This morning I went to albertsons on 3355 East Pershing Blvd. the Western Union counter to pay a a Black Hills energy bill. The lady that helped me at the counter asked me if my name was in the system. I said it was, and I recognized her as she had taken payment for Black Hills many times before 3-4 years to be exact. . I gave her my phone number and then I had my the account number ready and she asked me what my account name was, which was Matthew B on the black hills account. She said that's not the name on that phone number. So I asked her is it Robert Matthew Baker? She said no that's not the name. I said is it Robert Baker? She said yeah but that's the name that's not the name you gave me. Unbelievable! I'm mildly frustrated. So I'm trying to show her my phone. To bring her back to earth. That's when I held up my phone so she could read that my account name on Black Hills said Matthew B. It would've been a really really easy thing for her to put two and two together, but if you remember when it started, she asked if my name was in the system. I started to get the feeling she just didn't wanna do the work. I tried to reason with her. And she got belligerent and ugly instead of being reasonable she got uglier to the point where I asked for a manager. She then insulted me and insulted my mother and said that she should have raised me better. That's when I told her she was a piece of crap, and my mom would've smacked her upside the head. The manager whose name was Felicia was on her way over where we were at. And the rude large woman from the Western Union desk intercepted her by the floral department and I don't know what she said but I'm assuming it wasn't truthful. Because when Felicia came to me, she was already "pre-loaded" and asked me to leave the store. I immediately which I did. As I was leaving, they were calling the Non Emergency police line and I said well I bet you get my name right for them. It could've been handled so much better it was just a simple misunderstanding that easily delegated by the Director Felicia . I've been asked what my account number is before. I've been asked with the phone I've been asked what my name is. And Western Union has my name is Robert Baker. Black Hills has my name is Matthew B. But all of that's on the screen in front of her. Through conversation and us both speaking in English you would've thought that we could've come to some kind of an easy solution that I was inviting when she was reading the screen in front of her. And when I tried to show her my phone with the information I had because she didn't want the account number which I also had ready . She rudely told me to get that phone out of her face, which wasn't her face. I just showed her the screen from the other side of the counter like anyone would. Felicia and the large lady at the Western Union desk and Albertsons . We're both wrong. I believe I was discriminated against and I will be getting that video and filing a discrimination lawsuit against Albertsons, Black Hills, and Western Union as I was a customer of both and they were a representative of all. read more

They are pricey but their produce is amazing. They don't have a very good selection of cold vinaigrettes...no one in this state does. I am not a fan of creamy dressings and won't buy the shelf stuff as there are too many preservatives in them. read more

Usually a quiet store. Selection is decent. Wish the bakery and meat dept was better. Slim pickings on fresh bread and rolls. The rear of the store smells like old dead fish. read more

Quality of food is okay. Without discounts this place is quite expensive. Had been doing grocery pick up here for a while due to my very limited time and I always get an attitude by one of the workers. read more

Dylan Atwood was extremely rude during front self check out when asked for help. I thought the entire goal of Albertsons was delight and to help each other out nomatter what. Boy, was I wrong. Forget this guy when checking out. He only thinks of himself. read more

I only shop at the Albertsons on Pershing in Cheyenne because it's convenient. I find the prices are much higher than those at King Soopers. last week, I needed Italian coffee creamer for my neighbor. the store was out of that flavor in both the store brand and the brand label Coffee Mate. as usual no clerks were to be found so I asked a woman in the bakery if she would just take a look in the back cooler of the dairy . Her name is Cheryl and she was a very pleasant clerk. she found the creamer and went out of her way! thank you Cheryl. You are awesome. We need more people like you in this world. Thank you Cheryl!!!! read more

Its okay as a grocery store, but it does have its drawbacks. Animal food on a whole is very pricey compared to Walmart as is anything in the pharmacy area. Nabisco products has a stranglehold on many of the selection of baked goods. Healthy options that are low sodium are hard to find as well. I usually have to go to three different stores when I grocery shop because of the lack of selection in the healthier category. A plus is that they do have a great selection of produce, meat, and the bakery is awesome. They don't have fresh sushi made in store like they do on the rich Northside store, and at the Commissary on base. The cashiers usually seem on top of things, and the stockers etc,. Are always helpful. read more

I was just at this store and was treated so poorly I really don't know if I will go back. I was using the self checkout and asked for assistance, the cashier Breanna approached me as if I was inconveniencing her and was very rude. When I told her what I needed she didn't say anything and went to another person and then they also approached me with an attitude, after everything happened I asked for her name and then she informed me that she was the manager and her name was Sarah. She also informed me that she had already spoken to her Store Director, though I don't know why. They were extremely rude to me. Also, while we were checking out the lines were crazy in all lanes and these two girls were just standing there watching as if they were too good to help people. This was not my first bad experience with Breanna, every time I go into the store she is rude to me. She also is not well kept which looks bad for the store as well. I did react to their rudeness and tell them off a bit because they came at me with such attitude that I was really upset. I am going to call and talk to the General Manager about this. This is not how you should treat your customers, it is conduct that should be unacceptable, especially for a manager. read more

Typical Albertsons great variety of products and prices. This location also has a Starbucks inside. The bad thing is tbe meat counter has fish and it ober powers the store with a fish scent not the best. Once in a while you can find bargins on the bakery mark down cart. Service is always friendly and helpful. read more

Albertsons - the front of the store - Grocery Near Me - Cheyenne, Wyoming

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I can remember when this store was a great Store I have recently returned to Cheyenne and every time I go in the store it is dirty. Albertsons has always been known for their chicken. I wouldn't even feed this stores chicken to my dog. The people are unfriendly, not helpful at all. (rude) I feel that this store has went down 100% read more

Not as big or new as the store on Yellowstone. Otherwise, seems like a standard Albertsons.

Convient location. Good selection of products. Especially frozen food. Quality of produce looks good too. I was very happy to see that they had the Almond Breeze Unsweetened Vanilla Milk in stock! The only complaint I have is that I wish they had a bigger selection of fresh prepared food. Other than that..it's a good place to shop! read more

My experience at the deli on 9-26-18 at 5:20pm , was something I wasn't expecting! The service was slow, with only 1 person working, when most people get off of work and go to the store for shopping! I bought a 8 piece oven chicken, got home and couldn't eat it! Was hard and dry, hours old! Would think it would be fresh read more

Our church is close by so naturally I use Albertsons for much of my church shopping. The assistance I receive from Erin and Mary in the meat and seafood section is remarkable. They are accurate in taking my orders and have the orders for me on time. Johanna has been a big help in customer service when I need something special on a given weekend. Lori and Charlotte always have a warm greeting when I arrive and leave. I agree it is a smaller store than other Albertsons and indeed other grocers; yet, that is the charm and small town friendliness that draws me back. I recently had a wedding with 150 guests and allowed their catering staff to plan and present the entire buffet. It was wonderful. Truly the people here make the difference and I want others to know about them. Fr. Tim read more