Bruce has been tuning my Baldwin grand for many years, and I am extremely satisfied and grateful…read morefor his service. He's an excellent tuner and helps me care for my piano. Even though I am sporadic with my tuning, he just keeps working with me the best he can. Can't say enough about his very good work.

Very solid, professional, and high quality piano tuning service. Showed up on time, was very…read morefriendly, worked diligently, and did a great job with the tuning at a reasonable price. Checked all the boxes. Will use again.

We had a wonderful visit to Seman Violins. We were purchasing our son's first violin. Noah was…read moreextremely helpful and helped us find lots of options in our price range. We had previously rented a violin with Seman Violins, which was also a great experience.

Went in for a sound post to be reset in my cello. The repair person told me it needed to be…read morereplaced and quoted me $198! I asked my friend to take a look and he advised me to go to the String Project in Palatine for an honest assessment. They rest the post, said it didn't need to be replaced and charged me $25. They said if it did need replacemen, they would charge $80. Sounds like Seman Vioins was overcharging and dishonest.

I cannot enough good things about this establishment. Jeff belongs to the rare breed of a skilled…read morepiano technician who is also a personable and helpful guide for entering into the world of choosing a perfect personal piano. Above all his prices are the best you will ever find. It is worth traveling far to get your piano from him. You will not go wrong. The piano I found would have been three times the price somewhere else. If you don't believe me, go and see for yourself!

I'm pretty used to being ignored or not taken seriously when shopping for a big ticket item without…read morea husband or some other man around. But here, I felt very disrespected. Came in several weeks ago, having done my research, looking for Yamaha piano. I had narrowed it down to 2 models. The salesperson wasn't helpful when I asked questions about the specs, and certain pricing. "Just look at the Yamaha website," he said. I told him I already had, and the pricing wasn't there. I asked about delivery timelines, since I wanted to buy a piano within a month. The sales manager or lead sales guy decides to tell me a story about labor shortages in Japan, meaning it could take a year to deliver certain models. Does this guy even want to sell a piano? "Come back when you're serious about buying," says the first guy. I am very much serious! I said this explicitly. Needless to say, I took my business elsewhere. Made an appointment with another authorized Yamaha dealer. Showed up, tried several pianos, and bought one within an hour, and for a much better price than what Grand Piano Haus listed in their showroom. Like I said, I was serious about buying a piano. These guys lost a sale, and all future business from me .

One of my friends recommended Gary to me and I decided to call him and ask to tune my piano…read more He is very professional and nice man. Gary did a wonderful job fixing and tuning it as my piano was an old and in a bad shape. I'm very happy finding such a great piano tuner. Thank you Gary!:)

Our previous piano tuner took over the business from his father-in-law. He really didn't put a lot…read moreof effort into his work and it showed. Besides having problems with the tuning,he'd tell us that he couldn't fix a dead key because he couldn't do that particular work, and that it was a huge job and would cost lots of money etc. Granted, we didn't do the ideal tuning every six months that you should do to keep it up. I discovered Gary's service while I was Christmas shopping at Sam Ash for my daughters. They had his business cards sitting on the counter, and I noticed that it read "Piano Tuning & Repair" which I thought was ideal. I asked the salesman there and he said that everyone liked Gary's work, and he came highly recommended. The first time he came over he not only expertly tuned the piano, but also fixed two bad keys on the spot for a reasonable charge. That was about 5 years ago and he has done our tuning and service ever since. Once you meet him you will instantly know that a) he is professional - easy to schedule and always on time, b) he is extremely knowledgeable and exudes confidence c) he is honest and he's not just looking to make a fast buck off of you. My daughter, who plays it, is absolutely thrilled at what he has done with her piano.

Debi and Rick are total pros. They make the piano sound great, and I used their services for…read moredecades. Jon N. (also a piano tuner)

Reliable and great! Easy to work with and they do a very nice job. I highly recommended.read more

Anika came over and "rescued" my grand piano after it was "tuned" by another tuner. She did a great…read morejob of tuning and also some regulation and voicing. My Samick grand piano sounds better now than it ever did. I'll be using her now exclusively.

Reliable, expert service. Reasonable pricing and punctual. We have been using them for several…read moreyears for our pianos. They are very skilled at repair and tuning of pianos. I have recommended them to my friends and family.

I would give six stars if I could! The man at the counter was the friendliest person I've ever met,…read morewho got my request done quickly, plus some extra! (Free store tour, playing around with an expensive bow, and sheet music collection viewing!) I couldn't recommend this place more. Thanks Hoffman Strings!

We have rented my child's bass since he started music. We also needed to change the instrument size…read morein fairly quick intervals and Hoffman strings was very helpful. We recently came in to replace a frayed bow and it was quick.

What a great experience. Joe and his team did a fantastic job. Not only taking it apart but moving…read moreit from Chicago to St. Louis. Professional and pleasant. Even after moving it up three stories. These guy rock. I highly recommend using American Music World for your piano needs.

I have contacted this store before very pleasant people but this lady that she called herself…read more"professional " hung up on me for the first time as she asked me to get the serial number of my piano and as I told her I couldn't find the serial number she said than its not Kawai and she hung up on me before i finish asking where to find it. Very unprofessional and rude as a business possible owner!! Second time I called she literally lied to me she said she didn't hung up on me and when i told her you are very unprofessional she hung up and me again!!! This is sad and Im sorry for the store that these kind of people ruin their reputation!! I care less even if she owns the store!