They installed a unit for me and did a great job. The install crew put drop cloths down to protect…read moremy floors while they worked and cleaned up when they were done. I am happy with the new unit. I recommend them to all my neighbors.

We called Lowes for a lead on air units. They sent us Aire Solutions for a quote. During the quote…read moreprocess, Brian, went over the information, looked at our old unit, and made recommendations. He did say that we would need insulation in the attic along with the new unit or it would overwork the unit, which we did completely agree with. He gave us a quote later that evening and was clear when he said that the quote was a full quote, regardless of what comes up. This by the way is nearly a $10k job, not something simple. He even said by going through their company lender and not Lowes we could save $1200. We were thrilled with the savings and set the appointment for the following Monday. Friday at 10:32am (I have a recording app for my phone to record all calls, but keep in mind Missouri is a one party consent state and yours might not be so look into that otherwise you must tell people they are being recorded), Brian called and said the team would really like to start at 6 to 6:30am due to the extra work of adding insulation. *key point of conversation, EXTRA work of adding insulation*. Monday comes and there is a full crew at my house working, however, by a little after noon (I have security cameras so I know where people were) there were about two people left on site. At 2pm, those two people were leaving and there was no insulation which was what the early appointment was for. I asked the guy, Sam, who apologized greatly and said that was not his crews responsibility but he would call the owner. Sam did seem to know what he was doing and what his assignment was and stayed until it was done. Fifteen minutes later, I had denied loan paperwork three times for an incomplete job and my husband was looking over the units. He found tons of damage on the outside unit that was installed that no one mentioned at all. By complete accident, both phones rang. My husbands was one person, mine was the owner. The owner is saying to me that the insulation was not complete because the blower was not available that day, remember as I said earlier that was the entire point of the crew saying they were starting early. I was not saying a word about the recorded conversation from Friday clearly stating that was the only reason the crew would be early because I did not want anyone knowing this conversation was recording also. At the exact same time, the other guy is telling my husband that the heat outside was why the insulation didn't get done. Two separate lies obviously because they are two completely different stories. Now comes rescheduling. Wednesday comes and when they finally arrive with the insulation and the new unit to replace the damaged one, the guy tells me there is old insulation in the attic on the ground and removal is not in the quote. Now remember back, Brian said the quote is the same NO MATTER WHAT COMES UP and has clearly seen the attic insulation there because he made the quote! Instead of arguing, I just tell him to work around it and leave it there. By this point, I desperately want these people out of my house and life. I have used Kelso Sales and Service in the past and this is what I get for not waiting on them! Their schedule was so full that they couldn't even get us a time to get to it. Now that this has happened, I understand why Kelso Sales and Service could not get to it and this place could. It is because Kelso Sales treats their customers with honesty and respect. I highly recommend calling Kelso Sales and Service and being patient. I will never make the mistake again of not doing that. I am not sure that it is all the owners fault, I think he needs to seriously rethink his salesman at minimum.

Decided in early December 21 to replace our 20-year-old HVAC unit in its entirety. Did the brand…read moreresearch, scouted for bids using the kind and accurate information discovered on our Next Door app here in town. The clear winner, based on a huge percentage of Next Door endorsements, was Peters Service Company in Marble Hill, MO {573-238-4200}. Emailed them for a bid and was surprised when the owner, Mr. Greg Peters, came over the following day and walked me through exactly what they had in mind for the best installation. He sent another email the next day with everything in writing. We were never more surprised than when he included a "senior discount" and "military thank you" in the form of a free Lennox Merve 11 filter system, regularly $450, at no charge. But wait, it gets better! Greg said his guys would be here on a date and time to be set certain after all the stuff was ordered and delivered to their warehouse. Said they'd start at 8:30 in the morning, he'd give me a call just before they arrived so I could corral my Jack Russell Terriers {who think they're German Shepherds}. Sho nuff! They arrived {after calling me about the dogs} three minutes early, had their trucks parked and unloaded and were at work exactly when they said they would be, working together like the close-knit military units I'd known in the submarine service. Having been a General Contractor myself for more than twenty years {in Oregon and South Carolina} I knew how difficult that little magic trick is to accomplish. My first question, of course, do you think you'll be finished in one day? They just grinned, said closer to half that. Good grief, that had to be impossible, going by what I'd seen from other HVAC contractors in various subdivisions. But ok, we'll see how it goes. Five hours later the new {all Lennox!} machinery was installed, up and running like a sewing machine. All new Freon and electrical connections were done to code. New {beautiful!} coupling duct-work was fabricated. A new PVC vent system was routed through the outside rim joist. A new concrete pad for the new outside unit was placed {the old one hauled off}. The old furnace piping was removed and replaced for the new component. The elderly HVAC units and old water heater was disposed of {did I mention they also installed a brand-new gas hot water heater?}. Their work area was completely cleaned up, swept up, pristine. A lot of factory instructions for use of the equipment was provided. They removed several old no-longer-used gas pipelines that had been in place for fifty years just because they wanted to. Icing on the cake? Mr. Stacy Peters came by this morning to do the final "harmonic" tuning {after burn-in} of the components to an extent that some very powerful home-studio recording equipment {I own Horse Cactus Music here in town} can hardly hear the slight rumble of the new units. Never would have believed that to be possible! Stacy's parting gift to this family as he left this morning? A brand-new 16"X25"X5" filter element for the new filter system. I tried to pay him for it, but he said naw, that's from me to you. Filters last six months in this configuration so we won't have to worry about filters for a full year! I'm likely leaving out stuff they did because I don't bug workmen during their toil and didn't spend much time in the basement that day. Suffice it to say, we were one-hundred-percent PLEASED and literally blown away by what these fine people accomplished, and still can hardly believe they did it in such a short time. My wife and I both recommend them without reservation! [Please remember the Peters contact phone no: 573-238-4200} Jason B., Cape Girardeau, MO 13 Jan 22

Read well before you get ... am not sure what to say if scammed or get stolen, but lets say before…read moreyou fell in this trap with these people Before working with this company, make sure you have written confirmation that their repairs are covered under warranty. I hired this company for plumbing repairs, and from the very beginning, the customer service experience was disappointing. The woman answering the calls, Kelly, was extremely rude and unprofessional. I'm not sure if she is the owner, but if she is, I would strongly advise others to reconsider working with this company. Despite my concerns, I proceeded because the issue needed to be resolved. We agreed on the scope of work and pricing, and the technicians completed the repairs at the store. Everything seemed fine at first, but only one week later, the same issue happened again. I specifically requested that the technicians contact me upon arrival so I could confirm whether the issue was related to the previous repair or no. Instead, they went to the store and left without calling me. When I later tried contacting the company to understand what the actual issue was and which toilets were functioning or not, my calls were ignored. As shown in my call history, I attempted to contact them multiple times without receiving any response. I'm writing this review simply to prevent other customers from experiencing the same situation. In my experience, this company seems more focused on collecting payment for jobs than standing behind their work afterward. If the repair fails, they will ask for additional money instead of honoring previous repairs. The original repair included a flush valve rebuild, for which I was charged an additional $200. However, when the same issue happened again shortly afterward, the quoted price suddenly increased to $500. To sum it up, once they collect payment from the first visit, any future issue even if related to the same repair will require additional charges. And if you're lucky, they might answer your calls. In my experience, the repairs were done only to make money, without standing behind the work afterward. So careful from these people before working with those people And for the people in this company who are going to say am lying, all my phone calls are recorded, if i was able to put them on YELP i would do that to show people your real face.

Excellent. Replaced my leaking exterior water faucet. Quick. Professional service. This premium…read moreservice is just a phone call away.

James and Jason were extremely professional and helpful when we had a leak and clog in our…read moreplumbing. I would recommend them to anything with a plumbing problem.

prestige did a fantastic job coming out and fixing our sewer as fast as possible! The guys were…read moreefficient & the pricing was great!

John was AWESOME! He came out as soon as he could and went through the trouble shooting with me so…read morethat I would completely understand the issue. I had several, control box fried, wiring fried, pump fried not to mention it was wired with the wrong type of wire by the previous owners. It was about 8pm when he came out to the house. After the troubleshooting, he replaced the control box and there was still an issue which he tracked down to a bad wire under the house. Unfortunately, the house is on a concreate slab so we couldn't run a new wire that way. He told me to go ahead and run the wire myself so I could save some money that way. The next morning I dug a trench for the new wires from the house to the well, (no well house) and ran them in conduit out to the pump location. He had a root canal appointment in the morning so this gave me time to do it. John then came out (with and having a root canal the hour before) an tested the new wiring and it was good to go but the pump was for sure bad so we replaced the pump as well. 90ft deep to pump, took about an hour or so and he was done. Recommended a few replacement parts as well that I took him up on . I would follow his suggestion as you don't wanna have to do this again. This guy was great from the first moment on the phone to the end of the job. Extremely professional and even apologized to the wife about the mud we tracked in without me asking. Explained everything in detail so I knew what I was paying for. I had a bunch of questions for him lol. There are new pumps out there for 400-500$ or so but you get what you pay for. The one I went with was a little more expensive but worth it to keep from doing this again in the long run hopefully. He said he believed the pump had been struck by lightning and caused the failures and even mentioned turning it into insurance which never crossed my mind so we wouldn't have to pay all of it out of pocket. His labor charge is very fare for the work performed. Keep in mind, not a lot of people do this type of work around here anymore. He showed up ready to work and got right to it. Final opinion, I would DEFINTELY RECOMMEND SEMO WATER WELL & PUMP to anyone looking for fair pricing, quick response, and an honest guy that is trying to save you what he can to better his business. You will not be disappointed in him and his work! Brent, Cape Girardeau, MO 63701

John went above and beyond to make sure we were taken care of. Excellent service. Highly recommend!!read more

I used this service yesterday to have my wood burning stove inspected and cleaned. The gentleman…read morewere on time, professional, polite, honest and definitely knew what they were doing. I was extremely impressed and will continue as a customer. I highly recommend this company. Phenomenal!

Great cleaning & Inspection, on time. However, near IMPOSSIBLE to contact for follow up info,…read moreBill/Bid as promised. Promised info. in 24 hrs, took 3 days with incomplete info received. Not great for RE inspection contingency time constraints.

Excellent service repairing kitchen sink faucet, drain pipes under sink, & a bathtub drain. Very…read morecourteous, reasonable, clean. Would highly recommend. Linda Prescott

Not once but twice contacted Mr. Bonney for a job estimate, and he was not prompt at all when it…read morecame to following up. In fact, one of the two instances, he never contacted me at all. Perhaps his business is booming to the extent that he is constantly busy, but that is no excuse for not returning a call.