my rentals. No response…read moreafter two week. Went with another company that DID respond. No STARS

I would highly recommend Reed Electric. Dustin showed up earlier than expected on the scheduled…read moredate and explained everything he did while also making some suggestions for future improvements to our home. Although our issue was minor he was very thorough in ensuring everything was working properly before he left. Casey was amazing with her customer service while trying to reschedule customers due to staffing issues. I will be using Reed Electric for all future electrical needs.

This is a follow up and a HUGE thank you to Dustin, Robert and Brody for the amazing install of my…read moreNEW GENERAC unit. Of course, since this post I've been putting together more things I wanted done...which were handled with professionalism and courtesy. No question was too stupid and they took the time to explain this process. Reed Electric is a solid 5 out of 5! Casie manages scheduling like a boss and it's apparent that Tom treats his team with respect - very rare these days. Thanks to all of you!

Their electrician, Courtney, showed up on time and was very knowledgeable about my landscape…read morelighting problem. He quickly analyzed the problem and solved it. Will definitely depend on Potts Electric again!

From the owner: Potts Electric is your trusted local electrician for residential and light commercial service. We…read moreprovide professional, code-compliant electrical work backed by five-star customer service. Our services include panel and service upgrades, wiring improvements, lighting and outlet installation, troubleshooting, and dedicated circuits for today’s electrical needs. We pride ourselves on fast response times, honest pricing, and technicians who respect your home and your time. Serving the Greater St. Louis area with dependable electrical solutions you can trust.

Certified, friendly electrician (Barry Milton), quality work at reasonable prices. Lightning blew…read moreout my circuit breaker and Barry and crew, after scheduling resources, fixed it in a day. And I gave him a bonus for quick, quality work.

From the owner: Precision Electrical is a full service electrical contractor specializing in residential and small…read morecommercial work. We can do everything from replacing a light switch to installing a generator.

Would never recommend. Hired him to wire a tiny house told him I would buy everything and I did!…read moreEven ran to ACE in pokey to pick up a large wire nut he had to use. They cut the out holes WAY to big. Paid him a small fortune and then he turned around and sent me a bill for almost $600. When I called and asked what the bill was for he said parts! I told him to get lost and he owed me for the brand new roll of wire I had bought that they took with them when they left!

Installed metered underground service to my home. During remodel and add on to my basementread more

They installed a unit for me and did a great job. The install crew put drop cloths down to protect…read moremy floors while they worked and cleaned up when they were done. I am happy with the new unit. I recommend them to all my neighbors.

We called Lowes for a lead on air units. They sent us Aire Solutions for a quote. During the quote…read moreprocess, Brian, went over the information, looked at our old unit, and made recommendations. He did say that we would need insulation in the attic along with the new unit or it would overwork the unit, which we did completely agree with. He gave us a quote later that evening and was clear when he said that the quote was a full quote, regardless of what comes up. This by the way is nearly a $10k job, not something simple. He even said by going through their company lender and not Lowes we could save $1200. We were thrilled with the savings and set the appointment for the following Monday. Friday at 10:32am (I have a recording app for my phone to record all calls, but keep in mind Missouri is a one party consent state and yours might not be so look into that otherwise you must tell people they are being recorded), Brian called and said the team would really like to start at 6 to 6:30am due to the extra work of adding insulation. *key point of conversation, EXTRA work of adding insulation*. Monday comes and there is a full crew at my house working, however, by a little after noon (I have security cameras so I know where people were) there were about two people left on site. At 2pm, those two people were leaving and there was no insulation which was what the early appointment was for. I asked the guy, Sam, who apologized greatly and said that was not his crews responsibility but he would call the owner. Sam did seem to know what he was doing and what his assignment was and stayed until it was done. Fifteen minutes later, I had denied loan paperwork three times for an incomplete job and my husband was looking over the units. He found tons of damage on the outside unit that was installed that no one mentioned at all. By complete accident, both phones rang. My husbands was one person, mine was the owner. The owner is saying to me that the insulation was not complete because the blower was not available that day, remember as I said earlier that was the entire point of the crew saying they were starting early. I was not saying a word about the recorded conversation from Friday clearly stating that was the only reason the crew would be early because I did not want anyone knowing this conversation was recording also. At the exact same time, the other guy is telling my husband that the heat outside was why the insulation didn't get done. Two separate lies obviously because they are two completely different stories. Now comes rescheduling. Wednesday comes and when they finally arrive with the insulation and the new unit to replace the damaged one, the guy tells me there is old insulation in the attic on the ground and removal is not in the quote. Now remember back, Brian said the quote is the same NO MATTER WHAT COMES UP and has clearly seen the attic insulation there because he made the quote! Instead of arguing, I just tell him to work around it and leave it there. By this point, I desperately want these people out of my house and life. I have used Kelso Sales and Service in the past and this is what I get for not waiting on them! Their schedule was so full that they couldn't even get us a time to get to it. Now that this has happened, I understand why Kelso Sales and Service could not get to it and this place could. It is because Kelso Sales treats their customers with honesty and respect. I highly recommend calling Kelso Sales and Service and being patient. I will never make the mistake again of not doing that. I am not sure that it is all the owners fault, I think he needs to seriously rethink his salesman at minimum.

Reliable electric is the best for home service in the area. Not only do they show up when they do…read morethey do the job correctly, we usually have the same electrician and helper show up which is great because it builds trust and they are experts at what they do.

Great customer service and top notch electricians! Have other…read moreprojects coming up and will use them!