Duncan mechanical replaced our HVAC system and did a fantastic job. He put in a high-end unit at a…read morevery reasonable cost that was much less than all of the other quotes we got. He was a true professional. We immediately cut our utility bill in more than half of what it was. And one other thing I really liked was the thermostat that I can change my temperature at anytime anyplace I want..And he helped me set iit up. I highly recommend this company.

I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

Heise is just plan and simply the best! In this new world of…read morepoor or non-existence customer service, it's nice to know that there are still a few service businesses that still know what it means to give awesome customer service. We had a problem with our unit and they came out the same day. They were super professional and their technician, I think his name was Adam was knowledgeable and I could tell he really cared. We will only do business with Heise from now on. Dax S.

DO NOT DO BUSINESS WITH Flori! DO NOT PAY THEM UP FRONT!!…read moreDO NOT TRUST THEM TO REGISTER YOUR WARRANTIES. THEY WON'T! They'll tell you a story about people not paying so you have to pay UP FRONT! I think the reason they have problem getting paid is due to their unbelievable BAD customer service. Look at all the single stars reviews on this site. We paid them in full, thinking a new unit wouldn't have any worries. We had a problem and had to pay to have another company (HEISE heating and air), come in to make things right. We called and left messages for the owner Mr. Rice to call back and he didn't call back for over 10 days, and only because we wouldn't let it go. We called over 5 times and stopped by in person 3 times, and he finally contacted us. Flori's owner Mr. Rice never even offered to come look for himself. David the main field guy, after we paid in full for a new Bryant unit, said "I could have installed anything I wanted! You already paid me!" Our new unit warranties wouldn't have been registered properly if we hadn't checked on them ourselves and finished filing them properly. DO NOT DUE BUSINESS WITH FLORI !! Call Heise Heating and Air in Cape. They care! 573-335-2265

They were working with my warranty company and came out to repair my AC. They tr old me it was…read morethe compressor and that replacing it would fix the issue. They replaced it and it still didn't work. They returned several days later and placed a filter. My air conditioner is still not working. That's $1900 later. Now they aren't talking about any solution to resolve the issue. Don't use them unless you want to waste your money and time.

We have been working with Dutch for over a decade. It is a pleasure to see the fine quality and…read morecritical thinking that goes into their work. They are always courteous and professional. Whether it's plumbing or air conditioning or any other service you can't go wrong with Dutch. They deliver great value for your money.

Overpriced the quote by 2 days labor, which would have been $4000.00. Would not budge on the bill…read more The water lines fell off the wall because they did not attach to studs. They trying to charge another $400.00 to fix those lines. The lady on the phone was very rude. I guarantee she would not pay $4000.00 that was not owed. Our estimate was for 2 guys for 5 days when they were only here 3 days. I do not recommend Dutch. They will rip you off the first chance they get.

Used them a few times but had issues with them awhile back when they replaced the Thermostats in my…read moreHW heater. I had no hot water? Right after they left I left to go to Walmart for groceries when I returned I heard a hissing sound from downstairs? I looked around and saw hot water steaming everywhere on my floor and you could hear and see the WH dumping hot water from my overflow pipe all over my floor. Seems the over temp sensor was bad open so it wound up dumping hot water everywhere. Talk about a nightmare I spent 4 hours wet vacuuming hot water and dumping it outside in 20 degree weather. I called up to complain the following morning about what happened they didn't say or do much just said sorry? So much for that lovely experience using Hacker Plumbing. All they had to do was check everything out before leaving but I guess they were in a hurry? Think they burned a bridge with me.

My husband and I contacted Hacker Plumbing for an outside job of adding new plumbing to a 2nd…read moregarage and it took a week to respond back. The secretary in the office is not a help at all. She doesnt know any of the men's schedules of clients or that can help. Leave messages with the secretary doesnt help either. When the guy came to do the plumbing part before the concrete was poured did it in a few hours. He still had a lot to do. He disnt show up the next day to finish. We couldn't do the next step on the garage until he completed his job. We left messages with the guy on his cell, left messages at the office several times. Eight to ten weeks past and couldnt get the guy to call us or come out. He finally called back last week and said he will be here on Tuesday, October 11, 2022 to finish the job. This morning we called several times on his cell and left voice messages, called the office and left a message with the secretary. We haven't heard a word from him and he never showed up. I DO Not recommend this company to anyone!