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    Alco Alert Interlock

    1.0 (1 review)
    Open 8:00 am - 6:00 pm

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    7 years ago

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    Intoxalock Ignition Interlock

    Intoxalock Ignition Interlock

    1.1
    (438 reviews)

    This company is unreliable, overpriced and will find any and every excuse to take money from you…read more Their customer service is a joke. Not only is it nearly impossible to get ahold of their representatives; they are also highly unhelpful in trying to resolve any issues you will certainly encounter! Please for the love of all that is good and beautiful go anywhere else! They're outdated and unreliable devices are faulty at best. This company has bought and paid for their trustpilot reviews. Check out their 5 star reviews on trustpilot.com You'll clearly see the overwhelming positive 5 star reviews are fake and paid for. No sane person would ever write such positive reviews for a company that's extorting people every penny they can.

    Agree it's a shame you can not leave a zero stars. The only positive reviews are on the website and…read morethrough Trust Pilot. After recalls to them in 20 minutes and getting three different answers, I started recording the phone calls. I have three final calibrations. The first one came up with a violation that I knew could not have happened but decided to suck it up and just wait out the time. It felt like it was more energy to fight it and just to deal with than the additional time and energy to argue. With my Second final calibration, it came back compliant. However, because my drivers license had expired, they had added 45 days from the date of which I got my due license. The state of Tennessee issued for 45 days which would have ended on January 27. Customer service told me it was 49 days which would have ended on January 30. Very convenience because that is when the next buy must be billing occurred. Once again, I felt like the three extra days wasn't worth the argument and it takes the complaints to department three days to respond assuming they do respond. My final straw occurred with the third final calibration after the 45 days, that compliance reviewed back with a violation that was two months for the original violation. Fortunately, my car was in the body shop in maintenance mode. I called and got the exact time of the violation. Thing called body shop, which provided The with the timeline of the bodywork and when they were completed with it, which happened to be 30 minutes after the alleged violation occurred. I asked for a review with the state which meant I had to send a form to the company. I called back to have them. Tell me the violation of heard six minutes after the completion of the work. The problem here was that the battery was dead when I picked up the car and I a lot of body shop 15 minutes after the second time they gave me. Fortunately, I was able to pull my call from my cell phone where I had called them twice to report the problem which was there was a power interruption due to the battery. And a sync error. The customer service rep tell me that my car was successfully started 30 minutes before the battery was replaced and argued that it stayed running for a given amount of time. I had a 3 1/2 hour drive from the body shop to my home. They are keeping being about the change of the time. I was able to contact Body shop to have them send an email to me about the issue with the car, not starting that day until the battery was replaced 30 minutes after they closed, which was an hour after the violation. If you want to really be able to document your issues log into your account from a laptop or iPad and do a live chat and then screenshot the conversation. After the phone call with customer service rep. That I recorded. Four hours later, I am engaged in a live test session and was told about the two errors and when I specifically asked about the violation of tampering with the device because the camera was obstructed, I was informed it was not a violation, and the view was not a instructed because the camera was upside down and after I started the car, I turned it right side up. I have documented all of this and sent it to the state of Tennessee. Additionally, if you go to Reddit you will see that a law firm in Knoxville is engaged in a lawsuit. The Better Business Bureau has them listed with an a rating under the company that owns Intoxalock which is Consumer Safety Technology LLc. I have reported down, asking them how they have an a rating given the mention reviews between here and Reddit. People are having the same complaints. I have heard nightmares from people in person about the problems when it comes to getting this device removed. Their intention is to prolong the length of time you have this device to continue collecting bimonthly payments. They are taking advantage of people, knowing that after several months that most people cannot prove or documents, the incorrect information. Take the phone to put them on speaker and I told you this conversation or engage in live chat and the conversation. Also anytime that you blow and it comes out with a reading other than zero take a picture of it. iPhones are awesome for date and. Timestamps. One other issue, which is the original violation they came off with stated a reading that is way higher than anytime I've blown. I also documented on this day that they changed the time of the violation and included the act of violation. My car was not started. I pointed out to them that I had pictures taken before and after the violation from two different locations proving that was started and I left. They came back with the car was started later. This is something I've also documented. There needs to be another class action suit against this company. I will be contacting the law firm that I found and calling one that is local to where I live. They need to be shut down.

    All Star Smog

    All Star Smog

    4.9
    (118 reviews)

    If you're on Yelp trying to decide on a smog shop, then give All Star Smog a chance! My experience…read morewith them (first time, first impression) was great. We needed a smog done on short notice--I did a quick Yelp inquiry, the shop owners/staff messaged back quickly, and the next morning we dropped in. Went in Saturday morning--the (covering) technician was courteous, friendly, and professional all around, and we didn't feel intimidated as maybe you would at other shops. The technician (we didn't catch his name) was also very transparent, as he advised us on searching how to properly "drive cycle" our vehicle in order to reset the monitors after the first smog attempt read: "monitors not ready" -- DRIVE CYCLE? Yes, we learned something new that day! We prepared our vehicle to sit overnight, then did the drive cycle early Sunday morning right before returning to All Star Smog for the retest. Same technician was there and helped us out right at 9am. He also gave us a friendly recommendation for additional DMV services that we needed to complete. We all know that car services can most of the time be dreadful, but I can say that this was my best ever smog experience, between CA and NV. Thank you, All Star Smog!

    If you want a reasonable priced smog you should check out All Star Smog. I went there today. The…read moreservice was great! Owned by a family and run by women. Basically in and out in like 20 minutes. They have a discount coupon right now. Very friendly! Located near the Courthouse. I highly recommend this business! Phone number 707) 731-9954

    Autosense Ignition Interlock Service

    Autosense Ignition Interlock Service

    1.0
    (5 reviews)

    I went to this company in December of 2012 to get a breathalyzer installed, not only was the…read moreservice horrible but both technicians installed the device incorrectly so when I drove all the way back to get it fixed they loosened my ignition switch because they have no idea what they are doing, when I complained about all the damage they had done to my vehicle, the head technician Able who is also the owner, which I had to find out from the BAR after I filed a complaint with them, said if I brought my car to a mechanic and he said it was Autosenses fault they would reimburse me. I brought my car to a mechanic an he confirmed all the extra wiring in my car, the loose screws, the duck tape that was added and the crack in my dash was all from the work autosense did. I went back to get my money, they refused saying the mechanic lied and they no longer wanted to help me anymore. I then filed a small claims case in civil court, and I ended up settling out with him for way more then he had to pay, if he would have just been legit and a good owner of a business but instead he wanted to be a scumbag and try and rip me off because he did not think I would take further legal action. I also reported this company to the BBB(Better Business Bureau) and more important the BAR(Bureau of Automotive Repair) They handle situations like this. Everything is now settled after 5 months of problems and I encourage anyone else who has problems with this company to fight for your rights, complain to the BBB and BAR. So this company can no longer take advantage of customers who are just trying to do the right thing and follow the law.

    Thats how these guys are but the trick to make machine go hay wires is to start your car with a…read moredead battery and shuts the machine off n no more breathing ever 15 minutes :)

    Alco Alert Interlock - interlocksystems - Updated August 2026

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