I was scheduled with a technician the same day and repairs were completed quickly. yeah, identified…read morethe problem and explained the repair process.

Decided in early December 21 to replace our 20-year-old HVAC unit in its entirety. Did the brand…read moreresearch, scouted for bids using the kind and accurate information discovered on our Next Door app here in town. The clear winner, based on a huge percentage of Next Door endorsements, was Peters Service Company in Marble Hill, MO {573-238-4200}. Emailed them for a bid and was surprised when the owner, Mr. Greg Peters, came over the following day and walked me through exactly what they had in mind for the best installation. He sent another email the next day with everything in writing. We were never more surprised than when he included a "senior discount" and "military thank you" in the form of a free Lennox Merve 11 filter system, regularly $450, at no charge. But wait, it gets better! Greg said his guys would be here on a date and time to be set certain after all the stuff was ordered and delivered to their warehouse. Said they'd start at 8:30 in the morning, he'd give me a call just before they arrived so I could corral my Jack Russell Terriers {who think they're German Shepherds}. Sho nuff! They arrived {after calling me about the dogs} three minutes early, had their trucks parked and unloaded and were at work exactly when they said they would be, working together like the close-knit military units I'd known in the submarine service. Having been a General Contractor myself for more than twenty years {in Oregon and South Carolina} I knew how difficult that little magic trick is to accomplish. My first question, of course, do you think you'll be finished in one day? They just grinned, said closer to half that. Good grief, that had to be impossible, going by what I'd seen from other HVAC contractors in various subdivisions. But ok, we'll see how it goes. Five hours later the new {all Lennox!} machinery was installed, up and running like a sewing machine. All new Freon and electrical connections were done to code. New {beautiful!} coupling duct-work was fabricated. A new PVC vent system was routed through the outside rim joist. A new concrete pad for the new outside unit was placed {the old one hauled off}. The old furnace piping was removed and replaced for the new component. The elderly HVAC units and old water heater was disposed of {did I mention they also installed a brand-new gas hot water heater?}. Their work area was completely cleaned up, swept up, pristine. A lot of factory instructions for use of the equipment was provided. They removed several old no-longer-used gas pipelines that had been in place for fifty years just because they wanted to. Icing on the cake? Mr. Stacy Peters came by this morning to do the final "harmonic" tuning {after burn-in} of the components to an extent that some very powerful home-studio recording equipment {I own Horse Cactus Music here in town} can hardly hear the slight rumble of the new units. Never would have believed that to be possible! Stacy's parting gift to this family as he left this morning? A brand-new 16"X25"X5" filter element for the new filter system. I tried to pay him for it, but he said naw, that's from me to you. Filters last six months in this configuration so we won't have to worry about filters for a full year! I'm likely leaving out stuff they did because I don't bug workmen during their toil and didn't spend much time in the basement that day. Suffice it to say, we were one-hundred-percent PLEASED and literally blown away by what these fine people accomplished, and still can hardly believe they did it in such a short time. My wife and I both recommend them without reservation! [Please remember the Peters contact phone no: 573-238-4200} Jason B., Cape Girardeau, MO 13 Jan 22

All employees very responsive and concerned. Felt like I was in good hands. Seemed to have tons…read moreof experience. Very, very glad to have found them. They were recommended to me by a trustworthy installer of septic systems (Putz).

Read well before you get ... am not sure what to say if scammed or get stolen, but lets say before…read moreyou fell in this trap with these people Before working with this company, make sure you have written confirmation that their repairs are covered under warranty. I hired this company for plumbing repairs, and from the very beginning, the customer service experience was disappointing. The woman answering the calls, Kelly, was extremely rude and unprofessional. I'm not sure if she is the owner, but if she is, I would strongly advise others to reconsider working with this company. Despite my concerns, I proceeded because the issue needed to be resolved. We agreed on the scope of work and pricing, and the technicians completed the repairs at the store. Everything seemed fine at first, but only one week later, the same issue happened again. I specifically requested that the technicians contact me upon arrival so I could confirm whether the issue was related to the previous repair or no. Instead, they went to the store and left without calling me. When I later tried contacting the company to understand what the actual issue was and which toilets were functioning or not, my calls were ignored. As shown in my call history, I attempted to contact them multiple times without receiving any response. I'm writing this review simply to prevent other customers from experiencing the same situation. In my experience, this company seems more focused on collecting payment for jobs than standing behind their work afterward. If the repair fails, they will ask for additional money instead of honoring previous repairs. The original repair included a flush valve rebuild, for which I was charged an additional $200. However, when the same issue happened again shortly afterward, the quoted price suddenly increased to $500. To sum it up, once they collect payment from the first visit, any future issue even if related to the same repair will require additional charges. And if you're lucky, they might answer your calls. In my experience, the repairs were done only to make money, without standing behind the work afterward. So careful from these people before working with those people And for the people in this company who are going to say am lying, all my phone calls are recorded, if i was able to put them on YELP i would do that to show people your real face.

Excellent. Replaced my leaking exterior water faucet. Quick. Professional service. This premium…read moreservice is just a phone call away.

John was AWESOME! He came out as soon as he could and went through the trouble shooting with me so…read morethat I would completely understand the issue. I had several, control box fried, wiring fried, pump fried not to mention it was wired with the wrong type of wire by the previous owners. It was about 8pm when he came out to the house. After the troubleshooting, he replaced the control box and there was still an issue which he tracked down to a bad wire under the house. Unfortunately, the house is on a concreate slab so we couldn't run a new wire that way. He told me to go ahead and run the wire myself so I could save some money that way. The next morning I dug a trench for the new wires from the house to the well, (no well house) and ran them in conduit out to the pump location. He had a root canal appointment in the morning so this gave me time to do it. John then came out (with and having a root canal the hour before) an tested the new wiring and it was good to go but the pump was for sure bad so we replaced the pump as well. 90ft deep to pump, took about an hour or so and he was done. Recommended a few replacement parts as well that I took him up on . I would follow his suggestion as you don't wanna have to do this again. This guy was great from the first moment on the phone to the end of the job. Extremely professional and even apologized to the wife about the mud we tracked in without me asking. Explained everything in detail so I knew what I was paying for. I had a bunch of questions for him lol. There are new pumps out there for 400-500$ or so but you get what you pay for. The one I went with was a little more expensive but worth it to keep from doing this again in the long run hopefully. He said he believed the pump had been struck by lightning and caused the failures and even mentioned turning it into insurance which never crossed my mind so we wouldn't have to pay all of it out of pocket. His labor charge is very fare for the work performed. Keep in mind, not a lot of people do this type of work around here anymore. He showed up ready to work and got right to it. Final opinion, I would DEFINTELY RECOMMEND SEMO WATER WELL & PUMP to anyone looking for fair pricing, quick response, and an honest guy that is trying to save you what he can to better his business. You will not be disappointed in him and his work! Brent, Cape Girardeau, MO 63701

John went above and beyond to make sure we were taken care of. Excellent service. Highly recommend!!read more

Heise is just plan and simply the best! In this new world of…read morepoor or non-existence customer service, it's nice to know that there are still a few service businesses that still know what it means to give awesome customer service. We had a problem with our unit and they came out the same day. They were super professional and their technician, I think his name was Adam was knowledgeable and I could tell he really cared. We will only do business with Heise from now on. Dax S.

Bill Bonney was excellent service I highly recommend him. He was very communicative . Kept me up to…read moredate on everything

Excellent service repairing kitchen sink faucet, drain pipes under sink, & a bathtub drain. Very…read morecourteous, reasonable, clean. Would highly recommend. Linda Prescott

This man was hired to build a porch for our home. After collecting 80% of the total cost he…read morestopped showing up for weeks, leaving a mess and the project barely 50% completed. He will not respond to phone calls, text messages or emails. We have filed complaints with the BBB, with whom he is accredited. We are also pursuing other legal action against him as we will have to find another contractor to finish the porch, likely costing us thousands more. We also will file complaints with every possible office he has licenses with including the MO AG. Avoid this business!

Very professional, friendly. Did a great job on our mailbox installation. Would definitely call…read morethem again for other handy jobs that need to be done.