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    Augustine, a Luxury Collection Hotel, Prague - Lobby at Christmas time

    Augustine, a Luxury Collection Hotel, Prague

    (29 reviews)

    $$$$

    Malá Strana, Praha 1

    Truly a luxurious place to stay. Absolutely beautiful, fantastic service, prime location, exquisite…read morecomfort. What more could you want? The champagne upon check-in in the lobby beautifully decorated for Christmas was such a perfect welcome. Being so close to Charles Bridge and the Malostranska subway stop made getting around very easy. And yet the hotel was quiet. Caution exiting the hotel driveway through! Look both ways. The staff at breakfast were fantastic and took great care of us. We enjoyed the buffet most days but the menu items looked delicious. We enjoyed our free beer sample and a cocktail at the bar in the Refectory. Our only complaint would be that the room was warm for our taste and we couldn't quite figure out how to get the A/C on (or if it was an option). The bathroom was especially warm, we called it "the spa" We slept with the windows open and all was well. If you're looking for a luxury stay, you can't do much better.

    BEWARE OWNERSHIP CHANGE AT THIS HOTEL!! As of April 1, 2026, the hotel Augustine in Prague was…read morequietly acquired by the Kempinski Group. We made reservations to stay for 7 nights starting yesterday (May 6, 2026). The front desk did not inform us of this but the changes began to emerge, very unpleasantly. First was their refusal to take American Express, which is always honored at every luxury hotel in the world. Second was fact that while they honored the room rate quoted me when I made reservations under Marriott Bonvoy, they quietly removed the paid for inclusion of breakfast buffet. Same room rate but no breakfast. Third were major service staff incompetencies. I went to an ATM outside hotel and withdrew 2,000 CZK (about $50) for tips, and the machine gave me one bill lfor 2,000. I asked desk clerk to break that into smaller bills for me. He told me to go to the bar, which I did. When I entered the bar and asked the waiter to help me, he stated firmly that they were not allowed to do that. I told him that the front desk clerk directed me to the bar but he was insistant, "it is not allowed". Walked back to front desk and said that I was very disappointed that they were not able to get their stories straight about breaking down ONE CZK bill of 2,000. Then I asked about the included breakfast that I had paid for and she said it was not listed in my reservation. It was THEN that I asked and was informed that they are no longer a Marriott Bonvoy affiliated hotel. I went back to my room ans asked an AI app to discover who now owns it. Apparently they are intending to quietly take over, then do major renovations at the end of the year. In the meantime, they have stripped any paid amenities that the guests made under Marriott while claiming to honor the same room rates. I cannot tell whether they now have new employees or whether they have imposed such strict new rules (not honoring AMEX, no bill changing at the front desk, no included breakfast buffet, and so forth). I told the desk clerk that while i normally use credit cards for all my transactions while travelling, my desire to have small local currency was entirely for TIPS for hotel staff. That did not seem to make any impression on her, and the staff seem very rigid and locked into the new rules established by their new owners. This does not bode well for the future of this magnificent medieval former Augustinian monastery. I tried reaching out to the Kempinsky Group through their website but their contact form only allows for certain types of queries such as "investor relations", etc. There is NO ability to give feedback on the policy of their newly acquired property, NOR is the Augustine hotel listed among their properties! This stealth takeover gives off all the wrong messages, considering that they have stripped away the included amenities from the hotel rate that was confirmed by Marriott. To say that I am shocked AND disappointed is an understatement.

    Hotel Julian Prague - Delux Attic Room bathroom

    Hotel Julian Prague

    (8 reviews)

    $$

    Smíchov, Praha 5

    HIGHLY RECOMMENDED. We were absolutely thrilled with our stay at this hotel. The rooms are…read morewonderfully appointed and comfortable. An excellent value. The location was also excellent with easy access to many different public transport choices just around the corner. We could be anywhere in the city center in just a few minutes. Best of all, the service was outstanding. Such nice people. Special acknowledgement to Marcela for making our stay so enjoyable.

    What makes this hotel truly shine is the level of service. This is a hotel that knows how to treat…read moreits guests. I booked three nights through Groupon for a very reasonable price, considering the hotel's excellent location in one of the most visited cities in Europe (LOVE Praha!). I emailed them several times - once to confirm the reservation and another time about ordering an airport shuttle service. Every time they responded quickly, taking care of my request in a prompt manner. As weary travelers, we were greeted at the hotel with a warm hello and detailed description of the amenities and services offered. We took the opportunity to go on a walking tour of the city with one of the hotel employees, Vaclav, who was enthusiastic and super friendly. The hotel is located in Prague 5, within walking distance of Old Town. It's very close to Mala Stranna and there's a tram stop just a few minutes away. The building itself is old, but is tastefully decorated and our dwelling bathroom had been completely remodeled. The complimentary breakfast was delicious and the hotel restaurant served very good traditional food.

    Alchymist - hotels - Updated May 2026

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