If I could give this place more than five stars, I would!…read more
I honestly cannot say enough good things about Organic Wax and Sugaring Highlands. The customer service, kindness, professionalism, and overall experience were absolutely incredible.
I originally came in to get my eyebrows waxed by Maria, who was just the sweetest. She waxed my brows to perfection and my upper lip and was just so funny and sweet. A whole vibe honestly.
I had actually just come from another salon where I paid $120 for a lash lift that didn't lift my lashes at all. They looked exactly the same as when I walked in, and I was so upset that I was practically in tears. I told Maria what had happened, and she was so kind and understanding.
She ended up bringing in Esfir to take a look at my lashes, and Esfir immediately said she could fix them! She even mentioned that my lashes didn't look like they had been processed at all. And let me tell you, she absolutely delivered! My lashes were beautifully lifted, and I couldn't believe the difference. Not only did she do an amazing job, but she was incredibly sweet, patient, and generous. They gave me a great price, and I was honestly blown away by their compassion.
And I have to mention Aeden at reception! When I first called and explained what had happened, she was so sweet and reassuring. She literally told me, "Girl, come in here. We're going to get you right." And that's exactly what they did!
What really stood out to me was how genuinely kind and personable everyone was. They were funny, welcoming, accommodating, and made me feel so comfortable. The entire place was clean, neat, and well cared for. They even offer you a blanket if you're cold! It's those little things that really show how much they care about their clients.
And the best part? They actually know what they're doing. They're experienced, their prices are incredibly reasonable, and they genuinely care about the quality of their work and the people who walk through their doors.
I don't even live in the area, but I will absolutely be making the drive back just to have my services done here. Finding people you can genuinely trust, especially when it comes to your face, is priceless.
I rarely feel this compelled to leave such a detailed review, but these ladies deserve every bit of recognition they can get. They took what had been such a disappointing experience for me and completely turned my day around.
Thank you, Maria, Esfir, and Aiden, for being such wonderful people. I walked in upset and left feeling beautiful, laughing, and genuinely grateful.
If you're considering coming here, DO IT. You won't regret it. I cannot recommend this place enough!