Dear Albertsons Grocery Store Team, I wanted to take a moment to sincerely thank you for taking the initiative to reach back out to us regarding the cell phone we accidentally left at your store. We truly appreciate your honesty, thoughtfulness, and commitment to making sure the phone was returned to us. It means a lot to know that there are still businesses that genuinely care about their customers and go the extra mile to do the right thing. This experience has reminded us why supporting great local businesses is so important. Albertsons Grocery Store has certainly earned our appreciation and trust, and we will be happy to continue patronizing your store in the future. Thank you again for your kindness and excellent customer service. It did not go unnoticed! read more

The guy working the deli counter on a Saturday night seemed a little off. Kind of rude and hard to hear when he spoke. Made the simple act of getting a pound of oven roasted turkey the most complicated thing ever. He stood way back by the slicer and kept asking me questions in a soft muffled voiced and got agitated when i asked him to repeat. It was like being in another country. THEN, to top it off, he gave me only 1/2 pound which he slammed on the counter as he walked off when I asked for a pound. Man, after all that, I didn't even bother. ADVICE: Put him in another department. This gentleman shouldn't be interacting with the public. Everything else was top-notch. read more

Home of the laziest cashier I've ever laid eyes on. Told me my total and grabbed her PHONE while I'm trying to hand her a $20. Unbelievable she has a job read more

I'm at a point with my Business Travel that I like to buy snacks and adult beverages for the Hotel Room and during the work day. This Albertson's is the closest grocery store to where I usually stay on Constitution. As expected, it carries what I might want to snack on. One trick in getting here from there is to turn left on Continental before reaching College. That way, you loop around right and reach College Drive at a place where entry to Albertsons (and WalMart next door) is straightforward. If you continue on Constitution, you're forced right, sent under the Freeway, and left wondering how you should get back. By that time, you're better off continuing on (after another right turn) and shopping at Whole Foods. read more

I have shopped at this store since it first opened many years ago mainly because it is the closest to my house. It started out great but has gone down hill ever since. Items I am used to buying are suddenly unavailable. Customer service is rarely open. Checkout is rushed . You frequently wind up having the next customer's items mixing with your own while you try, unhelped, to reload your checked items into your shopping cart. They also have the annoying practice of sporadically demanding the cusomer's date of birth when liquor items are included in the purchase. I'm 83 and look every year of it, not some underage teen. I resent having to give out personal information in public. When I recently challenged this practice the cashier told me it was for the employees "protection". I suspect it is protection from management! read more

I have come here multiple times, usually in a hurry. This is not the Albertsons that I normally go to. One morning I came in to buy cotton balls (that I picked up in the pharmacy section) and I tried to pay at the register in that section. There were 3 ladies working at the pharmacy and it was hard to believe that all 3 of them were not capable of ringing me up. Question marks in my head as I walked over to the main registers. The lady was friendly over there and got me all checked out in a jiffy. Albertsons stores around town are pretty much the same, so I know what to expect. Customer service is a bit hit or miss here though (just like they are at the others). This is right across the street from Walmart, so not a lot of people shop here as much as the other one on Perkins/Essen. They do have a liquor area that is divided from the main store just like the other one. Be sure to check out their sales because when they got 'em, they got 'em. My husband went here a couple weeks ago to look for a bundle of meats at a discounted price, but they did not have them (just like the Perkins/Essen one does). Oh well. I am thankful to have these around because if I am in a hurry, lines aren't usually super long here. read more

This is a pretty basic grocery store. We stopped in here to pick up some beer, and they have a few local faves (NOLA, Urban South), but for the most part the beer selection is pretty pitiful. I wouldn't recommend going here if you are looking for anything spectacular, but I did manage to find an IPA that I enjoyed, even though it was Sam Adams (don't judge me). Prices are higher than you're going to find in the NOLA area on all of the beer. My Sam Adams sixer was a bit over $10 but local beer was upwards of $13. Checking out was a breeze, there were plenty of lines and the staff was friendly. read more

I've been loyal shopper going on 20 + years. Tried to order a birthday cake for my grandfather who served in WWII. They took my order and then I was placed on hold for 25 minutes with the bakery and when I decided to show up they left for the day. I'm not angry just disappointed. My grandpappy ended up with a gas station honey bun instead of his cake. I read more

"Hey kids! Let's try something different today!" Then I looked around my 2 door pickup truck and realized I left the kids back at the gun store. Oh no! Quickly, I turned around in the middle of the road with no regard for my or any other lives in my way. Once I got underway in the right direction I took a minute to reflect and calm myself. "Dan. You don't have any kids. Not to mention, none that were left at a gun store. You hate guns... Oh look, it's Albertson's on College. You haven't been to that one in a while." Ok, so none of that is true. But I did go to the Albertson's on College Dr. It's fun to try out new things. It's not really new because I go to the Albs on Government all the time, but this one is definitely different. First of all, everything is flipped around. What's right is left, what's left is right. Up is down and pink is brown. Likes: Meat market is cleaner and more stocked than Government St. Seems bigger (but probably isn't). Dislikes: Moldy onions (?!). WTF? The rest of the produce "looked" fine, but when I dove in for a nice big juicy red onion, there was mold all over it. Yeah yeah yeah, I know, you'll peel off that outer layer before consumption. I. Don't. Care. The last thing I want to see on my food is mold. Anywhere. Step up your game Al. read more

Employees are super friendly and very knowledgeable. I just wish they carries everything I needed. read more

The employees are very nice, but often confused about prices. I went to return some can goods that were in the weekly add and were not charged correct. I had no problem with the can goods return. I did some additional shopping .While there I needed to use the restroom. The ladies room is a disgrace. Tile walls have holes and the tiles are crumbled under the toddler seat. The baby changing seat was full of paper towels on rolls or crumbled up used paper towels as the trash can was over flowing on the floor. There was no soap in the dispenser.There is a sign on the door to report dirty bathrooms as the store takes pride in clean store and rest rooms. That is a joke! Disgusting!TRied to do the online survey at www.albertsons.com/survey but the survey was not taking anymore comments as it had enough comments. Really???? read more

We love this store: 1. great check out people 2. fresh produce 3. big selection of alcohol :) The workers really make this store awesome. read more

While they have one of the largest produce selection in the Baton Rouge area, the rotation of their stock has some serious issues. On my first trip to this Albertson's I selected 2 containers of chopped onions, a bag of fresh bean sprouts, and a couple other convienence items in the produce department. I got home and the onions were obviously well beyond their use by date and smelled rotton. Upon closer inspection of my purchases the bean spouts were 3 days past their sell by date and also had a sour smelled when the container was opened. I decided to give the store another try two weeks later, hoping that my experience was an isolated incident. Sadly it was not. This time I was careful to read each packages sell by date and found many fruit bowls that were past their freshness dates......and the onions were once again probably inedible based on their package date. While they have the largest selection of produce.....they have lost my business. I do not want to have to scrutinize each and every selection from the produce department to find a fresh one. read more

I was accosted while trying to PAY FOR a gift card, and treated as if I'd done something wrong. What, I am STILL not sure. I know that there are scams that involve altering the cards that someone else will buy. It SEEMED like I she was implying something like this. But that would mean I was scamming myself??? Tara was just on a power trip, and wanted to pick on someone. Perhaps someone who fit a profile. I hope Wal-Mart puts them out of business, because corporate promises a response from the district manager, but said manager does not bother read more

Conveniently located on College Blvd next door to Walmart I have noticed that parking has never been an issue like Walmart. The employees as a whole appear to be a lot more pleasant than their Perkins/Essen counterparts probably due to the positive influence of Chick-fil-A being within a block or two away and perhaps the Albertsons' employees frequent there for lunch..."my pleasure", just a theory. Anyway, the store is clean and the products that they carry is typical to other Albertsons stores in Baton Rouge the big inconvenience though is that the Albertsons stores do not have much uniformity from one store to the next. The produce is usually competitively priced especially for the quality and quantity that you get and the 12 oz Community Coffee bags can be marked down to $2.99 a bag every so often. Check out the sales on desserts too, you can usually get it for a bargain and they have a coinstar machine that will give you an Amazon gift card for no commission. read more

Calandro's is a better grocery store, but we shop at Albertson's more often. 2 for 1 meat deals, sometimes 3 for 1. Not sure if that's a healthy thing, but we dig it. Their bakery bread is awesome. There's never a crowd in here, so I never walk in & back out hating my life, like I do every time I enter Walmart. We shop the attached liquor department almost as often as we actually buy food items... it's a winner. And they put out a monthly liquor mini-newspaper that highlights all the deals for the month. Awesome! read more

Clean grocery store. Nice selection of food and drinks. They have a good variety of pre-made foods like sandwiches and platters. They have a nice salad bar that was fully stocked. There is a pharmacy and a chase bank located inside as well. They also have a good selection of LSU merchandise. read more

It's a nightmare just to be a few essential supplies and groceries while your cashiers and management are unable to deal with the idiots that are trying to take advantage of whatever dumb promotion you guys decided to screw up today. read more

Bakery personnel are too-notch. I needed a vanilla flavored birthday cake fast so I could hit the road and drive back to Houston. Both ladies in the bakery were working hard. I asked for help and a lady told me she had just baked a pretty strawberry/vanilla cake. Sold. She even wrote the name on it and added two cute decorations. 8 mins total. My daughter took it to her friend's house and they asked where it came from because it was so good. They saved me from going across town to a specialty bakery!!! Thanks again! read more

I shop here all the time and find that the store stays well stocked of items. The pharmacy is great and staffed by very competent people. Plus I find that it is easier to get to traffic wise than the tire on Essen Lane. read more

This is the most professional and efficient pharmacy I have experienced in Baton Rouge, I had tried CVS (nightmare), then Walgreen's (not much better). Both CVS and Walgreen's have zero customer service skills. Both pharmacies messed up my orders. I could not believe my eyes when I had an order at Walgreen's, got home, and saw that they scribbled over the printed label of 'quantity 30' and hand printed '6'. What??? I thought prescription drugs were a controlled substance with computer inventory, Well, five days later 'Christina' calls to see how I'm doing on my medication that I need to take daily. I let her know they did not fill but 6 out of 30 (and I've been on this medication and dosage for five years). She basically said, oh, just come by and pick up the rest, We didn't have enough in stock. Yet they never told me. And, to make things worse, I picked up the prescription and it had a hand printed '24' for quantity. Yikes. I'm in information technology, and have worked for a pharmaceutical company, and this is inexcusable. Yet, I go to Albertson's on College Drive, and they have an incredibly professional team of pharmacists. They dispense correctly, they are friendly beyond belief, and they actually care enough to talk to you about your medications. Thanks to my fellow Yelpers for guiding me there! This is the only pharmacy I will use in Baton Rouge. read more